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Claim Support Specialist Job
Date: Nov 16, 2009
Location: Alpharetta, GA, US
Job Title: Claim Support Specialist
Job ID: 791154
Location: GA-Alpharetta
Available Openings: 1
Committed. Competitive. Constructing our Future.
That's Travelers. We are one of the leading insurance companies in the United States. Our superior financial strength and consistent record of strong operating returns mean security for our customers - and opportunities for our employees. You will find Travelers to be full of energy, and a workplace in which you truly can make a difference.
SUMMARY:
Perform administrative duties for claim representatives medical case managers and supervisors. Issue claim payments amounts would be based on local discretion and product line guidelines. Obtain and document medical information at the direction of the medical case manager. Assist staff with general office procedures and problems.
PRIMARY DUTIES:
Provide administrative assistance by typing, taking dictation, handling telephone calls, setting up meetings and performing other duties, as assigned.
Maintain activity records and complete required monthly reports.
Maintain and control check issuance, as required. Pay bills, file forms, photocopy and type, as requested.
Input data and prepare reports, process computer checks, prepare for mailing and maintain appropriate records.
Update files and close files, as requested. Prepare closed files for shipping and storage.
Maintain up-to-date files, attaching correspondence as appropriate.
Process cancelled checks, credits and document activity on systems note screens, as required.
Manage a daily diary & ICMS to do list through completing requested activities.
Customer Service contact in order give, receive, or exchange information.
WORK EXPERIENCE:
Knowledge of claim support functions, including check processing and data entry, is preferred.
COMMUNICATION SKILLS:
Basic communication skills required to request and provide routine data and to respond to oral and written instructions.
Deals with information that is considered personal and confidential.
OTHER:
Manual Skills:
Large parts of daily assignments require motor coordination with finger dexterity, e.g. typing machine operations.
Analytical skills:
Problem solving generally defined, but may need to be clarified in order to proceed.
Requires collecting, compiling and organizing facts and figures in accordance with established procedures.
Customer Focus
Relationship Management
Commitment to Task
Technical
Travelers is an equal opportunity employer. We actively promote a drug-free workplace.
Job ID: 791154
Location: GA-Alpharetta
Available Openings: 1
Committed. Competitive. Constructing our Future.
That's Travelers. We are one of the leading insurance companies in the United States. Our superior financial strength and consistent record of strong operating returns mean security for our customers - and opportunities for our employees. You will find Travelers to be full of energy, and a workplace in which you truly can make a difference.
SUMMARY:
Perform administrative duties for claim representatives medical case managers and supervisors. Issue claim payments amounts would be based on local discretion and product line guidelines. Obtain and document medical information at the direction of the medical case manager. Assist staff with general office procedures and problems.
PRIMARY DUTIES:
Provide administrative assistance by typing, taking dictation, handling telephone calls, setting up meetings and performing other duties, as assigned.
Maintain activity records and complete required monthly reports.
Maintain and control check issuance, as required. Pay bills, file forms, photocopy and type, as requested.
Input data and prepare reports, process computer checks, prepare for mailing and maintain appropriate records.
Update files and close files, as requested. Prepare closed files for shipping and storage.
Maintain up-to-date files, attaching correspondence as appropriate.
Process cancelled checks, credits and document activity on systems note screens, as required.
Manage a daily diary & ICMS to do list through completing requested activities.
Customer Service contact in order give, receive, or exchange information.
WORK EXPERIENCE:
Knowledge of claim support functions, including check processing and data entry, is preferred.
COMMUNICATION SKILLS:
Basic communication skills required to request and provide routine data and to respond to oral and written instructions.
Deals with information that is considered personal and confidential.
OTHER:
Manual Skills:
Large parts of daily assignments require motor coordination with finger dexterity, e.g. typing machine operations.
Analytical skills:
Problem solving generally defined, but may need to be clarified in order to proceed.
Requires collecting, compiling and organizing facts and figures in accordance with established procedures.
Customer Focus
Relationship Management
Commitment to Task
Technical
Travelers is an equal opportunity employer. We actively promote a drug-free workplace.
Nearest Major Market: Alpharetta
Nearest Secondary Market: Atlanta
Job Segments: Claims, Insurance
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| Find similar jobs: | All Travelers Jobs, Alpharetta GA Case Manager Jobs, Alpharetta GA Claims Jobs, Alpharetta, GA Case Management Jobs, Claims Jobs |
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