Total Loss Salvage Coordinator Job

Job Title: Total Loss Salvage Coordinator
Job ID: 791808
Location: NC-Charlotte

Available Openings: 1

Committed. Competitive. Constructing our Future.

That's Travelers. We are one of the leading insurance companies in the United States. Our superior financial strength and consistent record of strong operating returns mean security for our customers - and opportunities for our employees. You will find Travelers to be full of energy, and a workplace in which you truly can make a difference.

Summary
Manages salvage file and coordinates sale of salvage asset by adhering to State titling laws/ regulations. Reviews salvage expenses for accuracy and reasonableness. Monitor sale of vehicle/equipment through approved salvage vendor. Ensure accurate salvage capture data throughout process. Maintain records and review reports as requested.

Primary Duties and Responsibilities
Process necessary paperwork and title work to forward to appropriate salvage vendor.
Set diaries for follow up to ensure prompt sale of asset.
Update salvage capture screens throughout the process.
Review and determine the most viable disposal method and appropriate salvage vendor while considering State titling laws/regulations. May require UM oversight.
Review and scrutinize vendor invoices for appropriate expense management. Follow up with repair shop and/or salvage/storage vendors if errors are noted in bills. Challenge and negotiate to assure fair and reasonable expense management.
Process credits/pay debits to claim file.
Conduct periodic reconciliation review of credits/debits if office uses EFT process.
Conduct random sale price audits attending internet auto auctions to compare sale price with gross proceeds.
Set minimum bids using salvage vendor pricing system. Input correct data for accurate pricing results. Provide counter bids when applicable. Re run vehicles based on office guidelines.
Ensure current and accurate data integrity.
Review auto sale lists-ensure accurate sale data, e.g., loss type, area of damage, vehicle year, make and model, and percent of damages. Review photos for appropriate picture quality, OEM or aftermarket parts, missing equipment, and damages not consistent with accident facts or auto appraisal, and odometer if applicable.
Complete and document quarterly review of recon report.
Document claim file with activities not listed in the salvage capture screens.
Finalize left with owner vehicles and LWO title issues according to local office workflow.
Determine proper location for return of closed file, e.g., subrogation, AD handler, closed file storage.

Education/Work Experience
Knowledge of State titling laws/regulations or ability to learn. Basic knowledge of computer systems preferred. Good communication and negotiation skills needed for aggressive communication with repair shops, storage yards, and salvage vendors. Ability to multi-task is preferred. Must be able to demonstrate strong proficiency in organization skills.

Other
Manual Skills:
Large parts of daily assignments require motor coordination with finger dexterity, e.g. typing operations.

Analytical skills
Ability to review numerous documents and systems to make prompt sale decisions.
File Management- Requires collecting, compiling and organizing details to ensure accurate salvage records
Technical titling law knowledgeTechnology.

Travelers is an equal opportunity employer. We actively promote a drug-free workplace.

Nearest Major Market: Charlotte