Business Systems Manager Job

Job Title: Business Systems Manager
Job ID: 791207
Location: CT-Hartford

Available Openings: 1

Committed. Competitive. Constructing our Future.

That's Travelers. We are one of the leading insurance companies in the United States. Our superior financial strength and consistent record of strong operating returns mean security for our customers - and opportunities for our employees. You will find Travelers to be full of energy, and a workplace in which you truly can make a difference.

Plans at an operational level and manages the effective use of resources. Directs assigned applications systems analysis staff to develop, implement and/or maintain a medium system or multiple smaller systems and/or assigned project(s).

Primary Duties and Responsibilities

- Lead a team of Systems Analysts to develop functional and data requirements for Business Intelligence initiatives and support for new and existing Business Intelligence applications including communication, rollout and training.

- Has a thorough understanding of staff responsibilities, abilities and development and training needs

- Accountable for directing staff in order to achieve deliverables. Increase organizations effectiveness and strategic capabilities through effective management of own performance and performance of direct reports

- Manages multiple information systems and/or projects across Personal Insurance portfolios

- Develop and maintain strong partnerships between business owners and IT team; defining business technical requirements; reviewing project artifacts and project estimates.

- Candidate needs to have a detailed understanding of business intelligence (BI) tools and technologies to collect, evaluate and analyze management information.

- Must have a solid understanding of how to develop technical requirements and specifications and carry out project tasks to develop, design, automate, prepare and test reports and dashboards.

- Results driven individual oriented towards exceeding Business Partner expectations in an environment with competing priorities.

- Strong interpersonal, written and oral communication skills.

- Has the ability to proactively communicate at multiple levels from executive to individual contributor

- Assist business owners and project managers in defining project estimates for reporting efforts and other initiatives that are realistic, timely, meet business needs and budget constraints.

- Manages to the operational plan for assigned business systems and/or projects

- Oversees the development of business user specifications into cost-effective applications systems specifications

- Responsible for resource/staffing plans, work priorities and project management within established budget objectives

- Provides the division and business areas management with timely and accurate information regarding the performance of the assigned system(s)

- Responsible for all aspects of human resource management of staff

Work Experience

- College degree or equivalent work experience.

- Knowledge of Property &Casualty products and Financial Metrics

- 5+ years of experience working with data management systems and information delivery tools.

- Demonstrated experience leading teams and individuals including all aspects of performance management

- Strong communication and documentation skills

- Experience in managing business analysts and in leading the development of systems requirements for large, complex project/program

- Proven track record working in matrix organization

Other

Technical Knowledge

- Has thorough working knowledge of the business that the assigned systems are supporting.

- Has full technical knowledge of all phases of applications systems analysis.

- Has thorough understanding of staff responsibilities, abilities and development needs

- Demonstrates advanced knowledge of application systems analysis and of the systems area supporting the business functions

- Has a broad understanding of the development methodology for MI driven projects

- Has working knowledge or better of the following: ETL Tools, Data Warehousing concepts, Business Intelligence tools and reporting, data modeling and use cases

Business Knowledge & Partnership

- Creates an atmosphere where business partner's issues are dealt with professionally, and in a timely manner.

- Suggests solutions that make sense and optimize the value of systems resources.

- Communicates openly and effectively in a manner consistent with the audience.

- Recognizes the importance of superior quality in providing a competitive edge.

- Demonstrates understanding of capabilities and direction of Business Intelligence and Data Warehousing

- Has an in-depth knowledge of the technology required and the needs of business environment necessary to support assigned projects.

- Effectively contributes to, and communicates with the immediate team, systems staff, other business units, and customers through a collaborative style.

- Demonstrates ability to adjust priorities based on changing situations.

- Able to handle several priority projects at once

- Provides direction and effectively leads by example to ensure that all are meeting the stated business objectives on a timely basis with excellent quality.

- Demonstrates flexibility, anticipates customer needs, and effectively communicates in a manner consistent with the audience.

Problem Solving & Decision Making

- Demonstrates sound analytical and diagnostic skills dealing with information that is available but must be further manipulated and with issues that are loosely defined.

- Once decisions are made, is able to follow the management plan and direct action to implement intended results.

- Breaks a problem down to manageable pieces and implements effective, timely solutions.

- Takes input from several sources, decides if all the information needed is available and moves to a decision.

- Openly and directly confronts conflict until resolved.

- Knows how to execute to get things done.

Team Orientation

- Maintains effective partnerships across the organization and is able to influence senior management, peers and subordinates through a collaborative style and recognition of their abilities and knowledge.

- Balances team and individual responsibilities.

- Exhibits objectivity and openness to others views. Gives and welcomes feedback. Puts success of team above own interest

- Builds relationships with peers to achieve objectives.

- Builds relationships with other departments to work as one team.

- Builds relationships to secure necessary resources not under his/her personal control.

Leadership

- Manages cross-functional objectives and/or priorities supporting an assigned business area(s).

- Responsibilities are assigned with considerable latitude for decision making.

- Sets level of risk taking, and gathers/synthesizes information to all appropriate levels of the organization

Planning and Project Management

Identifies project tasks that are most important, and maintains a clear sense of priorities. Anticipates and effectively responds to changes in workload and resources

Financial Awareness

Develops a portion of an overall divisional budget, subject to review, and is responsible for cost-effective expense control for assigned units. Readjusts resources and/or staff to avoid delays and inefficiencies, and prevent failure to achieve results. Is responsible for important and confidential information

Human Resource Management

- Maintains a work environment that stimulates the professional growth of all direct/indirect reports.

- Effectively motivates subordinates to exert the effort necessary to attain organizational goals.

- Regularly assesses the effective use of staff.

- Provides feedback on a regular basis for direct and indirect reports.

- Responsible for the accurate and timely completion of all staff performance evaluations.

- Recruits and retains effective staff members.

- Able to balance the workload of team members and supervise individuals of varying abilities.

- Able to identify the talents of others and effectively match them to meet both the project goals and those of the individual.

- Demonstrates a capacity to recognize, value and respect differences across a diverse work force

Travelers is an equal opportunity employer. We actively promote a drug-free workplace.

Nearest Major Market: Hartford
Job Segments: Management, Manager, Systems, Technology