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Project Director - Claim Systems Job
Date: Nov 6, 2009
Location: Hartford, CT, US
Job Title: Project Director - Claim Systems
Job ID: 791453
Location: CT-Hartford
Available Openings: 2
Committed. Competitive. Constructing our Future.
That's Travelers. We are one of the leading insurance companies in the United States. Our superior financial strength and consistent record of strong operating returns mean security for our customers - and opportunities for our employees. You will find Travelers to be full of energy, and a workplace in which you truly can make a difference.
SUMMARY:
Travelers Claim Systems is currently engaged in a large scale multi-year Claim Platform Strategy effort to replace system platforms to provide new flexibility and technology enablement to our business partners. The Project Director is the single point of accountability for the management and implementation of projects that will support the Claim Platform Strategy. This position is responsible for working with Business Partners or other parties to identify and implement medium to large projects, as defined by the Travelers Enterprise Programs project definition, that support achievement of simple to complex unit corporate goals. Controls planning and execution of the project's activities and resources to ensure that established cost, time, and quality goals are met. The project manager works with minimal supervision and is responsible for applying project advanced management knowledge, skills, tools and techniques to project deliverables, processes, and systems in order to meet or exceed stakeholder needs and expectations. The project manager operates within defined parameters using a proven project management methodology with flexibility to merge different methodologies in accomplishing collective goals.
PRIMARY DUTIES:
Responsible for assembling project team, assigning individual responsibilities, identifying and managing appropriate resources needed, and developing and managing schedule to ensure timely and meeting deadlines of project(s)
Responsible for managing project budget and achieving cost targets
Responsible for quality management and control
Responsible for the development and execution of the project's communication plan
Manages project risks and scope and identifies and resolves issues which may impact the project results
Prepares and reports timely project status to appropriate stakeholders
Builds and leverages effective alliances across technical and business community
OTHER:
Technical Knowledge
Has a solid working knowledge of capabilities and direction of technology, coupled with the needs of business environment in order to support assigned projects. Uses this understanding of the business and systems environment to develop appropriate and timely solutions to daily issues. Has solid knowledge of varying technologies and/or application development and the ability to make decisions based on that knowledge.
Business Knowledge & Partnership
Creates an atmosphere where business partner's issues are dealt with professionally, and in a timely manner. Suggests solutions that make sense and are in line with future technology direction. Effectively communicates (verbal, written and presentation ability) with peers, all levels of management and in manner consistent with the audience. Demonstrates an adaptive style that is flexible and effective in gaining cooperation of others
Problem Solving & Decision Making
Demonstrates sound analytical and diagnostic skills dealing with issues that are not readily defined and/or conflict with available information. Knows where to obtain information needed to make the appropriate decisions. Breaks a problem down to manageable pieces and implements effective, timely solutions. Is very good at identifying the problem versus the symptom. Deals increasingly with problems that require involvement of others to solve. Has the ability to reach sound decisions quickly. Carefully evaluates alternative risks and solutions before taking action. Has good negotiation skills
Team Orientation
Maintains effective partnerships across the department, and is able to influence management, peers and project staff through an inclusive style, leadership ability and recognition of their abilities and knowledge. Balances team and individual responsibilities. Exhibits objectivity and openness to others' views. Gives and welcomes feedback. Puts success of team above own interest
Leadership
Manages functional objectives and priorities supporting projects. Responsibilities are assigned with latitude for setting priorities and decision-making using generally accepted guidelines. Results are reviewed with next level manager for clarification according to predefined objectives
Planning and Project Management
Works with the project sponsor in prioritizing and managing scope. Executes the project tasks using a defined set of tools and the Delivery Methodology. Able to follow a defined process for scope changes, risk management, issue management and other proposed changes in priorities from the business partner or other parties.
Experience with iterative or agile methodology preferred.
Financial Awareness
Manages and has input to the project budget including the tracking of actuals to budget and reporting to stakeholders.
Education/Experience
Bachelor's degree and PMI/PMP designation preferred. 12+ years of project experience desired.
Travelers is an equal opportunity employer. We actively promote a drug-free workplace.
Job ID: 791453
Location: CT-Hartford
Available Openings: 2
Committed. Competitive. Constructing our Future.
That's Travelers. We are one of the leading insurance companies in the United States. Our superior financial strength and consistent record of strong operating returns mean security for our customers - and opportunities for our employees. You will find Travelers to be full of energy, and a workplace in which you truly can make a difference.
SUMMARY:
Travelers Claim Systems is currently engaged in a large scale multi-year Claim Platform Strategy effort to replace system platforms to provide new flexibility and technology enablement to our business partners. The Project Director is the single point of accountability for the management and implementation of projects that will support the Claim Platform Strategy. This position is responsible for working with Business Partners or other parties to identify and implement medium to large projects, as defined by the Travelers Enterprise Programs project definition, that support achievement of simple to complex unit corporate goals. Controls planning and execution of the project's activities and resources to ensure that established cost, time, and quality goals are met. The project manager works with minimal supervision and is responsible for applying project advanced management knowledge, skills, tools and techniques to project deliverables, processes, and systems in order to meet or exceed stakeholder needs and expectations. The project manager operates within defined parameters using a proven project management methodology with flexibility to merge different methodologies in accomplishing collective goals.
PRIMARY DUTIES:
Responsible for assembling project team, assigning individual responsibilities, identifying and managing appropriate resources needed, and developing and managing schedule to ensure timely and meeting deadlines of project(s)
Responsible for managing project budget and achieving cost targets
Responsible for quality management and control
Responsible for the development and execution of the project's communication plan
Manages project risks and scope and identifies and resolves issues which may impact the project results
Prepares and reports timely project status to appropriate stakeholders
Builds and leverages effective alliances across technical and business community
OTHER:
Technical Knowledge
Has a solid working knowledge of capabilities and direction of technology, coupled with the needs of business environment in order to support assigned projects. Uses this understanding of the business and systems environment to develop appropriate and timely solutions to daily issues. Has solid knowledge of varying technologies and/or application development and the ability to make decisions based on that knowledge.
Business Knowledge & Partnership
Creates an atmosphere where business partner's issues are dealt with professionally, and in a timely manner. Suggests solutions that make sense and are in line with future technology direction. Effectively communicates (verbal, written and presentation ability) with peers, all levels of management and in manner consistent with the audience. Demonstrates an adaptive style that is flexible and effective in gaining cooperation of others
Problem Solving & Decision Making
Demonstrates sound analytical and diagnostic skills dealing with issues that are not readily defined and/or conflict with available information. Knows where to obtain information needed to make the appropriate decisions. Breaks a problem down to manageable pieces and implements effective, timely solutions. Is very good at identifying the problem versus the symptom. Deals increasingly with problems that require involvement of others to solve. Has the ability to reach sound decisions quickly. Carefully evaluates alternative risks and solutions before taking action. Has good negotiation skills
Team Orientation
Maintains effective partnerships across the department, and is able to influence management, peers and project staff through an inclusive style, leadership ability and recognition of their abilities and knowledge. Balances team and individual responsibilities. Exhibits objectivity and openness to others' views. Gives and welcomes feedback. Puts success of team above own interest
Leadership
Manages functional objectives and priorities supporting projects. Responsibilities are assigned with latitude for setting priorities and decision-making using generally accepted guidelines. Results are reviewed with next level manager for clarification according to predefined objectives
Planning and Project Management
Works with the project sponsor in prioritizing and managing scope. Executes the project tasks using a defined set of tools and the Delivery Methodology. Able to follow a defined process for scope changes, risk management, issue management and other proposed changes in priorities from the business partner or other parties.
Experience with iterative or agile methodology preferred.
Financial Awareness
Manages and has input to the project budget including the tracking of actuals to budget and reporting to stakeholders.
Education/Experience
Bachelor's degree and PMI/PMP designation preferred. 12+ years of project experience desired.
Travelers is an equal opportunity employer. We actively promote a drug-free workplace.
Nearest Major Market: Hartford
Job Segments: Claims, Insurance, Management, Manager, Systems, Technology
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