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QA Director Job
Date: Nov 4, 2009
Location: Hartford, CT, US
Job Title: QA Director
Job ID: 791101
Location: CT-Hartford
Available Openings: 1
Committed. Competitive. Constructing our Future.
That's Travelers. We are one of the leading insurance companies in the United States. Our superior financial strength and consistent record of strong operating returns mean security for our customers - and opportunities for our employees. You will find Travelers to be full of energy, and a workplace in which you truly can make a difference.
Summary
Seeking QA Director to support the Travelers Reinsurance applications area. QA Director will be responsible for mentoring QA team, defining QA governance & approach, preparing QA metrics, QA planning, QA resource management and an advocate for QA automation. Candidate will interface with business analysts, customers and project managers on projects within multi-year application development program.
Plans at a tactical level and manages the effective use of resources and directs assigned staff to develop, implement and maintain large complex system(s) and/or project(s). Facilitates and/or participates in and has input to the design/development process.
Primary Duties and Responsibilities
Manages to the tactical and operational QA plan for assigned information systems and/or projects of business unit significance
Advocates the use of technology to develop and/or redesign the organization's processes
Accountable for directing staff to achieve QA deliverables.
Responsible for all aspects of the human resource management of staff.
Lead onshore and offshore QA team.
Automate testing using tools.
Education / Work Experience
BS in computer science, information systems management or related degree
Prefer experience working in large company matrixed environment
Other
Tools
Prefer knowledge with HP test tools including Quality Center or Quality Test Pro.
Technical Knowledge
Has a solid working knowledge of capabilities and direction of technology, coupled with an in-depth knowledge of the technology required and the needs of business environment necessary to support assigned systems and/or projects. Develops solutions to meet business needs that reflect a clear understanding of the objectives, practices and procedures of the corporation, department and business unit. Has thorough understanding of staff responsibilities, abilities and development needs
Business Knowledge & Partnership
Creates an atmosphere where business partner's issues are dealt with professionally and in a timely manner. Suggests solutions that make sense and are in line with future technology direction. Communicates openly and effectively in a manner consistent with the audience. Demonstrates an adaptive style that is flexible and effective in gaining cooperation of others
Problem Solving & Decision Making
Demonstrates sound analytical and diagnostic skills dealing with issues that are not readily defined and/or conflict with available information. Knows where to obtain information needed to make the appropriate decisions. Breaks a problem down to manageable pieces and implements effective, timely solutions. Is very good at identifying the problem versus the symptom. Deals increasingly with problems that require involvement of others to solve. Has the ability to reach sound decisions quickly. Carefully evaluates alternative risks and solutions before taking action. Optimizes the use of all available resources
Team Orientation
Maintains effective partnerships across the organization and is able to influence senior management, peers and subordinates through an inclusive style and recognition of their abilities and knowledge. Balances team and individual responsibilities. Exhibits objectivity and openness to others' views. Gives and welcomes feedback. Puts success of team above own interest Leadership
Manages functional objectives and priorities supporting multiple assigned business units. Responsibilities are assigned with latitude for setting priorities and decision-making using generally accepted guidelines. Results are reviewed with next level manager for clarification according to predefined objectives
Planning and Project Management
Develops operational plans and provide task resource estimation planning. Proposes action plans that are timely, realistic and positive. Sets appropriate goals for the area and monitors progress against the plan. Delegates to maximize organizational effectiveness
Financial Awareness
Has budget responsibility for an organizational unit of 5 to 25 employees and/or a budget of between $1M and $10M. Develops a portion of an overall divisional budget subject to review and is responsible for expense control for the units assigned. Demonstrates sound cost-effectiveness. Failure to achieve objectives can result in delays or inefficiencies resulting in readjustment of resources and/or staff. Responsible for important and confidential information
Human Resource Management
Demonstrates good interpersonal skills by displaying an understanding of the needs and perspective of others. Able to balance the workload of team members and supervise individuals of varying abilities. Able to identify the talents of others and match them to the tasks that will best suit the area goals and/or provide growth for the individual. Able to assess and identify employee skill development needs and put together a training program for the individual. Responsible for the accurate and timely completion of staff performance evaluations and development planning. Recruits and retains effective staff members. Demonstrates a capacity to recognize, value and respect differences across a diverse work force
NOTE: Job descriptions are not intended to be exhaustive lists of all responsibilities, skills, efforts or working conditions associated with a job, but are intended to accurately reflect principal job elements. Any reference to The Travelers Companies, Inc. does not in any way imply The Travelers Companies, Inc. will be the employer of any individual obtaining employment within The Travelers Companies, Inc.
Travelers is an equal opportunity employer. We actively promote a drug-free workplace.
Job ID: 791101
Location: CT-Hartford
Available Openings: 1
Committed. Competitive. Constructing our Future.
That's Travelers. We are one of the leading insurance companies in the United States. Our superior financial strength and consistent record of strong operating returns mean security for our customers - and opportunities for our employees. You will find Travelers to be full of energy, and a workplace in which you truly can make a difference.
Summary
Seeking QA Director to support the Travelers Reinsurance applications area. QA Director will be responsible for mentoring QA team, defining QA governance & approach, preparing QA metrics, QA planning, QA resource management and an advocate for QA automation. Candidate will interface with business analysts, customers and project managers on projects within multi-year application development program.
Plans at a tactical level and manages the effective use of resources and directs assigned staff to develop, implement and maintain large complex system(s) and/or project(s). Facilitates and/or participates in and has input to the design/development process.
Primary Duties and Responsibilities
Manages to the tactical and operational QA plan for assigned information systems and/or projects of business unit significance
Advocates the use of technology to develop and/or redesign the organization's processes
Accountable for directing staff to achieve QA deliverables.
Responsible for all aspects of the human resource management of staff.
Lead onshore and offshore QA team.
Automate testing using tools.
Education / Work Experience
BS in computer science, information systems management or related degree
Prefer experience working in large company matrixed environment
Other
Tools
Prefer knowledge with HP test tools including Quality Center or Quality Test Pro.
Technical Knowledge
Has a solid working knowledge of capabilities and direction of technology, coupled with an in-depth knowledge of the technology required and the needs of business environment necessary to support assigned systems and/or projects. Develops solutions to meet business needs that reflect a clear understanding of the objectives, practices and procedures of the corporation, department and business unit. Has thorough understanding of staff responsibilities, abilities and development needs
Business Knowledge & Partnership
Creates an atmosphere where business partner's issues are dealt with professionally and in a timely manner. Suggests solutions that make sense and are in line with future technology direction. Communicates openly and effectively in a manner consistent with the audience. Demonstrates an adaptive style that is flexible and effective in gaining cooperation of others
Problem Solving & Decision Making
Demonstrates sound analytical and diagnostic skills dealing with issues that are not readily defined and/or conflict with available information. Knows where to obtain information needed to make the appropriate decisions. Breaks a problem down to manageable pieces and implements effective, timely solutions. Is very good at identifying the problem versus the symptom. Deals increasingly with problems that require involvement of others to solve. Has the ability to reach sound decisions quickly. Carefully evaluates alternative risks and solutions before taking action. Optimizes the use of all available resources
Team Orientation
Maintains effective partnerships across the organization and is able to influence senior management, peers and subordinates through an inclusive style and recognition of their abilities and knowledge. Balances team and individual responsibilities. Exhibits objectivity and openness to others' views. Gives and welcomes feedback. Puts success of team above own interest Leadership
Manages functional objectives and priorities supporting multiple assigned business units. Responsibilities are assigned with latitude for setting priorities and decision-making using generally accepted guidelines. Results are reviewed with next level manager for clarification according to predefined objectives
Planning and Project Management
Develops operational plans and provide task resource estimation planning. Proposes action plans that are timely, realistic and positive. Sets appropriate goals for the area and monitors progress against the plan. Delegates to maximize organizational effectiveness
Financial Awareness
Has budget responsibility for an organizational unit of 5 to 25 employees and/or a budget of between $1M and $10M. Develops a portion of an overall divisional budget subject to review and is responsible for expense control for the units assigned. Demonstrates sound cost-effectiveness. Failure to achieve objectives can result in delays or inefficiencies resulting in readjustment of resources and/or staff. Responsible for important and confidential information
Human Resource Management
Demonstrates good interpersonal skills by displaying an understanding of the needs and perspective of others. Able to balance the workload of team members and supervise individuals of varying abilities. Able to identify the talents of others and match them to the tasks that will best suit the area goals and/or provide growth for the individual. Able to assess and identify employee skill development needs and put together a training program for the individual. Responsible for the accurate and timely completion of staff performance evaluations and development planning. Recruits and retains effective staff members. Demonstrates a capacity to recognize, value and respect differences across a diverse work force
NOTE: Job descriptions are not intended to be exhaustive lists of all responsibilities, skills, efforts or working conditions associated with a job, but are intended to accurately reflect principal job elements. Any reference to The Travelers Companies, Inc. does not in any way imply The Travelers Companies, Inc. will be the employer of any individual obtaining employment within The Travelers Companies, Inc.
Travelers is an equal opportunity employer. We actively promote a drug-free workplace.
Nearest Major Market: Hartford
Job Segments: Management, Manager
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