Data Analyst/Forensics Job

Job Title: Data Analyst/Forensics
Job ID: 788909
Location: CT-Hartford

Available Openings: 1

Committed. Competitive. Constructing our Future.

That's Travelers. We are one of the leading insurance companies in the United States. Our superior financial strength and consistent record of strong operating returns mean security for our customers - and opportunities for our employees. You will find Travelers to be full of energy, and a workplace in which you truly can make a difference.

Purpose
- Provide specialized investigative expertise by applying forensic data analysis techniques to identify insurance fraud trends and patterns.
- Proactively develop information that generates accurate and meaningful intelligence, resulting in productive leads for investigative field staff.
- Use state-of-the-art technology to create and enhance fraud detection systems.
- Liaison with other business groups throughout the entire enterprise, external industry groups, NICB, and law enforcement agencies to expand the technical and analytical capabilities of our company.

General Job Components
- Develop and apply proper analysis techniques to large data sets to identify trends and patterns of insurance fraud and abuse.
- Present analytical information clearly through spoken and written reports.
- Work closely with investigative staff to further develop investigative leads.
- Work well with minimal supervision, as well as function effectively in a team environment.
- Demonstrate a high level of service and self direction.
- Able to receive investigative requests from field staff and promptly return a case assessment that is clearly articulated, with meaningful, actionable steps.
- Work closely with, and provide training to staff on fraud detection software applications.
- Has expert experience using Excel, Access, and PowerPoint.
- Has work experience using data analysis and statistical techniques for analyzing large data sets.
-Has business knowledge of current state-of-the-art data visualization software.
- Seek out and evaluate new fraud detection software.
- Has a working knowledge of applicable statutes (local, state, federal) that pertain to insurance fraud.
- Provide investigative feedback on various aspects of the entire business process, to improve workflow and identify opportunities for improvement.
- Attend industry and law enforcement meetings to actively participate in the development and sharing of information.
- Use technology and analysis to drive the results of a major case investigation. Monitor progress of the investigation. As new information surfaces, may redirect the course of the investigation.
- Proactively monitor industry information bulletins to assess potential exposure to the company.
- Handle personal and confidential information with a high degree of integrity.
- Occasional overnight travel (up to fifteen nights per year).
- May testify in court proceedings as necessary.

Qualifications, Requisite Skills, and Competencies
- Work Experience Background: Advanced knowledge of analytical methodologies, investigative techniques and insurance and claim operations (e.g., Commercial, Personal, Workers- Compensation insurance products or litigation management).
- Educational Background: Minimum 4-year college degree in related field. Prefer college degree with additional law enforcement, insurance claim or research focused experience.
- Investigative and Analytical Skills: Logical and sequential thinker; evaluates alternative courses of action; ability to assess situations and make reliable decisions with limited information. Ability to identify relationships between facts and circumstances, objectively evaluate the pros, cons, and implications of various courses of action.
- Information Technology: Computer, database, and Internet proficient. Ability to self-teach new and emerging work-related technological advances. Knowledge of available resources (internal and external) to assist in investigations. Displays initiative and innovation to find what is needed.
- Influencing Skills: Ability to present arguments logically and tactfully when influencing a course of action to gain support. Ability to present a variety of options, and anticipate and plan for objections. Ability to work for mutually acceptable solutions that benefit all parties involved.
- Flexibility, Organizational and Time Management Skills: Ability to remain open minded and change opinions on the basis of new information. Make transitions easily from task to task; change focus quickly as demands change. Adept at developing and maintaining a written diary or record keeping system to manage individual projects and achieve results.
- Communication Skills: Ability to read and interpret complex information and explain it to others; listen actively; stay focused; identify hidden messages and draw out underlying issues. Adept at tailoring communication to situation and audience. Ability to communicate simple to complex written information clearly and concisely in formal and informal documents to convey the right message.
- Familiarity with fair claim practices, tort law and legal terminology.

Performance Measured By
- Quality, Logic and Thoroughness of Analysis
- Timeliness of Analysis
- Customer Service
- Workload Management
- Communication Skills

Travelers is an equal opportunity employer. We actively promote a drug-free workplace.

Nearest Major Market: Hartford
Job Segments: Database, Technology