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Return to Work Case Manager Job
Date: Nov 21, 2009
Location: Indianapolis, IN, US
Job Title: Return to Work Case Manager
Job ID: 783608
Location: IN-Indianapolis
Available Openings: 1
Committed. Competitive. Constructing our Future.
That's Travelers. We are one of the leading insurance companies in the United States. Our superior financial strength and consistent record of strong operating returns mean security for our customers - and opportunities for our employees. You will find Travelers to be full of energy, and a workplace in which you truly can make a difference.
SUMMARY:
Manage all accepted lost time claims, except specified serious injuries or complex claims that cannot be resolved within approximately 7 months.
PRIMARY DUTIES:
Perform telephonic case management of Workers Compensation claims that are assigned.
Contact injured worker, employer and medical providers in a timely manner to gather relevant info to assist in the investigation and evaluation of the claim. Manage to conclusion all lost time claims with 6 months duration or less. .
Manage files with an emphasis on file quality (including timely contact and proper documentation), maximizing internal resources, and achieving a positive end result by returning injured party to work.
Aggressively pursue claim resolution opportunities.
Build strong partnership with our internal nurse resources (Medical Case Manager) in order to integrate the delivery of medical services to the injured worker.
Identify claim issues as they arise, and take appropriate steps to resolve them or refer them to the Unit Manager for reassignment.
Establish appropriate reserves to reflect claim exposure.
EDUCATION/COURSE OF STUDY:
College degree is preferred.
WORK EXPERIENCE:
Workers Compensation claim handling experience (2-5 years) including investigations skills, resolution skills, evaluation, negotiation and reserving skills
OTHER:
Complete understanding of all policy, coverage and endorsement implications, and AOE/COE issues
Technical and jurisdictional and case law knowledge.
File Management
Technical
Customer Focus/ Communication
Relationship Management
Technology
Travelers is an equal opportunity employer. We actively promote a drug-free workplace.
Job ID: 783608
Location: IN-Indianapolis
Available Openings: 1
Committed. Competitive. Constructing our Future.
That's Travelers. We are one of the leading insurance companies in the United States. Our superior financial strength and consistent record of strong operating returns mean security for our customers - and opportunities for our employees. You will find Travelers to be full of energy, and a workplace in which you truly can make a difference.
SUMMARY:
Manage all accepted lost time claims, except specified serious injuries or complex claims that cannot be resolved within approximately 7 months.
PRIMARY DUTIES:
Perform telephonic case management of Workers Compensation claims that are assigned.
Contact injured worker, employer and medical providers in a timely manner to gather relevant info to assist in the investigation and evaluation of the claim. Manage to conclusion all lost time claims with 6 months duration or less. .
Manage files with an emphasis on file quality (including timely contact and proper documentation), maximizing internal resources, and achieving a positive end result by returning injured party to work.
Aggressively pursue claim resolution opportunities.
Build strong partnership with our internal nurse resources (Medical Case Manager) in order to integrate the delivery of medical services to the injured worker.
Identify claim issues as they arise, and take appropriate steps to resolve them or refer them to the Unit Manager for reassignment.
Establish appropriate reserves to reflect claim exposure.
EDUCATION/COURSE OF STUDY:
College degree is preferred.
WORK EXPERIENCE:
Workers Compensation claim handling experience (2-5 years) including investigations skills, resolution skills, evaluation, negotiation and reserving skills
OTHER:
Complete understanding of all policy, coverage and endorsement implications, and AOE/COE issues
Technical and jurisdictional and case law knowledge.
File Management
Technical
Customer Focus/ Communication
Relationship Management
Technology
Travelers is an equal opportunity employer. We actively promote a drug-free workplace.
Nearest Major Market: Indianapolis
Job Segments: Management, Manager
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