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Senior Administrative Assistant Job
Date: Nov 6, 2009
Location: Rancho Cordova, CA, US
Job Title: Senior Administrative Assistant
Job ID: 791455
Location: CA-Rancho Cordova
Available Openings: 1
Committed. Competitive. Constructing our Future.
That's Travelers. We are one of the leading insurance companies in the United States. Our superior financial strength and consistent record of strong operating returns mean security for our customers - and opportunities for our employees. You will find Travelers to be full of energy, and a workplace in which you truly can make a difference.
SUMMARY:
The position of Senior Administrative Assistant at Travelers provides simple to complex administrative support to Senior Claim Department Leadership and Claim Center Operations. Able to apply experience, skills, knowledge, critical and analytical thinking to procedures, processes, and techniques to the various situations of the job.
PRIMARY DUTIES:
Handles complex administrative assignments of a broad and varied nature to relieve senior management of routine administrative details. Exercises considerable discretion and independent judgment in facilitating overall department operations. Directs the activities of other support staff as necessary.
Coordinates inter-departmental or department-wide administrative projects, such as broad communications, overseeing internal/external services purchased, developing and implementing department/business unit guidelines for operating policies and procedures.
Complex scheduling. Typically involves internal, external, and department-wide scheduling.
Full responsibility for department-wide event and travel planning.
Prepares and submits expense accounts and other type expenses.
Regularly interacts with internal and external executives, community leaders, shareholders, etc. Initiates follow-up actions as needed. Calls for moderate to advanced conflict resolution skills via phone and, occasionally, in person.
Initiates, develops, and makes decisions regarding office practices/procedures within authority level. Calls for frequent problem solving with internal and external staff. Utilizes basic change management skills.
Manages own work and seeks help as necessary. Is flexible; adjusts to new situations and changing priorities. Works independently and in a team environment; establishes and maintains effective work relationships. Able to deal with difficult people and situations.
Follow complex procedures and ensure accuracy in documentation and data. Follow established workflow process and standards already in place. May develop new/enhanced workflow procedures.
Maintain all documentation needed to track and support all hardware/software; termination; and moves for employees
EDUCATION/COURSE OF STUDY:
High School education or equivalent preferred
WORK EXPERIENCE:
Prefer 7+ years
COMPUTER SKILLS:
Advanced skill level required for software applications, including advanced database queries, complicated Excel spreadsheets (i.e., vlookup). Utilizes multiple software packages to prepare highly confidential correspondence and complex documents. Independently designs advanced spreadsheets, graphics, presentations, and database applications.
OTHER:
Need to be able to work in a time sensitive environment
Ability to handle multiple-step, complex situations
Strong analytical and organizational skills
Clearly expresses ideas, recommendations, etc., verbally and in writing
Interacts effectively at different levels and with different audiences.
Acts with a sense of urgency
Travelers is an equal opportunity employer. We actively promote a drug-free workplace.
Job ID: 791455
Location: CA-Rancho Cordova
Available Openings: 1
Committed. Competitive. Constructing our Future.
That's Travelers. We are one of the leading insurance companies in the United States. Our superior financial strength and consistent record of strong operating returns mean security for our customers - and opportunities for our employees. You will find Travelers to be full of energy, and a workplace in which you truly can make a difference.
SUMMARY:
The position of Senior Administrative Assistant at Travelers provides simple to complex administrative support to Senior Claim Department Leadership and Claim Center Operations. Able to apply experience, skills, knowledge, critical and analytical thinking to procedures, processes, and techniques to the various situations of the job.
PRIMARY DUTIES:
Handles complex administrative assignments of a broad and varied nature to relieve senior management of routine administrative details. Exercises considerable discretion and independent judgment in facilitating overall department operations. Directs the activities of other support staff as necessary.
Coordinates inter-departmental or department-wide administrative projects, such as broad communications, overseeing internal/external services purchased, developing and implementing department/business unit guidelines for operating policies and procedures.
Complex scheduling. Typically involves internal, external, and department-wide scheduling.
Full responsibility for department-wide event and travel planning.
Prepares and submits expense accounts and other type expenses.
Regularly interacts with internal and external executives, community leaders, shareholders, etc. Initiates follow-up actions as needed. Calls for moderate to advanced conflict resolution skills via phone and, occasionally, in person.
Initiates, develops, and makes decisions regarding office practices/procedures within authority level. Calls for frequent problem solving with internal and external staff. Utilizes basic change management skills.
Manages own work and seeks help as necessary. Is flexible; adjusts to new situations and changing priorities. Works independently and in a team environment; establishes and maintains effective work relationships. Able to deal with difficult people and situations.
Follow complex procedures and ensure accuracy in documentation and data. Follow established workflow process and standards already in place. May develop new/enhanced workflow procedures.
Maintain all documentation needed to track and support all hardware/software; termination; and moves for employees
EDUCATION/COURSE OF STUDY:
High School education or equivalent preferred
WORK EXPERIENCE:
Prefer 7+ years
COMPUTER SKILLS:
Advanced skill level required for software applications, including advanced database queries, complicated Excel spreadsheets (i.e., vlookup). Utilizes multiple software packages to prepare highly confidential correspondence and complex documents. Independently designs advanced spreadsheets, graphics, presentations, and database applications.
OTHER:
Need to be able to work in a time sensitive environment
Ability to handle multiple-step, complex situations
Strong analytical and organizational skills
Clearly expresses ideas, recommendations, etc., verbally and in writing
Interacts effectively at different levels and with different audiences.
Acts with a sense of urgency
Travelers is an equal opportunity employer. We actively promote a drug-free workplace.
Nearest Major Market: Sacramento
Job Segments: Administrative, Secretary
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| Find similar jobs: | All Travelers Jobs, CA Claims Jobs, California Administrative Jobs, California Clerical Jobs, California Insurance Jobs |
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