http://travelers.jobs2web.com/go/California-Audit-Jobs/13864/ View California Audit Jobs at Travelers en-us http://travelers.jobs2web.com/images/travelers/home_logo.gif http://travelers.jobs2web.com/go/California-Audit-Jobs/13864/ 720 Job ID: 790943
Location: CA-San Francisco

Available Openings: 1

Committed. Competitive. Constructing our Future.

That's Travelers. We are one of the leading insurance companies in the United States. Our superior financial strength and consistent record of strong operating returns mean security for our customers - and opportunities for our employees. You will find Travelers to be full of energy, and a workplace in which you truly can make a difference.

Position Summary:
This is a highly visible role representing Discover Re in the Western Region. The individual will partner with the regional office to ensure effective marketing, planning and execution resulting in the retention, growth and profitability of the Discover Re book of business. Position becomes available immediately.

Responsibilities Include:
Identify, develop, sell and service complex casualty insurance transactions. Develop new business opportunities; manage an existing renewal book of unbundled national account business. Establish and build strong relationships with brokers, insureds and facultative reinsurers. Work collaboratively and foster teamwork among peers and others, including Underwriting, Claims, Risk Control, Actuarial, Credit and Finance, Operations and Premium Audit. Extensive travel throughout the Western Region.

Qualifications and Experience required:
Bachelors Degree or better with 7+ years of work experience within the property/casualty insurance industry; Exceptional communicator; Solid analytic, problem solving and organizational skills;

A solid foundation in underwriting national accounts business is viewed very favorably

Travelers is an equal opportunity employer. We actively promote a drug-free workplace.]]> http://travelers.jobs2web.com/job/SAN-FRANCISCO-Sr_-Marketing-Executive-Discover-Re-Western-Region-Job-CA-94101/610755/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W_RSS http://travelers.jobs2web.com/job/SAN-FRANCISCO-Sr_-Marketing-Executive-Discover-Re-Western-Region-Job-CA-94101/610755/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W_RSS Job ID: 791324
Location: CA-Walnut Creek

Available Openings: 1

Committed. Competitive. Constructing our Future.

That's Travelers. We are one of the leading insurance companies in the United States. Our superior financial strength and consistent record of strong operating returns mean security for our customers - and opportunities for our employees. You will find Travelers to be full of energy, and a workplace in which you truly can make a difference.

SUMMARY:
Reports to Underwriting Director Travelers Express. Responsible for profitability, growth and retention of assigned book of business and underwriting for Select Travelers Express new and renewal business for assigned agencies. The incumbent may require some guidance in underwriting complex accounts whose requirements fall outside of established underwriting standards and guidelines. At this level the incumbent may also require some assistance to sell and market all Select Account products and negotiate the more difficult accounts. May participate in setting agency goals for assigned agencies and work with Sales Executives to identify and generate new business flow in accordance with our underwriting appetite. May act as a technical referral resource for less experienced underwriters. May actively participate in underwriting or workflow projects with a regional focus. Responsible for participating in or handling all steps of the Agency Audit process or agency platform training, to include IE/IE Net and Agent HQ.

PRIMARY DUTIES:
Support long and short term business strategies to effectively achieve profit and growth objectives. Follow Select Travelers Express Underwriting Best Practices to evaluate new and renewal Select Accounts business to accept, decline, modify, rate, and quote these accounts.
Underwrite and price accounts in support of the strategic business plan. Ensure production and underwriting objectives are achieved.
Negotiate price, product, and coverage issues on individual accounts. Recognize opportunities to negotiate and sell Select platform.
Analyze and respond to issues and problems that affect production and loss ratio objectives on assigned book of business. Take corrective action and/or refer the problem to the appropriate area within the organization.
Develop and maintain strong agency relationships and is knowledgeable about the competitive marketplace.
Support the Sales Executive and Management in analyzing and evaluating the viability of book rollover opportunities. (Due diligence).
Responsible for quality control through handling of agency referrals and policy issuance, as well as compliance with all regulatory requirements.
Participate and/or lead related projects and assignments (e.g., review and develop agency production strategy, policy services, workflow etc.).
Team together with Sales Executive to achieve growth, loss ratio, and quote to written targets for assigned agency plant. Able to work independently to solicit new business and negotiate renewals with assigned agency plant.
Work with Sales Executive to identify agency training and/or audit needs.
Work with SC/RSF to ensure underwriting and pricing standards are met. Communicate direction to the SC/RSF within designated timelines for renewal and endorsement handling.
May provide technical underwriting leadership and guidance for underwriters on more complex renewals, endorsements, and issues. May help identify and develop technical training needs within the office and developmental opportunities to continuously build underwriting expertise.
Demonstrates the ability to build partnerships with other business groups and identifies and delivers agency and product solutions at the account level.
Maintains an understanding of all Travelers products, services and solutions and initiates discussions with other business units as appropriate.

OTHER:
Minimum 3 years Commercial Underwriting experience
Strong knowledge of Property Casualty business/products
Strong technical underwriting skills.
Strong automation skills, including rating systems/platform (IE/IE Net, Gen-A-Rate, Agent HQ), Word, Excel, PowerPoint, Outlook, etc.
Strong communication, negotiation and analytical skills.
Ability to translate technical and system knowledge to others
Strong knowledge of Property Casualty business/products
Demonstrated ability to work independently and in a team environment.
Demonstrated ability to work in a fast paced, decision oriented environment
Ability to manage multiple tasks (strong organizational skills)

Travelers is an equal opportunity employer. We actively promote a drug-free workplace.]]> http://travelers.jobs2web.com/job/WALNUT-CREEK-Account-Executive-Select-Accounts-Job-CA-94595/631175/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W_RSS http://travelers.jobs2web.com/job/WALNUT-CREEK-Account-Executive-Select-Accounts-Job-CA-94595/631175/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W_RSS Job ID: 791639
Location: CA-Diamond Bar

Available Openings: 1

Committed. Competitive. Constructing our Future.

That's Travelers. We are one of the leading insurance companies in the United States. Our superior financial strength and consistent record of strong operating returns mean security for our customers - and opportunities for our employees. You will find Travelers to be full of energy, and a workplace in which you truly can make a difference.

SUMMARY:
Reports to Premium Audit Manager. Responsible for performing audits on Property/Casualty Commercial Lines adjustable policies in Los Angeles, CA and the surrounding area to establish appropriate classifications, exposures and basis of premium. Responsible for developing earned premiums in accordance with company, industry and government rules and regulations.

PRIMARY DUTIES:
Conducts audit of selected Commercial Lines adjustable policies by reviewing the insured's business operations, including examining, verifying and recording pertinent classification-related data from financial/business records. Determine and/or develop premium basis and classification.

Conducts physical audits to optimize timeliness and productivity. Some travel will be required.

Discuss issues and problems with the insured to ensure understanding of the change in premium and to maintain good customer relations.

Ensure quality of the audit through proper risk classification and exposure basis identification. Utilize laptop computer to record audit information and transmit completed audits in a timely manner.

Provide external customers (i.e., agents and insureds) and internal customers (i.e., underwriting, policy processing, claims and accounting) with information to assist in their understanding of audit-related matters, including audit vouchers, procedures and worksheets.

Remain informed of changes and current information relative to premium auditing through discussion and correspondence with experts and industry-related literature.

Alert the Special Investigative Unit (SIU) of potential fraud situations.

EDUCATION/COURSE OF STUDY:
All incumbents are required to pass the industry APA exams within 2 years of hire, and promotion to the next level requires that the APA designation has been achieved.

WORK EXPERIENCE:
Demonstrated ability to work independently.
Strong organizational skills.
Strong communications skills.
Solid analytical skills.
Experience in the use of personal computers and software applications (e.g., MS Excel, MS Word and LOTUS Notes.)
Strong knowledge of the Property Casualty businesses and products.
Underwriting and marketing exposure.
College degree in Accounting, Business Administration, or related field, or equivalent work experience.
It is generally expected that this level auditor have 0-3 years of auditing experience.

Travelers is an equal opportunity employer. We actively promote a drug-free workplace.]]> http://travelers.jobs2web.com/job/DIAMOND-BAR-Premium-Auditor-Los-Angeles,-CA-Job-CA-91765/653109/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W_RSS http://travelers.jobs2web.com/job/DIAMOND-BAR-Premium-Auditor-Los-Angeles,-CA-Job-CA-91765/653109/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W_RSS Job ID: 791979
Location: CA-Walnut Creek

Available Openings: 1

Committed. Competitive. Constructing our Future.

That's Travelers. We are one of the leading insurance companies in the United States. Our superior financial strength and consistent record of strong operating returns mean security for our customers - and opportunities for our employees. You will find Travelers to be full of energy, and a workplace in which you truly can make a difference.

SUMMARY:
Reports to Underwriting Director Travelers Express. Responsible for profitability, growth and retention of assigned book of business and underwriting for Select Travelers Express new and renewal business for assigned agencies. The incumbent may require some guidance in underwriting complex accounts whose requirements fall outside of established underwriting standards and guidelines. At this level the incumbent may also require some assistance to sell and market all Select Account products and negotiate the more difficult accounts. May participate in setting agency goals for assigned agencies and work with Sales Executives to identify and generate new business flow in accordance with our underwriting appetite. May act as a technical referral resource for less experienced underwriters. May actively participate in underwriting or workflow projects with a regional focus. Responsible for participating in or handling all steps of the Agency Audit process or agency platform training, to include IE/IE Net and Agent HQ.

PRIMARY DUTIES:
Support long and short term business strategies to effectively achieve profit and growth objectives. Follow Select Travelers Express Underwriting Best Practices to evaluate new and renewal Select Accounts business to accept, decline, modify, rate, and quote these accounts.
Underwrite and price accounts in support of the strategic business plan. Ensure production and underwriting objectives are achieved.
Negotiate price, product, and coverage issues on individual accounts. Recognize opportunities to negotiate and sell Select platform.
Analyze and respond to issues and problems that affect production and loss ratio objectives on assigned book of business. Take corrective action and/or refer the problem to the appropriate area within the organization.
Develop and maintain strong agency relationships and is knowledgeable about the competitive marketplace.
Support the Sales Executive and Management in analyzing and evaluating the viability of book rollover opportunities. (Due diligence).
Responsible for quality control through handling of agency referrals and policy issuance, as well as compliance with all regulatory requirements.
Participate and/or lead related projects and assignments (e.g., review and develop agency production strategy, policy services, workflow etc.).
Team together with Sales Executive to achieve growth, loss ratio, and quote to written targets for assigned agency plant. Able to work independently to solicit new business and negotiate renewals with assigned agency plant.
Work with Sales Executive to identify agency training and/or audit needs.
Work with SC/RSF to ensure underwriting and pricing standards are met. Communicate direction to the SC/RSF within designated timelines for renewal and endorsement handling.
May provide technical underwriting leadership and guidance for underwriters on more complex renewals, endorsements, and issues. May help identify and develop technical training needs within the office and developmental opportunities to continuously build underwriting expertise.
Demonstrates the ability to build partnerships with other business groups and identifies and delivers agency and product solutions at the account level.
Maintains an understanding of all Travelers products, services and solutions and initiates discussions with other business units as appropriate.

OTHER:
Minimum 3 years Commercial Underwriting experience
Strong knowledge of Property Casualty business/products
Strong technical underwriting skills.
Strong automation skills, including rating systems/platform (IE/IE Net, Gen-A-Rate, Agent HQ), Word, Excel, PowerPoint, Outlook, etc.
Strong communication, negotiation and analytical skills.
Ability to translate technical and system knowledge to others
Strong knowledge of Property Casualty business/products
Demonstrated ability to work independently and in a team environment.
Demonstrated ability to work in a fast paced, decision oriented environment
Ability to manage multiple tasks (strong organizational skills)

Travelers is an equal opportunity employer. We actively promote a drug-free workplace.]]> http://travelers.jobs2web.com/job/WALNUT-CREEK-Account-Executive-Job-CA-94595/680241/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W_RSS http://travelers.jobs2web.com/job/WALNUT-CREEK-Account-Executive-Job-CA-94595/680241/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W_RSS Job ID: 791532
Location: CA-Rancho Cordova

Available Openings: 1

Committed. Competitive. Constructing our Future.

That's Travelers. We are one of the leading insurance companies in the United States. Our superior financial strength and consistent record of strong operating returns mean security for our customers - and opportunities for our employees. You will find Travelers to be full of energy, and a workplace in which you truly can make a difference.

SUMMARY:
Reports to Premium Audit Manager. Responsible for performing audits on Property/Casualty Commercial Lines adjustable policies in Sacramento, CA and the surrounding area to establish appropriate classifications, exposures and basis of premium. Responsible for developing earned premiums in accordance with company, industry and government rules and regulations.

PRIMARY DUTIES:
Conducts audit of selected Commercial Lines adjustable policies by reviewing the insured's business operations, including examining, verifying and recording pertinent classification-related data from financial/business records. Determine and/or develop premium basis and classification.

Conducts physical audits to optimize timeliness and productivity. Some travel is required.

Discuss issues and problems with the insured to ensure understanding of the change in premium and to maintain good customer relations.

Ensure quality of the audit through proper risk classification and exposure basis identification. Utilize laptop computer to record audit information and transmit completed audits in a timely manner.

Provide external customers (i.e., agents and insureds) and internal customers (i.e., underwriting, policy processing, claims and accounting) with information to assist in their understanding of audit-related matters, including audit vouchers, procedures and worksheets.

Remain informed of changes and current information relative to premium auditing through discussion and correspondence with experts and industry-related literature.

Alert the Special Investigative Unit (SIU) of potential fraud situations.

EDUCATION/COURSE OF STUDY:
All incumbents are required to pass the industry APA exams within 2 years of hire, and promotion to the next level requires that the APA designation has been achieved.

WORK EXPERIENCE:
Demonstrated ability to work independently.
Strong organizational skills.
Strong communications skills.
Solid analytical skills.
Experience in the use of personal computers and software applications (e.g., MS Excel, MS Word and LOTUS Notes.)
Strong knowledge of the Property Casualty businesses and products.
Underwriting and marketing exposure.
College degree in Accounting, Business Administration, or related field, or equivalent work experience.
It is generally expected that this level auditor have 0-3 years of auditing experience.

Travelers is an equal opportunity employer. We actively promote a drug-free workplace.]]> http://travelers.jobs2web.com/job/RANCHO-CORDOVA-Premium-Auditor-Sacramento,-CA-Job-CA-95670/646479/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W_RSS http://travelers.jobs2web.com/job/RANCHO-CORDOVA-Premium-Auditor-Sacramento,-CA-Job-CA-95670/646479/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W_RSS Job ID: 791244
Location: CA-Diamond Bar

Available Openings: 1

Committed. Competitive. Constructing our Future.

That's Travelers. We are one of the leading insurance companies in the United States. Our superior financial strength and consistent record of strong operating returns mean security for our customers - and opportunities for our employees. You will find Travelers to be full of energy, and a workplace in which you truly can make a difference.

SUMMARY:
The Select Underwriting Center Underwriting Director (-UD-) is responsible for underwriting, profitability, growth and retention of new and renewal business that is consistent with underwriting strategies within an assigned territory. Hires, develops and retains staff of Underwriting Center Account Executives with emphasis on development through guidance and mentorin

PRIMARY DUTIES:
People and Talent Management
Establish individual Account Executive territory goals in support of established territory goals and CAT strategies
Evaluate staff to identify skills and training needs; create opportunities to expand roles to match employee strengths or address weaknesses. Provide both formal and informal feedback on a regular basis.
Development of staff of Account Executives through effective coaching and mentoring via performance evaluation, creation of development plans, and conducting technical training sessions
Effectively communicate the mission and vision and of Select and their role in the process.

Underwriting Quality & Profit
Manage territorial underwriting functions to achieve profit, revenue, loss ratio, and expense targets. Implements CAT underwriting strategies and manages CAT capacity within assigned territory.
Ensures effective execution of Select-s Best Practices, including Underwriting, Workflow and Playbook.
In conjunction with the Regional Underwriting Director delegate underwriting authority to staff via letters of authority; monitor and revise as appropriate. Ensure a quality underwriting work product is produced consistent with letters of authority, underwriting strategy, standards and process.
Ensure underwriting quality through implementation of effective CURE process
Completes self assessment reviews of Account Executives in accordance with agreed upon sample standards. Provide coaching and training for underwriting staff based on results of self assessment underwriting review process.
Works with the Operations Director to ensure that all processing and service standards are met.

Agency Management
Participate in agency planning process as prescribed by the Agency Planning Best Practice.
Communicate identified agency production, training or quality issues to Sales Director(s)

Strategic Platform Management
Facilitate communication between Sales Executives and Account Executives and act as liaison between the Field and the Business Center.
Develop and maintain relationships with Business Center, as well as other internal resources (Claim, RC, Premium Audit etc.) to coordinate the services to Select Accounts customers.

Enterprise Relationship Management
Demonstrates the ability to build partnerships with other business groups and identifies and delivers agency and product solutions at the account level.
Maintains an understanding of all Travelers products, services and solutions and initiates discussions with other business units as appropriate.

EDUCATION/COURSE OF STUDY:

WORK EXPERIENCE:
Five years Commercial Underwriting experience, experience in small accounts preferable; highly regarded for level of expertise across all lines of business.
Extensive knowledge of product, operations, and agency distribution.
Demonstrated performance management experience and skills including setting clear goals and priorities; coaching and developing others; providing timely and consistent performance feedback
Ability to manage own work and effectively delegate and direct the work of others
Strong organizational, quantitative reasoning, critical thinking, interpersonal, time management, verbal and written communication skills.
Demonstrated ability to effectively lead self and others through change

OTHER:
Executes Business Strategy
Leads Change
Drives Results
Promotes Enterprise Culture
Attracts Top Talent
Maximizes Individual and Organizational Performance
Creates and Sustains Dynamic Workplace
Communicates Effectively and Influences Others
Applies Critical Thinking
Demonstrates Self-Awareness; Accountability

Travelers is an equal opportunity employer. We actively promote a drug-free workplace.]]> http://travelers.jobs2web.com/job/DIAMOND-BAR-Underwriting-Director,-Select-Job-CA-91765/644119/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W_RSS http://travelers.jobs2web.com/job/DIAMOND-BAR-Underwriting-Director,-Select-Job-CA-91765/644119/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W_RSS Job ID: 791245
Location: CA-Walnut Creek

Available Openings: 2

Committed. Competitive. Constructing our Future.

That's Travelers. We are one of the leading insurance companies in the United States. Our superior financial strength and consistent record of strong operating returns mean security for our customers - and opportunities for our employees. You will find Travelers to be full of energy, and a workplace in which you truly can make a difference.

SUMMARY:

The Select Underwriting Center Underwriting Director `UD- is responsible for underwriting, profitability, growth and retention of new and renewal business that is consistent with underwriting strategies within an assigned territory. Hires, develops and retains staff of Underwriting Center Account Executives with emphasis on development through guidance and mentoring

PRIMARY DUTIES:

People and Talent Management

Establish individual Account Executive territory goals in support of established territory goals and CAT strategies

Evaluate staff to identify skills and training needs; create opportunities to expand roles to match employee strengths or address weaknesses. Provide both formal and informal feedback on a regular basis.

Development of staff of Account Executives through effective coaching and mentoring via performance evaluation, creation of development plans, and conducting technical training sessions

Effectively communicate the mission and vision and of Select and their role in the process.

Underwriting Quality & Profit

Manage territorial underwriting functions to achieve profit, revenue, loss ratio, and expense targets. Implements CAT underwriting strategies and manages CAT capacity within assigned territory.

Ensures effective execution of Select-s Best Practices, including Underwriting, Workflow and Playbook.

In conjunction with the Regional Underwriting Director delegate underwriting authority to staff via letters of authority; monitor and revise as appropriate. Ensure a quality underwriting work product is produced consistent with letters of authority, underwriting strategy, standards and process.

Ensure underwriting quality through implementation of effective CURE process

Completes self assessment reviews of Account Executives in accordance with agreed upon sample standards. Provide coaching and training for underwriting staff based on results of self assessment underwriting review process.

Works with the Operations Director to ensure that all processing and service standards are met.

Agency Management

Participate in agency planning process as prescribed by the Agency Planning Best Practice.

Communicate identified agency production, training or quality issues to Sales Director(s)

Strategic Platform Management

Facilitate communication between Sales Executives and Account Executives and act as liaison between the Field and the Business Center.

Develop and maintain relationships with Business Center, as well as other internal resources (Claim, RC, Premium Audit etc.) to coordinate the services to Select Accounts customers.

Enterprise Relationship Management

Demonstrates the ability to build partnerships with other business groups and identifies and delivers agency and product solutions at the account level.

Maintains an understanding of all Travelers products, services and solutions and initiates discussions with other business units as appropriate.

EDUCATION/COURSE OF STUDY:

WORK EXPERIENCE:

Five years Commercial Underwriting experience, experience in small accounts preferable; highly regarded for level of expertise across all lines of business.

Extensive knowledge of product, operations, and agency distribution.

Demonstrated performance management experience and skills including setting clear goals and priorities; coaching and developing others; providing timely and consistent performance feedback

Ability to manage own work and effectively delegate and direct the work of others

Strong organizational, quantitative reasoning, critical thinking, interpersonal, time management, verbal and written communication skills.

Demonstrated ability to effectively lead self and others through change

OTHER:

Executes Business Strategy

Leads Change

Drives Results

Promotes Enterprise Culture

Attracts Top Talent

Maximizes Individual and Organizational Performance

Creates and Sustains Dynamic Workplace

Communicates Effectively and Influences Others

Applies Critical Thinking

Demonstrates Self-Awareness; Accountability

Travelers is an equal opportunity employer. We actively promote a drug-free workplace.]]> http://travelers.jobs2web.com/job/WALNUT-CREEK-Underwriting-Director,-Select-Job-CA-94595/642891/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W_RSS http://travelers.jobs2web.com/job/WALNUT-CREEK-Underwriting-Director,-Select-Job-CA-94595/642891/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W_RSS Job ID: 791411
Location: CA-San Francisco

Available Openings: 1

Committed. Competitive. Constructing our Future.

That's Travelers. We are one of the leading insurance companies in the United States. Our superior financial strength and consistent record of strong operating returns mean security for our customers - and opportunities for our employees. You will find Travelers to be full of energy, and a workplace in which you truly can make a difference.

SUMMARY:
Reports to Premium Audit Manager. Responsible for performing audits on Property/Casualty Commercial Lines adjustable policies in San Francisco, Oakland (bay area) and the surrounding areas to establish appropriate classifications, exposures and basis of premium. Responsible for developing earned premiums in accordance with company, industry and government rules and regulations.

PRIMARY DUTIES:
Conducts audit of selected Commercial Lines adjustable policies by reviewing the insured's business operations, including examining, verifying and recording pertinent classification-related data from financial/business records. Determine and/or develop premium basis and classification.

Conducts physical audits to optimize timeliness and productivity. Some travel will be required.

Discuss issues and problems with the insured to ensure understanding of the change in premium and to maintain good customer relations.

Ensure quality of the audit through proper risk classification and exposure basis identification. Utilize laptop computer to record audit information and transmit completed audits in a timely manner.

Provide external customers (i.e., agents and insureds) and internal customers (i.e., underwriting, policy processing, claims and accounting) with information to assist in their understanding of audit-related matters, including audit vouchers, procedures and worksheets.

Remain informed of changes and current information relative to premium auditing through discussion and correspondence with experts and industry-related literature.

Alert the Special Investigative Unit (SIU) of potential fraud situations.

EDUCATION/COURSE OF STUDY:
All incumbents are required to pass the industry APA exams within 2 years of hire, and promotion to the next level requires that the APA designation has been achieved.

WORK EXPERIENCE:
Demonstrated ability to work independently.
Strong organizational skills.
Strong communications skills.
Solid analytical skills.
Experience in the use of personal computers and software applications (e.g., MS Excel, MS Word and LOTUS Notes.)
Strong knowledge of the Property Casualty businesses and products.
Underwriting and marketing exposure.
College degree in Accounting, Business Administration, or related field, or equivalent work experience.
It is generally expected that this level auditor have 0-3 years of auditing experience.

Travelers is an equal opportunity employer. We actively promote a drug-free workplace.]]> http://travelers.jobs2web.com/job/SAN-FRANCISCO-Premium-Auditor-San-Francisco-Oakland-Job-CA-94101/635280/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W_RSS http://travelers.jobs2web.com/job/SAN-FRANCISCO-Premium-Auditor-San-Francisco-Oakland-Job-CA-94101/635280/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W_RSS Job ID: 791676
Location: CA-Walnut Creek

Available Openings: 1

Committed. Competitive. Constructing our Future.

That's Travelers. We are one of the leading insurance companies in the United States. Our superior financial strength and consistent record of strong operating returns mean security for our customers - and opportunities for our employees. You will find Travelers to be full of energy, and a workplace in which you truly can make a difference.

SUMMARY:

Reports directly to Select Regional Field Operations Director. May report directly to the Select National Operations Director or 2nd Vice-President with a matrix report to the Select Regional Vice President in the absence of a local Field Operations Director.

Note: Operations Manager may manage/supervise 7-20 Account Managers and/or Operations Processors within the regional territory with or without a Field Operations Director housed locally.

Responsible for managing day to day activities of the Account Managers and Clerical Support staff to ensure high volumes of work are processed timely, with acceptable quality, and within established service objectives. Workload must be actively managed to ensure even distribution across teams, offices and individuals during workload peaks and resource limitations.

Executes local underwriting support team strategies in collaboration with the Account Executives to standardize processing procedures, roles and responsibilities focused on freeing up the underwriter of non-underwriting technical and clerical tasks.

Provides operations leadership in implementing and monitoring strategic operational initiatives that are driven and supported by the Operations department within the field office. This includes tactical operational initiatives and processes associated with policy quoting, issuance, servicing and underwriting support to ensure work is processed timely with high quality. Implements and executes against established performance standards.

Works with Field Operations Director in representing Select Operations as the primary field liaison with other organizational units in resolving issues which have an impact on the business. Responsible for executing all operational activities and processes to support marketing, underwriting, policy services and retention of Select Account business within the office.

Works collaboratively with the Underwriting Directors/Managers to develop and implement best practices for underwriting support functions. Works with agents/brokers to resolve problems and identify areas for improved workflow and service processes. Challenges `Continuous Improvement- mindset to keep organization moving forward.

Works with Field Operations Director to develop underwriting service support structure in field offices that enhances team synergies across underwriting, marketing and operations staff. Provides Operations leadership and influence across all offices within region to ensure standardized underwriting support structure is implemented with consistency in all offices.

Works with Field Operations Director to coordinate all aspects of Service Center and Business Center communication, coordination and implementation to ensure workflows are efficient and relationship is strong with the Region office.

MAJOR RESPONSIBILITIES:

- Assists Field Operations Director in executing day to day tactical strategies to effectively build out a standardized Select Field Operations structure within the region that achieves business objectives established for the territory. In this capacity, is accountable for streamlining operational procedures, workflow best practices, training and development of Account Managers and Clerical Support staff, hiring, performance process and building team synergies between underwriting and operations.

- Implements performance standards, goals and metrics to effectively monitor field office achievement of those standards. Executes necessary plans to ensure goals are met/exceeded consistently.

- Assists in coordinating and executing technology enhancements in field offices ensuring technical training and education are in place for the Account Managers and Clerical Support staff.

- Ensures all available resources are utilized in a cost-effective manner to manage all day-to-day activities supporting the workload distribution process, productivity, technology usage and quality for assigned office locations. Responsible for supervising support staff, including providing coaching, counseling, salary administration recommendations, and all other supervisory duties.

- Identifies and acts upon training needs of the underwriting/sales support staff. Ensure delivery of technical training programs to educate staff on new systems and procedures, or in response to particular developmental needs. Work with product development organization to ensure technical training reflects changes in products/services being marketed. Ensure Operations and Underwriting bulletins, procedural changes and processing steps are communicated and implemented to the team.

COMPETENCIES:

Leadership
- Strong, professional communication and presentation skills
- Demonstrates initiative and innovation in achieving results
- Strong `people manager- and developer of technical skills
- Establishes and maintains and environment where new ideas and solutions are encouraged, evaluated and implemented as appropriate
- Strong focus on executing tactical plans
- Sets clear direction by defining goals and priorities.
- Develops a high degree of trust through demonstrated personal integrity, ethics and a commitment to doing the right thing.

Business/Technical Knowledge
- Understands the insurance business and commercial lines products, services, systems, functions and work flow.
- Understands related Commercial Lines functions (i.e. Marketing, Claim, Billing, Premium Audit, Policy Processing, etc.)
- Able to evaluate technical skills and needs of the Account Managers to ensure shortfalls are addressed.

Communication
- Strong listening skills to assess staff needs to help develop appropriate solutions.
- Interact effectively at different levels and with different audiences.
- Clearly express ideas, recommendations, etc., verbally and in writing.
- Make effective and persuasive oral (e.g., one-on-one, group and/or platform) and written presentations.

Decision Making/Problem Solving
- Potential to develop new methods or approaches to getting the work done.
- Potential to thinks strategically, Acts tactically
- Evaluates business needs and explores alternatives in a collaborative manner when appropriate.
- Results oriented.

Teamwork/Alliance Building
- Collaborative in building relationships to secure necessary resources not under his/her personal control.
- Works independently and in a team environment.
- Establishes and maintain effective work relationships.
- Works effectively with all levels.

Customer Focus
- Identify customer needs and take appropriate action to meet those needs.
- Act with a sense of urgency.
- Demonstrate a commitment to appropriate level of service.
- Knows how to work with Service Center and RSF

Interpersonal Skills
- Knows how to listen and motivate others
- Adjusts to new situations and changing priorities.
- Takes responsibility for decisions and actions.
- Use appropriate resources effectively.
- Is well organized and able to effectively handle multiple priorities.
- Anticipate issues/needs and creatively/conceptually resolve/meet those needs.

Travelers is an equal opportunity employer. We actively promote a drug-free workplace.]]> http://travelers.jobs2web.com/job/WALNUT-CREEK-Operations-Manager-Select-Accounts-Job-CA-94595/657947/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W_RSS http://travelers.jobs2web.com/job/WALNUT-CREEK-Operations-Manager-Select-Accounts-Job-CA-94595/657947/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W_RSS