http://travelers.jobs2web.com/go/CA-Claims-Jobs/13865/ View CA Claims Jobs at Travelers en-us http://travelers.jobs2web.com/images/travelers/home_logo.gif http://travelers.jobs2web.com/go/CA-Claims-Jobs/13865/ 720 Job ID: 787460
Location: CA-Rancho Cordova

Available Openings: 1

Committed. Competitive. Constructing our Future.

That's Travelers. We are one of the leading insurance companies in the United States. Our superior financial strength and consistent record of strong operating returns mean security for our customers - and opportunities for our employees. You will find Travelers to be full of energy, and a workplace in which you truly can make a difference.

Location: Rancho Cordova/Sacramento, California

SUMMARY:
In concert with Field Product Line Manager & the Claim Center Vice President, ensure claim policies, procedures, and standards are implemented and maintained to ensure high quality, cost-effective case management.

Assist Claim Center Vice President in providing direction to the Service Center.

PRIMARY DUTIES:
Management of local QM (self review) process, including execution of the strategy, distribution of reports; analysis of results; and implementation of improvement plans.

Coordinate marketing and Agency relations. Support Marketing by participating in sales and account management process. Represent the Company, ensuring favorable business relations and the acquisition and retention of profitable business.

Manage ULAE and LAE (Loss Adjustment Expense).

Develop and implement process improvement strategies that impact pay out, investigations, subrogation, structured settlement, and litigation management.

Provide direction and technical guidance to the Service Center Staff.

Develop and implement strategies and plans to address Unit Manager professional development. Make certain training needs are identified and addressed on an ongoing basis. Develop plans to ensure leadership and technical continuity for the organization.

EDUCATION/COURSE OF STUDY:
College degree or equivalent work experience.

WORK EXPERIENCE:
Highly motivated claims professional with proven track record or results.
Extensive Claim management experience.
Management of managers experience preferred.
Comprehensive knowledge and understanding of marketing, underwriting and account management processes.

Current on jurisdictional laws and regulations.

CERTIFICATES/DEGREES:
Insurance license(s) as required by state regulation.

OTHER:
Leadership
Business and Marketing Knowledge
Strategic Communication
Relationship Management
Workforce Management
Technology
Financial Trend Analysis

Travelers is an equal opportunity employer. We actively promote a drug-free workplace.]]> http://travelers.jobs2web.com/job/Auto-Property-Damage-Directory-Manager-Job/396734/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W_RSS http://travelers.jobs2web.com/job/Auto-Property-Damage-Directory-Manager-Job/396734/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W_RSS Job ID: 790943
Location: CA-San Francisco

Available Openings: 1

Committed. Competitive. Constructing our Future.

That's Travelers. We are one of the leading insurance companies in the United States. Our superior financial strength and consistent record of strong operating returns mean security for our customers - and opportunities for our employees. You will find Travelers to be full of energy, and a workplace in which you truly can make a difference.

Position Summary:
This is a highly visible role representing Discover Re in the Western Region. The individual will partner with the regional office to ensure effective marketing, planning and execution resulting in the retention, growth and profitability of the Discover Re book of business. Position becomes available immediately.

Responsibilities Include:
Identify, develop, sell and service complex casualty insurance transactions. Develop new business opportunities; manage an existing renewal book of unbundled national account business. Establish and build strong relationships with brokers, insureds and facultative reinsurers. Work collaboratively and foster teamwork among peers and others, including Underwriting, Claims, Risk Control, Actuarial, Credit and Finance, Operations and Premium Audit. Extensive travel throughout the Western Region.

Qualifications and Experience required:
Bachelors Degree or better with 7+ years of work experience within the property/casualty insurance industry; Exceptional communicator; Solid analytic, problem solving and organizational skills;

A solid foundation in underwriting national accounts business is viewed very favorably

Travelers is an equal opportunity employer. We actively promote a drug-free workplace.]]> http://travelers.jobs2web.com/job/SAN-FRANCISCO-Sr_-Marketing-Executive-Discover-Re-Western-Region-Job-CA-94101/610755/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W_RSS http://travelers.jobs2web.com/job/SAN-FRANCISCO-Sr_-Marketing-Executive-Discover-Re-Western-Region-Job-CA-94101/610755/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W_RSS Job ID: 790666
Location: CA-Rancho Cordova

Available Openings: 1

Committed. Competitive. Constructing our Future.

That's Travelers. We are one of the leading insurance companies in the United States. Our superior financial strength and consistent record of strong operating returns mean security for our customers - and opportunities for our employees. You will find Travelers to be full of energy, and a workplace in which you truly can make a difference.

Location: Rancho Cordova/Sacramento, CA

SUMMARY:
Investigate, evaluate, reserve, negotiate and resolve assigned serious and complex claims in accordance with Best Practices. Provide quality claim handling and superior customer service on assigned claims, while engaging in indemnity & expense management. Promptly manage claims by completing essential functions including contacts, investigation, damages development, evaluation, reserving, litigation management, and disposition. Provides consulting and training and serves as an expert technical resource to other claim professionals, business partners, customers, and other stakeholders as appropriate or required.

PRIMARY DUTIES:
Directly handle assigned severe and/or complex claims.
Provide quality customer service and ensure file quality timely coverage analysis and communication with insured based on application of policy information to facts or allegations of each case.
Consult with Manager on use of Claim Coverage Counsel as needed.
Directly investigate each claim through prompt and strategically-appropriate contact with appropriate parties such as policyholders, accounts, claimants, law enforcement agencies, witnesses, agents, medical providers and technical experts to determine the extent of liability, damages, and contribution potential. Interview witnesses and stakeholders, take necessary statements, as strategically appropriate. Complete outside investigation as needed per case specifics.
Actively engage in the identification, selection and direction of appropriate internal and/or external resources for specific activities required to effectively evaluate claims, such as Subro, Risk Control, nurse consultants nurse consultants, and fire or fraud investigators, and other experts.
Verify the nature and extent of injury or property damage by obtaining and reviewing appropriate records and damages documentation.
Maintain claim files and document claim file activities in accordance with established procedures Utilize evaluation documentation tools in accordance with department guidelines.
Proactively review CFAs for adherence to quality standards and trend analysis.
Utilize diary management system to ensure that all claims are handled timely. At required time intervals, evaluate liability & damages exposure.
Establish and maintain proper indemnity & expense reserves.
Provide guidance to underwriting business partners with respect to accuracy and adequacy of, and potential future changes to, loss reserves on assigned claims.
Recommend appropriate cases for discussion at roundtable.
Attend and or present at roundtables/ authority discussions for collaboration of technical expertise resulting in improved payout on indemnity and expense.
Actively and enthusiastically share experience and deep knowledge of creative resolution techniques to improve the claim results of others.
Apply the Company-s claim quality management protocols, Best Practices and metrics to all claims; document the rationale for any departure from applicable protocols and metrics.
Develop and employ creative resolution strategies.
Responsible for prompt and proper disposition of all claims within delegated authority. Negotiate disposition of claims with insureds and claimants or their legal representatives. Recognize and implement alternate means of resolution.
Manages litigated claims. Develop litigation plan with staff or panel counsel, including discovery and legal expenses, to assure effective resolution and to satisfy our customers.
Apply expert litigation management through the selection of counsel, evaluation and direction of claim and litigation strategy.
Track and control legal expenses to assure cost-effective resolution.
Effectively and efficiently manage both allocated and unallocated loss adjustment expenses.
Develop and employ innovative techniques to manage expense and outcome when independent counsel is engaged.
Attend depositions, mediations, arbitrations, pre-trials, trials and all other legal proceedings, as needed.
Update appropriate parties as needed, providing new facts as they become available, and their impact upon the liability analysis and settlement options.
Recognize cases, based on severity/complexity protocols, that should be transferred to another level of claim professional and refer on a timely basis.
Appropriately deal with information that is considered personal and confidential.
Fulfill specific service commitments made to certain accounts, as outlined in Special Account Communication (SAC) instructions, and inquires from agents and brokers.
Represent the company as a technical resource, attend legal proceedings as needed, act within established professional guidelines as well as applicable state laws
Actively provide mentoring and coaching to less experienced claim professionals to increase the technical expertise and improve bench strength.
Share accountability with business partners to achieve and sustain quality results.
Evaluate all claims for recovery potential; directly handle recovery efforts and/or engage and direct Company resources for recovery efforts.
May be responsible to research and evaluate current information regarding trends in the law; digest and communicate this information to other Company departments and divisions to assist in underwriting and management decisions.
May assist underwriting business partners in marketing and account-contact efforts.
May participate in periodic file quality reviews.

EDUCATION/COURSE OF STUDY:
College degree or equivalent business experience.

WORK EXPERIENCE:
10+ years claim handling experience with 5 - 7 years experience handling serious injury and complex liability claims preferred.
Extensive working level knowledge and skill in various business line products
Excellent negotiation and customer service skills
Advanced skills in coverage, liability and damages analysis with expert understanding of the litigation process in both state and federal courts, including relevant case and statutory law and procedure; expert litigation management skills.
Extensive claim and/or legal experience and thus the technical expertise to evaluate severe and complex claims.
Able to make independent decisions on most assigned cases without involvement of supervisor.
Openness to the ideas and expertise of others - actively solicits input and shares ideas.
Thorough understanding of commercial lines products, policy language, exclusions, ISO forms, and effective claims handling practices.
Demonstrated strong coaching, influence and persuasion skills.
Advanced written and verbal communication skills are required so as to understand, synthesize, interpret and convey, in a simplified manner, complex data and information to audiences with varying levels of expertise
Can adapt to and support cultural change
Strong technology aptitude; ability to use business technology tools to effe

CERTIFICATES/DEGREES:
State insurance adjusting license (where applicable) and ongoing satisfaction of any necessary continuing education requirements.

OTHER:
Leading the Business:
Drive Results
Leads Change
Executes Business Strategy

Leading Others:
Attract Top Talent
Maximize Individual Performance
Holds Others Accountable
Aligns Rewards
Creates and Sustains a Dynamic Workplace-promotes Enterprise culture

Leading Self-Emotional Intelligence
Demonstrates Self-Awareness-initiative and accountability
Applies Critical Thinking
Communicates Effectively & Influences Others
Exhibits Courage, Conviction & Credibility

Travelers is an equal opportunity employer. We actively promote a drug-free workplace.]]> http://travelers.jobs2web.com/job/RANCHO-CORDOVA-Major-Case-Specialist,-Liability-Job-CA-95670/613735/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W_RSS http://travelers.jobs2web.com/job/RANCHO-CORDOVA-Major-Case-Specialist,-Liability-Job-CA-95670/613735/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W_RSS Job ID: 790991
Location: CA-Walnut Creek

Available Openings: 1

Committed. Competitive. Constructing our Future.

That's Travelers. We are one of the leading insurance companies in the United States. Our superior financial strength and consistent record of strong operating returns mean security for our customers - and opportunities for our employees. You will find Travelers to be full of energy, and a workplace in which you truly can make a difference.

** Position is based in Walnut Creek, CA and no relocation or telecommuting options are available for this position **

SUMMARY:
Investigate, evaluate, reserve, negotiate and resolve assigned claims in accordance with Best Practices. Provide quality claim handling and superior customer service on assigned claims while engaging in indemnity & expense management. Promptly manage claims by completing essential functions including contact, investigation, damages development, evaluation, reserving, litigation management, and disposition. Provides consulting and training resources, and serves as a contact and technical resource to the field and our business partners.

PRIMARY DUTIES:
Directly handle assigned severe claims.
Provide quality customer service and ensure file quality timely coverage analysis and communication with insured based on application of policy information to facts or allegations of each case.
Consult with Manager on use of Claim Coverage Counsel as needed.
Directly investigate each claim through prompt and strategically-appropriate contact with appropriate parties such as policyholders, accounts, claimants, law enforcement agencies, witnesses, agents, medical providers and technical experts to determine the extent of liability, damages, and contribution potential. Interview witnesses and stakeholders, take necessary statements, as strategically appropriate. Complete outside investigation as needed per case specifics.
Actively engage in the identification, selection and direction of appropriate internal and/or external resources for specific activities required to effectively evaluate claims, such as Subro, Risk Control, nurse consultants nurse consultants, and fire or fraud investigators, and other experts.
Verify the nature and extent of injury or property damage by obtaining and reviewing appropriate records and damages documentation.
Maintain claim files and document claim file activities in accordance with established procedures Utilize evaluation documentation tools in accordance with department guidelines.
Proactively review CFAs for adherence to quality standards and trend analysis.
Utilize diary management system to ensure that all claims are handled timely. At required time intervals, evaluate liability & damages exposure.
Establish and maintain proper indemnity & expense reserves.
Recommend appropriate cases for discussion at roundtable.
Attend and/or present at roundtables/ authority discussions for collaboration of technical expertise resulting in improved payout on indemnity and expense
Actively and enthusiastically share experience and knowledge of creative resolution techniques to improve the claim results of others.
Apply the Companys claim quality management protocols, Best Practices and metrics to all claims; document the rationale for any departure from applicable protocols and metrics with or without assistance.
Develop and employ creative resolution strategies.
Responsible for prompt and proper disposition of all claims within delegated authority. Negotiate disposition of claims with insureds and claimants or their legal representatives. Recognize and implement alternate means of resolution.
Manages litigated claims. Develop litigation plan with staff or panel counsel, including discovery and legal expenses, to assure effective resolution and to satisfy customers.
Apply litigation management through the selection of counsel, evaluation and direction of claim and litigation strategy.
Track and control legal expenses to assure cost-effective resolution.
Effectively and efficiently manage both allocated and unallocated loss adjustment expenses.
Attend depositions, mediations, arbitrations, pre-trials, trials and all other legal proceedings, as needed.
Update appropriate parties as needed, providing new facts as they become available, and their impact upon the liability analysis and settlement options.
Recognize cases, based on severity/complexity protocols, that should be transferred to another level of claim professional and refer on a timely basis.
Appropriately deal with information that is considered personal and confidential.
Fulfill specific service commitments made to certain accounts, as outlined in Special Account Communication (SAC) instructions, and inquires from agents and brokers.
Represent the company as a technical resource, attend legal proceedings as needed, act within established professional guidelines as well as applicable state laws
Actively provide mentoring and coaching to less experienced claim professionals to increase the technical expertise and improve bench strength.
Share accountability with business partners to achieve and sustain quality results.
Evaluate all claims for recovery potential; directly handle recovery efforts and/or engage and direct Company resources for recovery efforts.

EDUCATION/COURSE OF STUDY:
State insurance adjusting license (where applicable) and ongoing satisfaction of any necessary continuing education requirements.

WORK EXPERIENCE:
Advanced level knowledge and skill in claim and litigation.
Basic working level knowledge and skill in various business line products
Strong negotiation and customer service skills
Skilled in coverage, liability and damages analysis and has a thorough understanding of the litigation process, relevant case and statutory law and expert litigation management skills.
Extensive claim and/or legal experience and thus the technical expertise to evaluate severe and complex claims.
Able to make independent decisions on most assigned cases without involvement of supervisor.
Openness to the ideas and expertise of others actively solicits input and shares ideas.
Thorough understanding of commercial lines products, policy language, exclusions, ISO forms, and effective claims handling practices.
Demonstrated coaching, influence and persuasion skills.
Advanced written and verbal communication skills are required so as to understand, synthesize, interpret and convey, in a simplified manner, complex data and information to audiences with varying levels of expertise.
Can adapt to and support cultural change
Strong technology aptitude; ability to use business technology tools to effectively research, track, and communicate information.

CERTIFICATES/DEGREES:
College degree or equivalent in business experience preferred

OTHER:
Leading the Business:
Drive Results
Leads Change
Executes Business Strategy

Leading Others:
Attract Top Talent
Maximize Individual Performance
Holds Others Accountable
Aligns Rewards
Creates and Sustains a Dynamic Workplace-promotes Enterprise culture

Leading Self-Emotional Intelligence
Demonstrates Self-Awareness-initiative and accountability
Applies Critical Thinking
Communicates Effectively & Influences Others
Exhibits Courage, Conviction & Credibility

Incumbents who fill this position will be subject to periodic post-hire criminal background checks while employed in this position. As a condition of acceptance for the position, selected candidates for this position will be required to electronically accept the Fair Credit Reporting Act (FCRA) Disclosure Statement and Authorization included in the online employment application. You may also be subsequently asked to accept similar FCRA authorizations periodically throughout your employment with the Company.

Travelers is an equal opportunity employer. We actively promote a drug-free workplace.]]> http://travelers.jobs2web.com/job/WALNUT-CREEK-Technical-Spec,-Liability-F-Job-CA-94595/613741/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W_RSS http://travelers.jobs2web.com/job/WALNUT-CREEK-Technical-Spec,-Liability-F-Job-CA-94595/613741/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W_RSS
That's Travelers. We are one of the leading insurance companies in the United States. Our superior financial strength and consistent record of strong operating returns mean security for our customers - and opportunities for our employees. You will find Travelers to be full of energy, and a workplace in which you truly can make a difference.

*** Thank you for your interest in this job posting. We are currently accepting resumes and inquiries for possible future positions. ***

SUMMARY:
Demonstrate proficiency in first party estimating, investigation, evaluation and negotiation at the most reasonable cost. Satisfy customer needs and ensure file quality.

PRIMARY DUTIES:
Handle 1st party Property claims of moderate complexity as assigned.
Complete field inspection of losses including accurate scope of damages, photographs, written estimates and/or computer assisted estimates.
Investigate and evaluate all relevant facts to determine coverage, damages and liability of first-party property damage claims.
Access and inspect all areas of a dwelling or structure including tight spaces such as attic, staircases, entries and crawl spaces
Lift, carry, unfold and set up ladder weighing approximately 38 pounds; climb ladder; transition to and from ladder to area requiring inspection; walk on roof.
Establish timely and accurate claim and expense reserves.
Negotiate and convey claim settlements within authority limits.
Write denial letters, Reservation of Rights and other complex correspondence.
Control damages through proper usage of cost containment tools.
Meet all quality standards and expectations per Best Practices.
Maintain an effective diary system and document claim file activities in accordance with established procedures.
Manage file inventory to ensure timely resolution of cases.
Handle files in compliance with state regulations, where applicable.
Provide excellent customer service to meet the needs of the insured, agent and all other internal and external customers.
Identify and refer claims with MCU exposure to the supervisor.
Recognize when to refer claims to Special Investigations Unit and/or Subro Unit.
Perform administrative functions such as expense accounts, time off reporting, etc. as required
Perform any other duties as required.
Occasional Catastrophe Duty, including other offices and states may be required.

EDUCATION/COURSE OF STUDY:
College degree or equivalent in business discipline.

WORK EXPERIENCE:
Previous property claim handling experience is preferred.
Knowledge of construction, estimating and estimating system (Xactimate preferred)

CERTIFICATES/DEGREES:
Valid driver's license

COMMUNICATION SKILLS:
Must display solid verbal and written communications skills.

COMPUTER SKILLS:
Hardware and software skills and abilities including computers and other similar electronic devices.

OTHER:
Excellent organizational skills with the ability to work independently.
Solid analytical skills.
Excellent negotiation skills.

Incumbents who fill this position will be subject to periodic post-hire criminal background checks while employed in this position. As a condition of acceptance for the position, selected candidates for this position will be required to electronically accept the Fair Credit Reporting Act (FCRA) Disclosure Statement and Authorization included in the online employment application. You may also be subsequently asked to accept similar FCRA authorizations periodically throughout your employment with the Company.

Travelers is an equal opportunity employer. We actively promote a drug-free workplace.

Return to Previous Page]]> http://travelers.jobs2web.com/job/DIAMOND-BAR-Experienced-Outside-Property-Claim-Professional-Job-CA-91765/613756/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W_RSS http://travelers.jobs2web.com/job/DIAMOND-BAR-Experienced-Outside-Property-Claim-Professional-Job-CA-91765/613756/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W_RSS
That's Travelers. We are one of the leading insurance companies in the United States. Our superior financial strength and consistent record of strong operating returns mean security for our customers - and opportunities for our employees. You will find Travelers to be full of energy, and a workplace in which you truly can make a difference.

*** Thank you for your interest in this job posting. We are currently accepting resumes and inquiries for possible future positions. ***

SUMMARY:
Demonstrate proficiency in first party estimating, investigation, evaluation and negotiation at the most reasonable cost. Satisfy customer needs and ensure file quality.

PRIMARY DUTIES:
Handle 1st party Property claims of moderate complexity as assigned.
Complete field inspection of losses including accurate scope of damages, photographs, written estimates and/or computer assisted estimates.
Investigate and evaluate all relevant facts to determine coverage, damages and liability of first-party property damage claims.
Access and inspect all areas of a dwelling or structure including tight spaces such as attic, staircases, entries and crawl spaces
Lift, carry, unfold and set up ladder weighing approximately 38 pounds; climb ladder; transition to and from ladder to area requiring inspection; walk on roof.
Establish timely and accurate claim and expense reserves.
Negotiate and convey claim settlements within authority limits.
Write denial letters, Reservation of Rights and other complex correspondence.
Control damages through proper usage of cost containment tools.
Meet all quality standards and expectations per Best Practices.
Maintain an effective diary system and document claim file activities in accordance with established procedures.
Manage file inventory to ensure timely resolution of cases.
Handle files in compliance with state regulations, where applicable.
Provide excellent customer service to meet the needs of the insured, agent and all other internal and external customers.
Identify and refer claims with MCU exposure to the supervisor.
Recognize when to refer claims to Special Investigations Unit and/or Subro Unit.
Perform administrative functions such as expense accounts, time off reporting, etc. as required
Perform any other duties as required.
Occasional Catastrophe Duty, including other offices and states may be required.

EDUCATION/COURSE OF STUDY:
College degree or equivalent in business discipline.

WORK EXPERIENCE:
Previous property claim handling experience is preferred.
Knowledge of construction, estimating and estimating system (Xactimate preferred)

CERTIFICATES/DEGREES:
Valid driver's license

COMMUNICATION SKILLS:
Must display solid verbal and written communications skills.

COMPUTER SKILLS:
Hardware and software skills and abilities including computers and other similar electronic devices.

OTHER:
Excellent organizational skills with the ability to work independently.
Solid analytical skills.
Excellent negotiation skills.

Incumbents who fill this position will be subject to periodic post-hire criminal background checks while employed in this position. As a condition of acceptance for the position, selected candidates for this position will be required to electronically accept the Fair Credit Reporting Act (FCRA) Disclosure Statement and Authorization included in the online employment application. You may also be subsequently asked to accept similar FCRA authorizations periodically throughout your employment with the Company.

Travelers is an equal opportunity employer. We actively promote a drug-free workplace.

Return to Previous Page]]> http://travelers.jobs2web.com/job/WALNUT-CREEK-Experienced-Outside-Property-Claim-Professional-Job-CA-94595/613757/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W_RSS http://travelers.jobs2web.com/job/WALNUT-CREEK-Experienced-Outside-Property-Claim-Professional-Job-CA-94595/613757/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W_RSS Job ID: 791289
Location: CA-San Francisco

Available Openings: 1

Committed. Competitive. Constructing our Future.

That's Travelers. We are one of the leading insurance companies in the United States. Our superior financial strength and consistent record of strong operating returns mean security for our customers - and opportunities for our employees. You will find Travelers to be full of energy, and a workplace in which you truly can make a difference.

SUMMARY:
Reports to the Managing Director of a business group. Responsible for the profitability, growth and retention of assigned book of business within an assigned territory that is consistent with overall business line objectives. In this middle level position, the incumbent is responsible for all of the functions of an Account Executive except for mentoring Account Administrators; however, he/she may require assistance from a senior level Account Executive in order to manage more difficult accounts. Generally, the incumbent is responsible for independently managing all account activities for the moderately complex to routine accounts.

PRIMARY DUTIES:
Support long and short term business strategies to effectively achieve profit and growth objectives for assigned location(s) through responsible marketing and sound underwriting.

Underwrite and price accounts in support of strategic business planning activities designed to increase the presence of the business group in the market; retain the appropriate mix of business; and achieve overall growth and profit objectives.

Respond to underwriting and marketing strategies and standards by developing a marketing plan that reflects local market competitive conditions and, at the same time, meets growth and profit goals.

Ensure that production and underwriting objecitves with respect to profitability are achieved.

Marketing and underwriting responsibilities include but are not limited to: Meeting with agency personnel to maintain and develop positive and productive relationships. In this capacity, assures that our contractual commitments are met and negotiates programs of insurance. Representing the company and our underwriting strategy in the location(s) to agent, employees and the community. Working with other business units as appropriate to support market penetration objectives and seeks out cross-sell opportunities as appropriate.

Maintain the highest level of customer service.

Assist in the delivery of excellent account administration services.

Develop and maintain effective relationships with internal resources (e.g., LP&E, Claim, Operations, etc.) to ensure delivery of all related services to clients.

Perform all functions to support profit, growth and expense management goals.

OTHER:
The incumbent has authority that is determined by his/her level of experience, the complexity of accounts and the agents assigned. The incumbent generally spends 20% to 50% in outside contact with agents and insureds.

Business Knowledge
Clearly demonstrates specific knowledge requirements as defined by business group.
Understand products, financials, objectives and service requirements of business group.
Knows how to get things done.

Marketing and Underwriting
Solid knowledge of technical underwriting.
Demonstrated marketing skills necessary to achieve established and stretch business goals.
Professionally current.
Works effectively with all levels and can easily build new relationships.
Able to recognize opportunities to penetrate a new market, take advantage of all important opportunities to increase market share and takes intelligent risks.

Customer Focus
Identifies customers' needs and takes appropriate action to meet those needs.
Acts with a sense of urgency.
Strong knowledge of competitive market conditions.

Financial
Understands business objectives and can act in a decisive manner to achieve financial results.

Teamwork
Establishes strong coalitions and networks both within and outside of the Division/Company.

Leadership
Makes sound decisions.
Develops a high degree of trust through demonstrated personal integrity, ethics and a commitment to doing the right things.

Self Management
Takes responsibility for decisions and actions.
Manages own work.
Understands the business and responds to all related issues, concerns and problems.

Travelers is an equal opportunity employer. We actively promote a drug-free workplace.]]> http://travelers.jobs2web.com/job/SAN-FRANCISCO-Account-Executive-Job-CA-94101/629351/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W_RSS http://travelers.jobs2web.com/job/SAN-FRANCISCO-Account-Executive-Job-CA-94101/629351/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W_RSS Job ID: 791355
Location: CA-Santa Ana

Available Openings: 1

Committed. Competitive. Constructing our Future.

That's Travelers. We are one of the leading insurance companies in the United States. Our superior financial strength and consistent record of strong operating returns mean security for our customers - and opportunities for our employees. You will find Travelers to be full of energy, and a workplace in which you truly can make a difference.

SUMMARY:
This position is responsible for providing high quality and cost-effective legal representation. Demonstrating superior knowledge and expertise in the litigation process and provides excellent client service as part of a legal team. Responsible for independent, aggressive case handling with a resolution management focus.

PRIMARY DUTIES / RESPONSIBILITES:
- Litigates cases to verdict, demonstrating superior use of trial skills and techniques
- Ability to independently handle a full to moderate caseload with moderate level of severity and complexity from case inception through trial/resolution
- Works under the guidance of Senior Counsel in litigating complex and high exposure files
- Conducts legal research as necessitated and supervises research projects delegated to Associate Counsel and paralegals
- Independently drafts pleadings, motions, briefs, discovery and other file documents
- Attends court events and other appointments independently
- Learns and understands claim customers expectations and key department business goals and assists them in meeting those goals
- Handles and actively seeks opportunities to become involved in special projects and on committees
- Provides recommendations and case analysis to business partners on appropriate file handling strategy
- Integrates legal support staff into case handling process
- Builds and maintains superior internal and external client relationships
- Completes all required administrative tasks including time reporting, closed cases, reports and other materials appropriate to performance of job duties
- Effectively makes use of technology and automation in the practice of law
- Adheres to all standards of excellence in file management
- Travels as required to meet business needs
- Ability to mentor and train less experienced counsel and legal support staff
- Provide advice and training to claim partners and clients

EDUCATION / COURSE OF STUDY:
Graduation from an accredited law school with a strong academic record
Successful completion of the bar and ethics examinations in the state(s) in which representation is required
Active license to practice law

WORK EXPERIENCE:
5+ years or equivalent legal experience in Construction Liability and General Liability Major Case
Insurance litigation work exposure desirable
Demonstrated track record of trial skills and techniques

COMMUNICATION SKILLS:
Articulate presentation skills using technology
Strong and persuasive legal writing skills and oral advocacy skills
Ability to clearly and succinctly articulate position

COMPUTER SKILLS:
Ability to effectively understand and utilize technology and automation resources, including, but not limited to, Microsoft Office Products, Voice Recognition Technology, and other law office management programs.

OTHER COMPETENCIES / SKILLS:
- Independent ability to analyze legal issues with minimal supervision
- Appreciation for and commitment to delivery of high quality legal work
- Works collaboratively with team members and others
- Demonstrates desire to acquire effective trial skills with increased litigation complexity
- Demonstrates superior legal acumen
- Demonstrates personal commitment to professional development
- Continued development of technical skills with a goal of handling the highest complexity/exposure MCU cases
- Personal integrity and adherence to a high degree of professionalism and ethical competency
- Strong research skills
- Strong negotiation skills
- Multi tasking tolerance and success
- Decision making and problem solving abilities
- Sense of urgency/responsiveness

responsiveness

Travelers is an equal opportunity employer. We actively promote a drug-free workplace.]]> http://travelers.jobs2web.com/job/SANTA-ANA-Construction-Liability-and-General-Liability-Major-Case-Attorney-(Orange,-California-Job-CA-92701/631924/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W_RSS http://travelers.jobs2web.com/job/SANTA-ANA-Construction-Liability-and-General-Liability-Major-Case-Attorney-(Orange,-California-Job-CA-92701/631924/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W_RSS Job ID: 791683
Location: CA-Rancho Cordova

Available Openings: 1

Committed. Competitive. Constructing our Future.

That's Travelers. We are one of the leading insurance companies in the United States. Our superior financial strength and consistent record of strong operating returns mean security for our customers - and opportunities for our employees. You will find Travelers to be full of energy, and a workplace in which you truly can make a difference.

That's Travelers. We are one of the leading insurance companies in the United States. Our superior financial strength and consistent record of strong operating returns mean security for our customers and opportunities for our employees. You will fond Travelers to be full of energy, and a workplace in which you truly can make a difference.

SUMMARY:

- Drive field offices product strategies with ultimate accountability for results.

- Participate in the development of claim management strategies specific to assigned product area by working with Home Office and Product leadership.

- Responsible for successful execution of those claim management strategies locally and for continually communicating with Home Office and Product leadership to strengthen results.

- Recognized as the local product expert by business partners and is actively engaged with them to ensure claim strategies are understood and an integral component of the business plans/objectives.

- Select, lead, mentor, performance manage and develop staff.

PRIMARY DUTIES:

Attract, Retain and Develop World Class Talent:

- Direct the selection, development, deployment and evaluation of assigned Claim team.

- Identify, develop and retain high potential/high performing employees who have the potential for or are ready to fill critical roles in the organization.

- Manage staff performance; implement strategies and plans to address staff development; identify and address training needs on an ongoing basis; provide frequent performance feedback.

- Evaluate claim behaviors, and develop and implement strategies and plans to address staff professional development including Associate Manager. Make certain training needs are identified and addressed on an ongoing basis.

- Provide enhanced technical leadership focus to strengthen the product/technical development of the staff.

Provide Compelling Claim Services

- Employ proper claim handling techniques to protect the integrity of our brand and providing consistent service quality and streamlined processes to add value for our customers.

- Drive local claim strategy/execution through effective communication and endorsing a perpetual improvement mindset.

- Identify business drivers and trends from rigorously analyzing claim data. Work directly with Home Office and Product teams to develop, understand and implement national strategies and provide input on new strategies.

- Provide guidance and direction to Associate Manager, Unit Managers and claim professionals through a continuous process of management involvement and claim file review. Evaluates claim behaviors, taking improvement actions as appropriate.

- Responsible for product quality alignment with Home Office Product strategy. Seeks information on, supports, and communicates Claims philosophies.

- Identify business drivers and trends from rigorously analyzing claim data

- Work with teams to develop, understand and implement strategies and provide input on new strategies.

Drive the Information Advantage

- Successfully leverage data, management information and technology to identify and make the most of opportunities to support business strategies and improve results.

Achieve Optimal Solutions

- Focus on resolution and process improvement, fulfilling all obligations while maximizing cost effectiveness, helping the business understand drivers, trends and product stress points and helping our partners attract and retain business.

- Develop, implement and adjust product line staffing/operating expense budget in support of claim strategies by proactively monitoring notice and volume trends in conjunction with local business market growth projections/plans.

- Serve as a member of the local Executive Management Team providing input, insight, and assistance to other Product Leads ensuring the success of the local office as a whole.

Partner for Mutual Success

- Develop and maintain effective relationships with colleagues, business partners, customers, agents, regulatory agencies and others to achieve organizational goals and create better outcomes.

- Act as Field liaison with claim partners in Staff Counsel, TIS, Risk Control, and Nurse Programs. Serve as superior role model of decision-making skills and professional image by seeking and sharing knowledge from experience, and taking responsible risks to improve individual and team performance

- Maintain productive and useful relationships with customers, business partners and organizational peers based on meaningful and timely exchange of information.

- Coordinate and support marketing by participating in sales and account management process.

- Represent the Company, ensuring strong business relations, issues and complaints resolution, and the acquisition and retention of profitable business.

EDUCATION/COURSE OF STUDY:

- College degree or equivalent work experience

WORK EXPERIENCE:

- Extensive knowledge of line of business

- Extensive Claim management experience; experience managing managers preferred.

CERTIFICATES/DEGREES:

- Insurance license(s) as required by state regulation

OTHER:

- Comprehensive knowledge and understanding of marketing, underwriting and account management processes

- Current on jurisdictional laws and regulations

Property Requirements

- 10 years claim handling experience.

- Skilled in coverage, liability and damages analysis and has thorough understanding of estimatics.

Span of control may vary based on:

- complexity

- experience of staff

- team composition

- market mix

Leading the Business:

- Drive Results

- Leads Change

- Executes Business Strategy

Leading Others:

- Attract Top Talent

- Maximize Individual Performance

- Holds Others Accountable

- Aligns Rewards

- Creates and Sustains a Dynamic Workplace

Leading Self:

- Demonstrates Self-Awareness

- Applies Critical Thinking

- Communicates Effectively & Influences Others

- Exhibits Courage, Conviction & Credibility

Travelers is an equal opportunity employer. We actively promote a drug-free workplace.]]> http://travelers.jobs2web.com/job/RANCHO-CORDOVA-Field-Product-Line-Manager-Property-Job-CA-95670/656494/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W_RSS http://travelers.jobs2web.com/job/RANCHO-CORDOVA-Field-Product-Line-Manager-Property-Job-CA-95670/656494/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W_RSS Job ID: 791639
Location: CA-Diamond Bar

Available Openings: 1

Committed. Competitive. Constructing our Future.

That's Travelers. We are one of the leading insurance companies in the United States. Our superior financial strength and consistent record of strong operating returns mean security for our customers - and opportunities for our employees. You will find Travelers to be full of energy, and a workplace in which you truly can make a difference.

SUMMARY:
Reports to Premium Audit Manager. Responsible for performing audits on Property/Casualty Commercial Lines adjustable policies in Los Angeles, CA and the surrounding area to establish appropriate classifications, exposures and basis of premium. Responsible for developing earned premiums in accordance with company, industry and government rules and regulations.

PRIMARY DUTIES:
Conducts audit of selected Commercial Lines adjustable policies by reviewing the insured's business operations, including examining, verifying and recording pertinent classification-related data from financial/business records. Determine and/or develop premium basis and classification.

Conducts physical audits to optimize timeliness and productivity. Some travel will be required.

Discuss issues and problems with the insured to ensure understanding of the change in premium and to maintain good customer relations.

Ensure quality of the audit through proper risk classification and exposure basis identification. Utilize laptop computer to record audit information and transmit completed audits in a timely manner.

Provide external customers (i.e., agents and insureds) and internal customers (i.e., underwriting, policy processing, claims and accounting) with information to assist in their understanding of audit-related matters, including audit vouchers, procedures and worksheets.

Remain informed of changes and current information relative to premium auditing through discussion and correspondence with experts and industry-related literature.

Alert the Special Investigative Unit (SIU) of potential fraud situations.

EDUCATION/COURSE OF STUDY:
All incumbents are required to pass the industry APA exams within 2 years of hire, and promotion to the next level requires that the APA designation has been achieved.

WORK EXPERIENCE:
Demonstrated ability to work independently.
Strong organizational skills.
Strong communications skills.
Solid analytical skills.
Experience in the use of personal computers and software applications (e.g., MS Excel, MS Word and LOTUS Notes.)
Strong knowledge of the Property Casualty businesses and products.
Underwriting and marketing exposure.
College degree in Accounting, Business Administration, or related field, or equivalent work experience.
It is generally expected that this level auditor have 0-3 years of auditing experience.

Travelers is an equal opportunity employer. We actively promote a drug-free workplace.]]> http://travelers.jobs2web.com/job/DIAMOND-BAR-Premium-Auditor-Los-Angeles,-CA-Job-CA-91765/653109/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W_RSS http://travelers.jobs2web.com/job/DIAMOND-BAR-Premium-Auditor-Los-Angeles,-CA-Job-CA-91765/653109/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W_RSS