http://travelers.jobs2web.com/go/Colorado-Customer-Service-Jobs/13876/ View Colorado Customer Service Jobs at Travelers en-us http://travelers.jobs2web.com/images/travelers/home_logo.gif http://travelers.jobs2web.com/go/Colorado-Customer-Service-Jobs/13876/ 720 Job ID: 788804
Location: CO-Greenwood Village

Available Openings: 1

Committed. Competitive. Constructing our Future.

That's Travelers. We are one of the leading insurance companies in the United States. Our superior financial strength and consistent record of strong operating returns mean security for our customers - and opportunities for our employees. You will find Travelers to be full of energy, and a workplace in which you truly can make a difference.

Opening for Aspen, Vale and Glenwood Springs, CO area.

SUMMARY:
Demonstrate proficiency in first party estimating, investigation, evaluation and negotiation at the most reasonable cost. Satisfy customer needs and ensure file quality.

PRIMARY DUTIES:
Handle 1st party Property claims of medium to high severity and complexity as assigned.
Complete field inspection of losses including accurate scope of damages, photographs, written estimates and/or computer assisted estimates.
Investigate and evaluate all relevant facts to determine coverage, damages and liability of first-party property damage claims.
Access and inspect all areas of a dwelling or structure including tight spaces such as attic, staircases, entries and crawl spaces
Lift, carry, unfold and set up ladder weighing approximately 38 pounds; climb ladder; transition to and from ladder to area requiring inspection; walk on roof.
Establish timely and accurate claim and expense reserves.
Negotiate and convey claim settlements within authority limits.
Write denial letters, Reservation of Rights and other complex correspondence.
Control damages through proper usage of cost containment tools.
Meet all quality standards and expectations per Best Practices.
Maintain an effective diary system and document claim file activities in accordance with established procedures.
Manage file inventory to ensure timely resolution of cases.
Handle files in compliance with state regulations, where applicable.
Provide excellent customer service to meet the needs of the insured, agent and all other internal and external customers.
Identify and refer claims with MCU exposure to the supervisor.
Recognize when to refer claims to Special Investigations Unit and/or Subro Unit.
Act as a technical resource for Claim Representatives.
Perform administrative functions such as expense accounts, time off reporting, etc. as required
Perform any other duties as required.
Occasional Catastrophe Duty, including other offices and states may be required.

EDUCATION/COURSE OF STUDY:
College degree or equivalent in business discipline.

WORK EXPERIENCE:
5+ years PL or CL Property claim handling experience.

CERTIFICATES/DEGREES:
Completion of claim handling training program.

COMPUTER SKILLS:
Hardware and software skills and abilities including computers and other similar electronic devices.

OTHER:
Knowledge of construction, estimating and estimating system (Exactimate preferred)
Must display solid verbal and written communications skills.
Excellent organizational skills with the ability to work independently.
Solid analytical skills.
Excellent negotiation skills.

Travelers is an equal opportunity employer. We actively promote a drug-free workplace.]]> http://travelers.jobs2web.com/job/Greenwood-Village-Technical-Specialist,-Property-Job-CO-80110/461337/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W_RSS http://travelers.jobs2web.com/job/Greenwood-Village-Technical-Specialist,-Property-Job-CO-80110/461337/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W_RSS Job ID: 790218
Location: CO-Greenwood Village

Available Openings: 1

Committed. Competitive. Constructing our Future.

That's Travelers. We are one of the leading insurance companies in the United States. Our superior financial strength and consistent record of strong operating returns mean security for our customers - and opportunities for our employees. You will find Travelers to be full of energy, and a workplace in which you truly can make a difference.

SUMMARY:
Must be located in North Denver Area (Fort Collins, Loveland Area) or South Wyoming (Cheyenne Area)
Demonstrate proficiency in first party estimating, investigation, evaluation and negotiation at the most reasonable cost. Satisfy customer needs and ensure file quality.

PRIMARY DUTIES:
Handle 1st party Property claims of moderate complexity as assigned.
Complete field inspection of losses including accurate scope of damages, photographs, written estimates and/or computer assisted estimates.
Investigate and evaluate all relevant facts to determine coverage, damages and liability of first-party property damage claims.
Access and inspect all areas of a dwelling or structure including tight spaces such as attic, staircases, entries and crawl spaces
Lift, carry, unfold and set up ladder weighing approximately 38 pounds; climb ladder; transition to and from ladder to area requiring inspection; walk on roof.
Establish timely and accurate claim and expense reserves.
Negotiate and convey claim settlements within authority limits.
Write denial letters, Reservation of Rights and other complex correspondence.
Control damages through proper usage of cost containment tools.
Meet all quality standards and expectations per Best Practices.
Maintain an effective diary system and document claim file activities in accordance with established procedures.
Manage file inventory to ensure timely resolution of cases.
Handle files in compliance with state regulations, where applicable.
Provide excellent customer service to meet the needs of the insured, agent and all other internal and external customers.
Identify and refer claims with MCU exposure to the supervisor.
Recognize when to refer claims to Special Investigations Unit and/or Subro Unit.
Perform administrative functions such as expense accounts, time off reporting, etc. as required
Perform any other duties as required.
Occasional Catastrophe Duty, including other offices and states may be required.

EDUCATION/COURSE OF STUDY:
College degree or equivalent in business discipline.

WORK EXPERIENCE:
Previous property claim handling experience is preferred.
Knowledge of construction, estimating and estimating system (Xactimate preferred)

CERTIFICATES/DEGREES:
Valid driver's license
WY adjuster license

COMMUNICATION SKILLS:
Must display solid verbal and written communications skills.

COMPUTER SKILLS:
Hardware and software skills and abilities including computers and other similar electronic devices.

OTHER:
Excellent organizational skills with the ability to work independently.
Solid analytical skills.
Excellent negotiation skills.

Travelers is an equal opportunity employer. We actively promote a drug-free workplace.]]> http://travelers.jobs2web.com/job/GREENWOOD-VILLAGE-Claim-Rep,-Outside-Property-Job-CO-80110/557110/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W_RSS http://travelers.jobs2web.com/job/GREENWOOD-VILLAGE-Claim-Rep,-Outside-Property-Job-CO-80110/557110/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W_RSS
That's Travelers. We are one of the leading insurance companies in the United States. Our superior financial strength and consistent record of strong operating returns mean security for our customers - and opportunities for our employees. You will find Travelers to be full of energy, and a workplace in which you truly can make a difference.

*** Thank you for your interest in this job posting. We are currently accepting resumes and inquiries for possible future positions. ***

SUMMARY:
Demonstrate proficiency in first party estimating, investigation, evaluation and negotiation at the most reasonable cost. Satisfy customer needs and ensure file quality.

PRIMARY DUTIES:
Handle 1st party Property claims of moderate complexity as assigned.
Complete field inspection of losses including accurate scope of damages, photographs, written estimates and/or computer assisted estimates.
Investigate and evaluate all relevant facts to determine coverage, damages and liability of first-party property damage claims.
Access and inspect all areas of a dwelling or structure including tight spaces such as attic, staircases, entries and crawl spaces
Lift, carry, unfold and set up ladder weighing approximately 38 pounds; climb ladder; transition to and from ladder to area requiring inspection; walk on roof.
Establish timely and accurate claim and expense reserves.
Negotiate and convey claim settlements within authority limits.
Write denial letters, Reservation of Rights and other complex correspondence.
Control damages through proper usage of cost containment tools.
Meet all quality standards and expectations per Best Practices.
Maintain an effective diary system and document claim file activities in accordance with established procedures.
Manage file inventory to ensure timely resolution of cases.
Handle files in compliance with state regulations, where applicable.
Provide excellent customer service to meet the needs of the insured, agent and all other internal and external customers.
Identify and refer claims with MCU exposure to the supervisor.
Recognize when to refer claims to Special Investigations Unit and/or Subro Unit.
Perform administrative functions such as expense accounts, time off reporting, etc. as required
Perform any other duties as required.
Occasional Catastrophe Duty, including other offices and states may be required.

EDUCATION/COURSE OF STUDY:
College degree or equivalent in business discipline.

WORK EXPERIENCE:
Previous property claim handling experience is preferred.
Knowledge of construction, estimating and estimating system (Xactimate preferred)

CERTIFICATES/DEGREES:
Valid driver's license

COMMUNICATION SKILLS:
Must display solid verbal and written communications skills.

COMPUTER SKILLS:
Hardware and software skills and abilities including computers and other similar electronic devices.

OTHER:
Excellent organizational skills with the ability to work independently.
Solid analytical skills.
Excellent negotiation skills.

Incumbents who fill this position will be subject to periodic post-hire criminal background checks while employed in this position. As a condition of acceptance for the position, selected candidates for this position will be required to electronically accept the Fair Credit Reporting Act (FCRA) Disclosure Statement and Authorization included in the online employment application. You may also be subsequently asked to accept similar FCRA authorizations periodically throughout your employment with the Company.

Travelers is an equal opportunity employer. We actively promote a drug-free workplace.

Return to Previous Page]]> http://travelers.jobs2web.com/job/COLORADO-SPRINGS-Experienced-Outside-Property-Claim-Professional-Job-CO-80840/613758/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W_RSS http://travelers.jobs2web.com/job/COLORADO-SPRINGS-Experienced-Outside-Property-Claim-Professional-Job-CO-80840/613758/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W_RSS
That's Travelers. We are one of the leading insurance companies in the United States. Our superior financial strength and consistent record of strong operating returns mean security for our customers - and opportunities for our employees. You will find Travelers to be full of energy, and a workplace in which you truly can make a difference.

*** Thank you for your interest in this job posting. We are currently accepting resumes and inquiries for possible future positions. ***

SUMMARY:
Demonstrate proficiency in first party estimating, investigation, evaluation and negotiation at the most reasonable cost. Satisfy customer needs and ensure file quality.

PRIMARY DUTIES:
Handle 1st party Property claims of moderate complexity as assigned.
Complete field inspection of losses including accurate scope of damages, photographs, written estimates and/or computer assisted estimates.
Investigate and evaluate all relevant facts to determine coverage, damages and liability of first-party property damage claims.
Access and inspect all areas of a dwelling or structure including tight spaces such as attic, staircases, entries and crawl spaces
Lift, carry, unfold and set up ladder weighing approximately 38 pounds; climb ladder; transition to and from ladder to area requiring inspection; walk on roof.
Establish timely and accurate claim and expense reserves.
Negotiate and convey claim settlements within authority limits.
Write denial letters, Reservation of Rights and other complex correspondence.
Control damages through proper usage of cost containment tools.
Meet all quality standards and expectations per Best Practices.
Maintain an effective diary system and document claim file activities in accordance with established procedures.
Manage file inventory to ensure timely resolution of cases.
Handle files in compliance with state regulations, where applicable.
Provide excellent customer service to meet the needs of the insured, agent and all other internal and external customers.
Identify and refer claims with MCU exposure to the supervisor.
Recognize when to refer claims to Special Investigations Unit and/or Subro Unit.
Perform administrative functions such as expense accounts, time off reporting, etc. as required
Perform any other duties as required.
Occasional Catastrophe Duty, including other offices and states may be required.

EDUCATION/COURSE OF STUDY:
College degree or equivalent in business discipline.

WORK EXPERIENCE:
Previous property claim handling experience is preferred.
Knowledge of construction, estimating and estimating system (Xactimate preferred)

CERTIFICATES/DEGREES:
Valid driver's license

COMMUNICATION SKILLS:
Must display solid verbal and written communications skills.

COMPUTER SKILLS:
Hardware and software skills and abilities including computers and other similar electronic devices.

OTHER:
Excellent organizational skills with the ability to work independently.
Solid analytical skills.
Excellent negotiation skills.

Incumbents who fill this position will be subject to periodic post-hire criminal background checks while employed in this position. As a condition of acceptance for the position, selected candidates for this position will be required to electronically accept the Fair Credit Reporting Act (FCRA) Disclosure Statement and Authorization included in the online employment application. You may also be subsequently asked to accept similar FCRA authorizations periodically throughout your employment with the Company.

Travelers is an equal opportunity employer. We actively promote a drug-free workplace.

Return to Previous Page]]> http://travelers.jobs2web.com/job/DENVER-Experienced-Outside-Property-Claim-Professional-Job-CO-80002/613759/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W_RSS http://travelers.jobs2web.com/job/DENVER-Experienced-Outside-Property-Claim-Professional-Job-CO-80002/613759/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W_RSS
That's Travelers. We are one of the leading insurance companies in the United States. Our superior financial strength and consistent record of strong operating returns mean security for our customers - and opportunities for our employees. You will find Travelers to be full of energy, and a workplace in which you truly can make a difference.

*** Thank you for your interest in this job posting. We are currently accepting resumes and inquiries for possible future positions. ***

SUMMARY:
Demonstrate proficiency in first party estimating, investigation, evaluation and negotiation at the most reasonable cost. Satisfy customer needs and ensure file quality.

PRIMARY DUTIES:
Handle 1st party Property claims of moderate complexity as assigned.
Complete field inspection of losses including accurate scope of damages, photographs, written estimates and/or computer assisted estimates.
Investigate and evaluate all relevant facts to determine coverage, damages and liability of first-party property damage claims.
Access and inspect all areas of a dwelling or structure including tight spaces such as attic, staircases, entries and crawl spaces
Lift, carry, unfold and set up ladder weighing approximately 38 pounds; climb ladder; transition to and from ladder to area requiring inspection; walk on roof.
Establish timely and accurate claim and expense reserves.
Negotiate and convey claim settlements within authority limits.
Write denial letters, Reservation of Rights and other complex correspondence.
Control damages through proper usage of cost containment tools.
Meet all quality standards and expectations per Best Practices.
Maintain an effective diary system and document claim file activities in accordance with established procedures.
Manage file inventory to ensure timely resolution of cases.
Handle files in compliance with state regulations, where applicable.
Provide excellent customer service to meet the needs of the insured, agent and all other internal and external customers.
Identify and refer claims with MCU exposure to the supervisor.
Recognize when to refer claims to Special Investigations Unit and/or Subro Unit.
Perform administrative functions such as expense accounts, time off reporting, etc. as required
Perform any other duties as required.
Occasional Catastrophe Duty, including other offices and states may be required.

EDUCATION/COURSE OF STUDY:
College degree or equivalent in business discipline.

WORK EXPERIENCE:
Previous property claim handling experience is preferred.
Knowledge of construction, estimating and estimating system (Xactimate preferred)

CERTIFICATES/DEGREES:
Valid driver's license

COMMUNICATION SKILLS:
Must display solid verbal and written communications skills.

COMPUTER SKILLS:
Hardware and software skills and abilities including computers and other similar electronic devices.

OTHER:
Excellent organizational skills with the ability to work independently.
Solid analytical skills.
Excellent negotiation skills.

Incumbents who fill this position will be subject to periodic post-hire criminal background checks while employed in this position. As a condition of acceptance for the position, selected candidates for this position will be required to electronically accept the Fair Credit Reporting Act (FCRA) Disclosure Statement and Authorization included in the online employment application. You may also be subsequently asked to accept similar FCRA authorizations periodically throughout your employment with the Company.

Travelers is an equal opportunity employer. We actively promote a drug-free workplace.

Return to Previous Page]]> http://travelers.jobs2web.com/job/GREENWOOD-VILLAGE-Experienced-Outside-Property-Claim-Professional-Job-CO-80110/613760/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W_RSS http://travelers.jobs2web.com/job/GREENWOOD-VILLAGE-Experienced-Outside-Property-Claim-Professional-Job-CO-80110/613760/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W_RSS Job ID: 791227
Location: CO-Greenwood Village

Available Openings: 1

Committed. Competitive. Constructing our Future.

That's Travelers. We are one of the leading insurance companies in the United States. Our superior financial strength and consistent record of strong operating returns mean security for our customers - and opportunities for our employees. You will find Travelers to be full of energy, and a workplace in which you truly can make a difference.

***Thank you for your interest in this job posting. We are currently accepting resumes and inquiries for possible future positions.***

SUMMARY:
This position is responsible for providing the highest quality and cost-effective legal representation. Demonstrates exceptional knowledge and expertise in all phases of litigation and trial, and by providing superior service to the insured client and claim partner as part of a legal team. Responsible for aggressive handling of high exposure cases and complex litigation matters.

PRIMARY DUTIES / RESPONSIBILITES:
- Actively tries cases to jury verdict demonstrating exceptional use of trial skills in litigating cases
- Independently handles complex litigation and large exposure cases from case inception through trial/resolution
- Demonstrates exceptional legal research and writing skills
- Drafts substantive pleadings, motions, briefs, discovery and other legal documents
- Proactively identifies and communicates exposure and risk in a timely manner to insured clients and claim partners
- Builds and fosters internal and external client relationships with a customer centric focus
- Takes a leadership role in working collaboratively with claim and business partners to achieve results and identify/resolve issues
- Provides leadership through mentoring other attorneys and legal support staff
- Provides internal and external training, seminars and legal updates to insured clients and claim partners
- Provides in-depth, substantive analysis and quality reporting to insured clients and claim partners in a timely manner
- Initiates special projects and identifies other opportunities to support office goals/business needs
- Fully and effectively utilize available technology and automation
- Adheres to all standards of excellence in file organization and management
- Timely completes all required administrative tasks including time reporting, case closings, and other reporting
- Travels as required to meet business needs

EDUCATION / COURSE OF STUDY:
Graduation from an accredited law school with a strong academic record
Successful completion of the bar and ethics examinations in the state(s) in which representation is required
Active license to practice law

WORK EXPERIENCE:
Minimum of 7+ years of litigation practice or equivalent legal experience
Senior Associate/Partner level of experience
Proven track record of trial skills and techniques

COMMUNICATION SKILLS:
Exceptional and articulate presentation skills
Strong and persuasive oral advocacy and writing skills
Ability to clearly and effectively articulate position

COMPUTER SKILLS:
Ability to effectively understand and utilize technology and automation resources, including, but not limited to, Microsoft Office Products, Voice Recognition Technology and other law office management programs.

OTHER COMPETENCIES / SKILLS:
Appreciation for and commitment to delivery of the highest quality legal work
Demonstrates exceptional legal acumen
Demonstrates strong technical knowledge in the practice area(s) and the ability to comprehend, assimilate and communicate complex information
Demonstrates in-depth knowledge of the law, bench, bar, local jurisdictional practices and the litigation process
Proven track record of case results favorable to outside counsel
Exhibits exceptional lawyering and trial advocacy skills
Demonstrates strong leadership through mentoring and influencing skills
Demonstrates high level of awareness and dedication to business initiatives and goals
Possesses in-depth business and company knowledge
Demonstrates personal commitment to professional development
Exhibits the highest level of professionalism and ethical conduct
Critical and strategic thinker
Sound decision-maker and problem solver
Exceptional negotiation skills
Ability to multi-task with tolerance and success
Demonstrates a sense of urgency and responsiveness in all legal tasks
Demonstrates the highest level of commitment to customer service

Travelers is an equal opportunity employer. We actively promote a drug-free workplace.]]> http://travelers.jobs2web.com/job/GREENWOOD-VILLAGE-Senior-Trial-Attorney-(Insurance-Defense-General-Liability)-Greenwood-Village,-Colora-Job-CO-80110/623840/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W_RSS http://travelers.jobs2web.com/job/GREENWOOD-VILLAGE-Senior-Trial-Attorney-(Insurance-Defense-General-Liability)-Greenwood-Village,-Colora-Job-CO-80110/623840/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W_RSS Job ID: 791505
Location: CO-Greenwood Village

Available Openings: 1

Committed. Competitive. Constructing our Future.

That's Travelers. We are one of the leading insurance companies in the United States. Our superior financial strength and consistent record of strong operating returns mean security for our customers - and opportunities for our employees. You will find Travelers to be full of energy, and a workplace in which you truly can make a difference.

SUMMARY:
Perform administrative duties for claim representatives medical case managers and supervisors. Issue claim payments amounts would be based on local discretion and product line guidelines. Obtain and document medical information at the direction of the medical case manager. Assist staff with general office procedures and problems.

PRIMARY DUTIES:
Provide administrative assistance by typing, taking dictation, handling telephone calls, setting up meetings and performing other duties, as assigned.

Maintain activity records and complete required monthly reports.

Maintain and control check issuance, as required. Pay bills, file forms, photocopy and type, as requested.

Input data and prepare reports, process computer checks, prepare for mailing and maintain appropriate records.

Update files and close files, as requested. Prepare closed files for shipping and storage.

Maintain up-to-date files, attaching correspondence as appropriate.

Process cancelled checks, credits and document activity on systems note screens, as required.

Manage a daily diary & ICMS to do list through completing requested activities.

Customer Service contact in order give, receive, or exchange information.

WORK EXPERIENCE:
Knowledge of claim support functions, including check processing and data entry, is preferred.

COMMUNICATION SKILLS:
Basic communication skills required to request and provide routine data and to respond to oral and written instructions.
Deals with information that is considered personal and confidential.

OTHER:
Manual Skills:
Large parts of daily assignments require motor coordination with finger dexterity, e.g. typing machine operations.

Analytical skills:
Problem solving generally defined, but may need to be clarified in order to proceed.
Requires collecting, compiling and organizing facts and figures in accordance with established procedures.

Customer Focus
Relationship Management
Commitment to Task
Technical

Travelers is an equal opportunity employer. We actively promote a drug-free workplace.]]> http://travelers.jobs2web.com/job/GREENWOOD-VILLAGE-Claim-Support-Spec-Job-CO-80110/645040/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W_RSS http://travelers.jobs2web.com/job/GREENWOOD-VILLAGE-Claim-Support-Spec-Job-CO-80110/645040/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W_RSS Job ID: 791507
Location: CO-Greenwood Village

Available Openings: 1

Committed. Competitive. Constructing our Future.

That's Travelers. We are one of the leading insurance companies in the United States. Our superior financial strength and consistent record of strong operating returns mean security for our customers - and opportunities for our employees. You will find Travelers to be full of energy, and a workplace in which you truly can make a difference.

SUMMARY:
Demonstrate proficiency in first party estimating, investigation, evaluation and negotiation at the most reasonable cost. Satisfy customer needs and ensure file quality.

PRIMARY DUTIES:
Handle 1st party Property claims of low to moderate severity and complexity as assigned.
Investigate and evaluate all relevant facts to determine coverage, damages and liability of first-party property damage claims.
Establish timely and accurate claim and expense reserves.
Negotiate and convey claim settlements within authority limits.
Write denial letters, Reservation of Rights and other complex correspondence.
Control damages through proper usage of cost containment tools.
Meet all quality standards and expectations per Best Practices.
Maintain an effective diary system and document claim file activities in accordance with established procedures.
Manage file inventory to ensure timely resolution of cases.
Handle files in compliance with state regulations, where applicable.
Provide excellent customer service to meet the needs of the insured, agent and all other internal and external customers.
Identify and refer claims with MCU exposure to the supervisor.
Recognize when to refer claims to Special Investigations Unit and/or Subro Unit.
Perform administrative functions such as time-off reporting, timesheets, etc. as required
Perform any other duties as required.
Occasional Catastrophe Duty, including other offices and states may be required.

EDUCATION/COURSE OF STUDY:
College degree or equivalent in business discipline.

COMMUNICATION SKILLS:
Must display solid verbal and written communications skills.

COMPUTER SKILLS:
Hardware and software skills and abilities including computers and other similar electronic devices.

OTHER:
Excellent organizational skills.
Solid analytical skills.
Excellent negotiation skills.

Travelers is an equal opportunity employer. We actively promote a drug-free workplace.]]> http://travelers.jobs2web.com/job/GREENWOOD-VILLAGE-Claim-Rep,-Inside-Property-Job-CO-80110/645042/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W_RSS http://travelers.jobs2web.com/job/GREENWOOD-VILLAGE-Claim-Rep,-Inside-Property-Job-CO-80110/645042/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W_RSS Job ID: 791508
Location: CO-Greenwood Village

Available Openings: 1

Committed. Competitive. Constructing our Future.

That's Travelers. We are one of the leading insurance companies in the United States. Our superior financial strength and consistent record of strong operating returns mean security for our customers - and opportunities for our employees. You will find Travelers to be full of energy, and a workplace in which you truly can make a difference.

SUMMARY:
Handle 1st and 3rd party Personal Insurance and Business Insurance claims. Manage claims for automobiles, a variety of heavy, specialty and mobile equipment and non-auto related property damage (i.e.: mail box, fence, and indirect damages such as down time and business interruption.) Claims will have varying degrees of complexity and severity (I.e.: coverage issues, multi-car, fatalities, liability determination, etc).

PRIMARY DUTIES:
- Handle all types of vehicles including automobiles, and a variety of heavy and mobile equipment (i.e. Cranes, tractor trailers, construction, agricultural equipment) at every severity level including other property damage i.e.: guard rails, mail boxes and any property within the vehicle.
- Handle vehicle claims with varying degrees of complexity and severity (I.e.: coverage issues, multi-car, fatalities, liability determination, etc).
- Review and analyze coverage and apply policy conditions, provisions, exclusions and endorsements, pertinent to a variety of vehicle damage claims. Recognize and apply how jurisdictional issues impact the claim (i.e.: negligence laws, financial responsibility/limits, immunity, etc.) Manage deductibles and coverage limits.
- Contact appropriate parties to obtain relevant facts necessary to determine coverage, causation/damages, nature and extent of injuries and exposure with respect to the various vehicle coverage provided.
- Investigate facts to establish negligence, determine liability, other sources of recovery and negotiate resolutions as appropriate. Manage fire, theft and other claims that require specialized investigation and utilization of internal and external experts in accordance with local laws.
- Request the appropriate inspection type based on the details of the loss to effectively and efficiently resolve the claim (i.e.: conciergeclaim, appraisal, heavy equipment, property task assignment). When a Total Loss is determined, authorize payment through the Total Loss representative.
- Conduct damage management including properly managing the repair process i.e.: mitigating storage, rental, early tow to salvage and other related expenses by working closely with appraisers, rental facilities, body shops, repair facilities and other vendors.
- Establish timely and maintain appropriate claim and expense reserves.
- Develop and continually update a plan of action including maintaining an effective diary to bring the claim to resolution in a timely manner. Manage file inventory by utilizing an effective diary system and documenting claim file activities in accordance with established procedures.
- Write denial letters, Reservation of Rights and other routine and complex correspondence to insured-s and claimants.
- Determine settlement amounts based on independent judgment, estimation of actual cash value and replacement value, appraisals, application of applicable limits and deductibles.
- Negotiate and convey claim settlements within authority limits to insureds.
- Meet all quality standards and expectations per Best Practices.
- Comply with state specific regulations.
- Provide quality customer service to meet the needs of the insured, claimant, all internal and external customers. Fulfill specific service commitments made to certain accounts, as outlined in Special Account Communication (SAC).
- Recognize and forward appropriate files to subject matter experts i.e.: SIU, engineer, staff/general counsel, heavy equipment, construction, property, CAT mgmt, fire investigator, Independent Adjuster, and accident reconstruction for their review and consult. Identify subrogation opportunities; determine appropriateness of the demand and negotiate adverse subrogation and arbitration.
- Handle litigation on appropriately assigned cases. Develop litigation plan with staff or panel counsel, and track and control legal expenses; Review conciliations and prepare submissions for arbitration hearings.
- May participate with Auto ERT during extreme weather events.-
- Effectively manage multiple competing priorities to ensure timely payment, follow-up and claim resolution.

EDUCATION/COURSE OF STUDY:
College degree or equivalent business experience

CERTIFICATES/DEGREES:
Adjusters license (where applicable)

COMMUNICATION SKILLS:
Strong verbal and written communication skills

COMPUTER SKILLS:
Hardware and software skills to utilize and leverage claim and adjusting technology

OTHER:
Medical terminology knowledge (helpful)
Customer service and empathy skills
Solid analytical and decision making skills
Math skills
Excellent negotiation skills and ability to effectively handle conflict
Strong organization and time management skills
Ability to multi-task and to adapt to a changing environment
Ability to effectively handle conflict
Attention to detail ensuring accuracy.
Strong investigative skills and creativity to achieve optimal resolution

Travelers is an equal opportunity employer. We actively promote a drug-free workplace.]]> http://travelers.jobs2web.com/job/GREENWOOD-VILLAGE-Claim-Rep,-Auto-Damage-Job-CO-80110/645043/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W_RSS http://travelers.jobs2web.com/job/GREENWOOD-VILLAGE-Claim-Rep,-Auto-Damage-Job-CO-80110/645043/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W_RSS Job ID: 791845
Location: CO-Greenwood Village

Available Openings: 1

Committed. Competitive. Constructing our Future.

That's Travelers. We are one of the leading insurance companies in the United States. Our superior financial strength and consistent record of strong operating returns mean security for our customers - and opportunities for our employees. You will find Travelers to be full of energy, and a workplace in which you truly can make a difference.

Dynamic professional sought with experience in handling moderate to high severity complex litigation and/or claims, to include Employment Practices, Directors & Officers, Lawyers Professional and Fiduciary Liability, Fidelity/Crime and Financial Institutions Bond claims. Within authority limit, thoroughly analyze, investigate, negotiate and resolve claims with moderate supervision, making appropriate recommendations to management when necessary. Provide world class customer service to insureds, agents, brokers and underwriters. Maintain accurate documentation/information in claim file and claims system as per claim handling requirements including coverage analysis, proper damage and liability evaluations, proactive resolution management and settlement rationale, current diary and proper preparation of required claim reports. Identify recovery management opportunities in the earliest stages of claim development. Within authority limit, retain, monitor, manage and approve payments to outside counsel actively utilizing litigation management plans and budgets. Maintain knowledge of coverage law, legislative and industry-related initiatives and judicial trends and provide claim updates and coverage interpretation to regional underwriters Strong and effective communication skills (written and oral), superior customer service skills, excellent time management skills, highly developed multi-tasking skills and ability to successfully function independently are required.

Travelers is an equal opportunity employer. We actively promote a drug-free workplace.]]> http://travelers.jobs2web.com/job/GREENWOOD-VILLAGE-Bond-&-Financial-Products-Claim-Executive-Counsel-Job-CO-80110/671708/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W_RSS http://travelers.jobs2web.com/job/GREENWOOD-VILLAGE-Bond-&-Financial-Products-Claim-Executive-Counsel-Job-CO-80110/671708/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W_RSS