http://travelers.jobs2web.com/go/Connecticut-Human-Resources-Jobs/13883/ View Connecticut Human Resources Jobs at Travelers en-us http://travelers.jobs2web.com/images/travelers/home_logo.gif http://travelers.jobs2web.com/go/Connecticut-Human-Resources-Jobs/13883/ 720 Job ID: 791653
Location: CT-Hartford

Available Openings: 1

Committed. Competitive. Constructing our Future.

That's Travelers. We are one of the leading insurance companies in the United States. Our superior financial strength and consistent record of strong operating returns mean security for our customers - and opportunities for our employees. You will find Travelers to be full of energy, and a workplace in which you truly can make a difference.

SUMMARY:
A thought leader and innovator with the experience and skill necessary to develop a world class talent pool across business groups for executive and senior management positions. We are looking for a true expert, enthusiast and top performing practitioner of the art and science of full life cycle recruiting. The Director will have experience developing all recruiting methodologies to measurable results, and the ability to supersede the corporate recruiting norm in the field of competitive talent acquisition. The Director will be a business partner, and consultant working closely with business clients and HR management to develop recruiting strategies to support current and future business plans. This individual will work with a high level of autonomy. Will eventually oversee the day-to-day management, planning, and development of staff within the TA group. Responsible for all personnel decisions including hiring, terminations and disciplinary actions.

PRIMARY DUTIES:
Utilize both tried-and-true as well as unconventional and innovative sourcing approaches that lead to successful results in hiring for complex and senior management level positions.

Develop and maintain a network throughout the industry to build an up-to-date pool of current and potential candidates. This includes contacts through industry groups and associations as well as direct contact with candidates.

Research and develop strategic solutions that will attract and acquire high quality candidates and build a pipeline for future needs. Develop and utilize alternative sourcing methods to attract an experienced, professional and diversified workforce. Sources would include community organizations, peers in other companies, search firms, technological resources, etc.

Pre-qualify internal candidates who apply for positions through the job posting system and serve as a resource for internal employees seeking career guidance.

Perform full-life cycle recruiting (source, pre-qualify, interview, assess, extend/negotiate offers) for executive and senior management positions. Works with business leaders to assess candidates.

Partner with senior business leaders to implement a talent acquisition strategy within the business unit.

Develop competitive intelligence (hiring practices, salary information, layoffs, etc), share that information with business partners and leverage that information to develop a pool of candidates.

Develop and sustain sound working relationships with internal clients, peers and candidates.

Develop an expert understanding of the business areas being supported.

Maintain a leadership role in major team projects.

Foster and maintain relationships with other members of the company's recruiting organization to support the accomplishment of recruiting goals and provide high quality service to clients across business units.

Recruiters are expected to comply with all legal and ethical requirements of the employment process and learn, understand and follow corporate policies related to the talent acquisition process.

QUALIFICATIONS:
B.A./B.S. in Human Resources, Psychology, Business or similar field or equivalent experience.
Minimum of seven years of recruiting experience including experience in retained search and in a corporate recruiting environment. Experience in the insurance or financial service industry is highly desirable.
Expert understanding of legal and ethical guidelines of recruitment and selection.
Solid experience recruiting at the executive level for complex and senior management positions.
Experience and understanding of applicant tracking systems and HRIS.
Experience developing new candidate sourcing avenues including cold calling, community networking and developing contacts within the industry.
Proven project management skills.
Values and embraces diversity.
Ability to drive success in a metrics focused organization.

Travelers is an equal opportunity employer. We actively promote a drug-free workplace.]]> http://travelers.jobs2web.com/job/HARTFORD-Director,-Executive-Recruiting-Talent-Acquisition-Job-CT-06101/653121/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W_RSS http://travelers.jobs2web.com/job/HARTFORD-Director,-Executive-Recruiting-Talent-Acquisition-Job-CT-06101/653121/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W_RSS Job ID: 791250
Location: CT-Hartford

Available Openings: 1

Committed. Competitive. Constructing our Future.

That's Travelers. We are one of the leading insurance companies in the United States. Our superior financial strength and consistent record of strong operating returns mean security for our customers - and opportunities for our employees. You will find Travelers to be full of energy, and a workplace in which you truly can make a difference.

SUMMARY:
As a member of the senior management team, influences leadership and drives results for all human resource efforts for assigned customers. Participates in the development and execution of business plans and strategies. Participates in the development of human resources policies and programs by partnering with H.R. consulting group and employee relations consultants. Provides organization development leadership including human resource planning efforts. Oversees the coordination of resources delivered by other H.R. specialist functions. In conjunction with the senior manager of the customer group, determines which human resource services will be purchased from CHQ or outside vendors. Directs all human resource activities within the customer group. Stays abreast of social, economic and other trends that may affect the business or direction of human resources policies and programs and partners with staff responsible for research and development. Manages and sets accountabilities for direct reports, where applicable.

PRIMARY DUTIES:
In conjunction with other members of the customer senior management team, develops and executes plans and strategies to accomplish business objectives. Assures that human resources services delivered directly or indirectly are necessary, cost effective and in support of the business plans.

Leads the human resources planning effort within the customer groups to ensure that there are adequate numbers of trained staff to accomplish business objectives and that appropriate human resource systems are in place to select, reward, train and motivate staff. Encourages progressive management and leadership characteristics and empowered staff by providing needed tools.

In conjunction with other human resources staff, participates in the development of necessary policies and practices to ensure that they are consistent with overall corporate direction and in support of customer group plans.

Provides leadership for all human resources efforts within the customer group. Consistently and critically examines the services to ensure alignment with business plan and that delivery is efficient and cost effective.

Establishes and participates in industry and other professional networks to ensure that we are aware of social, economic and other trends that may affect the business or the direction of human resources policies and programs.

In conjunction with the senior manager of the customer group, establishes what human resources services will be purchased from CHQ or outside vendors and monitors to assure delivery and quality of service.

EDUCATION/COURSE OF STUDY:
College degree in Industrial Relations, Business or other related course of study or equivalent.

WORK EXPERIENCE:
Seasoned human resource professional with a minimum of seven or more years of experience with most experience preferred in a generalist position. Previous successful management experience preferred.

OTHER:
Extensive knowledge of human resources including organization development, employee relations, litigation management and avoidance. Knowledge of compensation, benefits, training and development and staffing. Experience with Peoplesoft and other mainframe and computer systems preferred. Knowledge of property casualty insurance helpful. Travel required.

This position is located in the Hartford Field Office on Windsor St.

Travelers is an equal opportunity employer. We actively promote a drug-free workplace.]]> http://travelers.jobs2web.com/job/HARTFORD-Dir,-Human-Resources-or-Mgr,-Human-Resources-Job-CT-06101/626111/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W_RSS http://travelers.jobs2web.com/job/HARTFORD-Dir,-Human-Resources-or-Mgr,-Human-Resources-Job-CT-06101/626111/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W_RSS Job ID: 791904
Location: CT-Hartford

Available Openings: 1

Committed. Competitive. Constructing our Future.

That's Travelers. We are one of the leading insurance companies in the United States. Our superior financial strength and consistent record of strong operating returns mean security for our customers - and opportunities for our employees. You will find Travelers to be full of energy, and a workplace in which you truly can make a difference.

Summary
Develop, Manage and Implement strategic initiatives to support Workflow and Workforce management goals within the Field Operation Support (FOS) multisite Service Centers. Make recommendations to Command Center leadership in the areas of Service Center staff scheduling, deployment of resources, capacity planning and work assignments/distribution. Ensures and facilitates the best use of resources (time, people and systems) to meet the needs of the customers as defined by Service Level agreements.

Primary Duties and Responsibilities
- Develop and communicate staffing allocation and assignments to Service Center leadership.
- Identify and proactively address current and future staffing requirements in a multi-skill, multi-site operation.
- Provide training strategy recommendations based on compilation and analysis of transaction data including volumes, complexity of work and skill set of current staff.
- Work closely with other team members to effectively coordinate activities of the virtual operation based on volumes and staffing across all sites.
- Monitor and analyze daily, weekly, monthly, Service Centers demand and capacity and react accordingly to drive results.
- Gather data, establish reports and analyze trends (demand and capacity) in a timely manner to improve the efficiency and effectiveness of the Service Center.
- Recognize relationships and make recommendations to improve performance.
- Perform a wide variety of coordination/oversight tasks and change tasks quickly as demands change in order to respond to new priorities.
- Convey idea-s orally and/or in writing with a clear, concise, organized and articulate style using format that is appropriate to the target audience.
- Assist in the development of new and/or redesigned processes based on both long-term strategies and tactical priorities.
- Participate in and contribute to Service Center planning and forecasting of demand and capacity.
- Track, address and escalate pended work (including system issues) while reporting any significant developments and providing recommendations for improvements to the Service Center/Command Center leadership.

Position requirements

- Effectively partners with Service Center business leads, staff and other support areas to develop and execute on plans, strategies and results.
- Establishes workflow/workforce management priorities and makes effective decisions in support of those priorities.
- Acts in a collaborative capacity to resolves problems/issues quickly and effectively.
- Demonstrates understanding of planning, forecasting and managing demand and capacity concepts in a Service Operations environment.
- Demonstrates a desire and ability to work in a highly dynamic environment, requiring proficient organization and time management skills.

EDUCATION/COURSE OF STUDY:
College degree or equivalent business experience preferred

WORK EXPERIENCE:
Typically requires 1 - 3 years of WFM experience
Experience in managing service results in a production, transaction based service operation is preferred

COMMUNICATION SKILLS:
Exhibits excellent written and oral communication skills

COMPUTER SKILLS:
Proficient in Microsoft Excel
Strong Microsoft Word skills
Microsoft Power point skills a plus
Microsoft Access a plus

OTHER:
A general understanding of insurance preferred, Property Insurance knowledge a plus
Database Management knowledge and experience a plus
Strong decision making and organizational skills
Demonstrates a sense or urgency
Strong interpersonal skills
Ability to work in a fast paced, team environment
Critical, independent thinking
Strong analytical skills
Ability to work individually and in a team environment
Ability to complete projects as assigned

Travel required up to 20%.

Travelers is an equal opportunity employer. We actively promote a drug-free workplace.]]> http://travelers.jobs2web.com/job/HARTFORD-Workforce-Management-Analyyst-Job-CT-06101/674405/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W_RSS http://travelers.jobs2web.com/job/HARTFORD-Workforce-Management-Analyyst-Job-CT-06101/674405/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W_RSS Job ID: 791796
Location: CT-Hartford

Available Openings: 1

Committed. Competitive. Constructing our Future.

That's Travelers. We are one of the leading insurance companies in the United States. Our superior financial strength and consistent record of strong operating returns mean security for our customers - and opportunities for our employees. You will find Travelers to be full of energy, and a workplace in which you truly can make a difference.

This role reports to the Vice President of Claim Worker-s Compensation and is responsible for leading a Worker-s Compensation Product team in the design, development and implementation of national worker-s compensation Guaranteed Cost customer strategies, product innovation, operating reviews, management of legislative and regulatory issues, IT queue, management information, competitive analysis, customer service and claim support.

Key Responsibilities:

Claim Strategy:
- Develop and direct worker-s compensation claim guaranteed cost customer strategies.
- Build relationships with internal business partners to develop and direct national strategies and business plans to increase sales and productivity, reduce expenses, and improve results and customer service.
- Develop organizational design and workflow strategies

Claim Practices & Field Support:
- Monitor results on an ongoing basis and discuss product performance and improvement opportunities with business partners regularly. Develop and/or revise product strategies to meet business needs.
- Provide feedback to claim management regarding improvement needs and suggestions for claim professionals.
- Proactively stay abreast of industry and jurisdictional issues. Adjusting claim practices, marketing strategy and customer service as appropriate to anticipate, respond to, and manage trends.
- Use economic, industry and competitor trends to drive business decisions.
- Partner with field management to develop and execute a financial management and control strategy to limit financial risk associated with claim costs.
- Partner with business management to oversee the review and monitoring of financial and qualitative operating results.
- Provide process improvement consulting services for assigned business areas in order to increase productivity, reduce expenses, and improve claim results and service through efficient workflow, appropriate staffing, effective use of technology, and quality customer service.
- Oversee the investigation of new technology and the application for improving business process and increasing productivity.
- Direct systems and workflow initiatives in support of business process, service improvement, and cost effectiveness.

Business Partner Support:
- Build and maintain strong partnerships with Underwriting, Product Management, Marketing, and Actuarial to drive business results.
- Share business initiatives with all appropriate business leaders/partners: risk control, SIU, Subro, etc to ensure appropriated stake holders are informed and engaged in the success of the enterprise.
- Share accountability with business partners to achieve and sustain quality results.

Requirements:

- College degree with a minimum of 10+ years Worker-s Compensation claim, management and insurance experience.
- Accomplished leader with proven ability to effectively develop individual contributors and leaders
- Proven success in developing strong and productive business relationships
- Demonstrated remote management skills
- Advanced strategic thinker; expert level planning, delegation and execution skills
- Strong negotiation and influence abilities; can balance needs of multiple constituencies effectively.
- Some travel required
- Customer relationship management experience a plus

Other:
- Proven ability to:
- shape the organization-s vision and values, and set and translate vision into realistic business strategies and align strategic support
- communicate a compelling vision
- initiate and lead change
- promote and champion enterprise culture; value success of other business lines
- communicate effectively
- attract, develop, retain and reward talent
- hold others accountable for their commitments; drive results; encourage others to achieve a standard of excellence; coach and track results.
- inspire and guide individuals and groups; lead by example; stimulate enthusiasm
- understand formal and informal organizational climate and culture; build and sustains strong networks; utilize chain of indirect Influence to build coalitions and gain support for initiatives and proposals; work with others toward shared goals.
- lead projects and apply project management skills
- Has emotional insight; able to influence others and build `behind the scenes support for initiatives and proposals
- Proven experience leading management information and information technology initiatives from a business perspective

Travelers is an equal opportunity employer. We actively promote a drug-free workplace.]]> http://travelers.jobs2web.com/job/HARTFORD-2VP,-Claim-Prod-Dev&Strat-(Worker's-Compensation-Guaranteed-Cost-Customer-Strategies)-Job-CT-06101/668553/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W_RSS http://travelers.jobs2web.com/job/HARTFORD-2VP,-Claim-Prod-Dev&Strat-(Worker's-Compensation-Guaranteed-Cost-Customer-Strategies)-Job-CT-06101/668553/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W_RSS Job ID: 791792
Location: CT-Hartford

Available Openings: 1

Committed. Competitive. Constructing our Future.

That's Travelers. We are one of the leading insurance companies in the United States. Our superior financial strength and consistent record of strong operating returns mean security for our customers - and opportunities for our employees. You will find Travelers to be full of energy, and a workplace in which you truly can make a difference.

This role reports to the Vice President of Claim Worker-s Compensation and is responsible for leading a Worker-s Compensation Product team in the design, development and implementation of national worker-s compensation pass-through customer strategies, best practices, quality management, policies and procedures, management of legislative and regulatory issues, TPA and RMD claim services, marketing, customer service and claim support.

Key Responsibilities:

Claim Strategy:
- Develop and direct worker-s compensation claim pass-through customer strategies.
- Build relationships with internal business partners to develop and direct national strategies and business plans to increase sales and productivity, reduce expenses, and improve results and customer service.
- Develop organizational design and workflow strategies
- Lead quality assurance programs relative to Claim Worker-s Compensation product delivery, file management, reserve adequacy, systems/ technological improvements and SAC compliance.

Claim Practices & Field Support:
- Monitor results on an ongoing basis and discuss product performance and improvement opportunities with business partners regularly. Develop and/or revise product strategies to meet business needs.
- Provide feedback to claim management regarding improvement needs and suggestions for claim professionals.
- Proactively stay abreast of industry and jurisdictional issues. Adjusting claim practices, marketing strategy and customer service as appropriate to anticipate, respond to, and manage trends.
- Identify expectations for product, program and/or functional quality and develop quality management strategies to meet the business needs.
- Use economic, industry and competitor trends to drive business decisions.
- Partner with field management to develop and execute a financial management and control strategy to limit financial risk associated with claim costs.
- Provide process improvement consulting services for assigned business areas in order to increase productivity, reduce expenses, and improve claim results and service through efficient workflow, appropriate staffing, effective use of technology, and quality customer service.

Business Partner Support:
- Build and maintain strong partnerships with Underwriting, Product Management, Marketing, and Actuarial to drive business results.
- Share business initiatives with all appropriate business leaders/partners: risk control, SIU, Subro, etc to ensure appropriated stake holders are informed and engaged in the success of the enterprise.
- Share accountability with business partners to achieve and sustain quality results.

Requirements:

- College degree with a minimum of 10+ years Worker-s Compensation claim, management and insurance experience.
- Accomplished leader with proven ability to effectively develop individual contributors and leaders
- Proven success in developing strong and productive business relationships
- Demonstrated remote management skills
- Advanced strategic thinker; expert level planning, delegation and execution skills
- Strong negotiation and influence abilities; can balance needs of multiple constituencies effectively.
- Some travel required
- Customer relationship management experience a plus

Other:
Proven ability to:
- shape the organization-s vision and values, and set and translate vision into realistic business strategies and align strategic support
- communicate a compelling vision
- initiate and lead change
- promote and champion enterprise culture; value success of other business lines
- communicate effectively
- attract, develop, retain and reward talent
- hold others accountable for their commitments; drive results; encourage others to achieve a standard of excellence; coach and track results.
- inspire and guide individuals and groups; lead by example; stimulate enthusiasm
- understand formal and informal organizational climate and culture; build and sustains strong networks; utilize chain of indirect Influence to build coalitions and gain support for initiatives and proposals; work with others toward shared goals.
- lead projects and apply project management skills

- Has emotional insight; able to influence others and build `behind the scenes support for initiatives and proposals

Travelers is an equal opportunity employer. We actively promote a drug-free workplace.]]> http://travelers.jobs2web.com/job/HARTFORD-2VP,-Claim-Prod-Dev&Strat-(-Worker's-Compensation-Passthrough-Customer-Strategies)-Job-CT-06101/667932/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W_RSS http://travelers.jobs2web.com/job/HARTFORD-2VP,-Claim-Prod-Dev&Strat-(-Worker's-Compensation-Passthrough-Customer-Strategies)-Job-CT-06101/667932/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W_RSS