http://travelers.jobs2web.com/go/All-Travelers-Jobs/16604/ View All Travelers Jobs at Travelers en-us http://travelers.jobs2web.com/images/travelers/home_logo.gif http://travelers.jobs2web.com/go/All-Travelers-Jobs/16604/ 720 Job ID: 783608
Location: IN-Indianapolis

Available Openings: 1

Committed. Competitive. Constructing our Future.

That's Travelers. We are one of the leading insurance companies in the United States. Our superior financial strength and consistent record of strong operating returns mean security for our customers - and opportunities for our employees. You will find Travelers to be full of energy, and a workplace in which you truly can make a difference.

SUMMARY:
Manage all accepted lost time claims, except specified serious injuries or complex claims that cannot be resolved within approximately 7 months.

PRIMARY DUTIES:
Perform telephonic case management of Workers Compensation claims that are assigned.
Contact injured worker, employer and medical providers in a timely manner to gather relevant info to assist in the investigation and evaluation of the claim. Manage to conclusion all lost time claims with 6 months duration or less. .
Manage files with an emphasis on file quality (including timely contact and proper documentation), maximizing internal resources, and achieving a positive end result by returning injured party to work.
Aggressively pursue claim resolution opportunities.
Build strong partnership with our internal nurse resources (Medical Case Manager) in order to integrate the delivery of medical services to the injured worker.
Identify claim issues as they arise, and take appropriate steps to resolve them or refer them to the Unit Manager for reassignment.
Establish appropriate reserves to reflect claim exposure.

EDUCATION/COURSE OF STUDY:
College degree is preferred.

WORK EXPERIENCE:
Workers Compensation claim handling experience (2-5 years) including investigations skills, resolution skills, evaluation, negotiation and reserving skills

OTHER:
Complete understanding of all policy, coverage and endorsement implications, and AOE/COE issues
Technical and jurisdictional and case law knowledge.

File Management
Technical
Customer Focus/ Communication
Relationship Management
Technology

Travelers is an equal opportunity employer. We actively promote a drug-free workplace.]]> http://travelers.jobs2web.com/job/Indianapolis-Return-to-Work-Case-Manager-Job-IN-46201/209498/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W_RSS http://travelers.jobs2web.com/job/Indianapolis-Return-to-Work-Case-Manager-Job-IN-46201/209498/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W_RSS Job ID: 784485
Location: IN-Indianapolis

Available Openings: 1

Committed. Competitive. Constructing our Future.

That's Travelers. We are one of the leading insurance companies in the United States. Our superior financial strength and consistent record of strong operating returns mean security for our customers - and opportunities for our employees. You will find Travelers to be full of energy, and a workplace in which you truly can make a difference.

SUMMARY:
Investigate, evaluate, reserve, negotiate and settle assigned claims in accordance with Best Practices. Provide quality claim handling and superior customer service on assigned claims, while engaging in indemnity & expense management. Promptly manage claims by completing essential functions including contacts, investigation, damages development, evaluation, reserving, litigation management, and disposition.

PRIMARY DUTIES:
Timely coverage analysis and communication with insured based on application of policy information to facts or allegations of each case. Consult with Unit Manager on use of Claim Coverage Counsel.
Investigate each claim through prompt contact with appropriate parties such as policyholders, accounts, claimants, law enforcement agencies, witnesses, agents, medical providers and technical experts to determine the extent of liability, damages, and contribution potential. Take necessary statements.
Identify resources for specific activities required to properly investigate claims such as outside claim representatives, nurse consultants, and fire or fraud investigators and to other experts. Request through Unit Manager and coordinate the results of their efforts and findings.
Verify the nature and extent of injury or property damage by obtaining and reviewing appropriate records and damages documentation.
Keeps effective diary management system to ensure that all claims are handled timely. At required time intervals, evaluate liability & damages exposure, and establish proper indemnity & expense reserves. Utilize evaluation documentation tools in accordance with department guidelines.
Responsible for prompt and proper disposition of all claims within delegated authority. Negotiate disposition of claims with insureds and claimants or their legal representatives. Recognize and implement alternate means of resolution
May manage litigated claims. Develop litigation plan with staff or panel counsel, track and control legal expenses. Assure cost-effective resolution.
Attend depositions, mediations, arbitrations, pre-trials, trials and all other legal proceedings, as needed.
Maintain claim files, have an effective diary system, and document claim file activities in accordance with established procedures.
Update appropriate parties as needed, providing new facts as they become available, and their impact upon the liability analysis and settlement options.
Recognize cases based on severity protocols to be referred to next level claim handler or Major Case Unit and refer on a timely basis.
Appropriately deal with information that is considered personal and confidential.
Compliance with Claim Department's Best Practices.
Fulfill specific service commitments made to certain accounts, as outlined in Special Account Communication (SAC) instructions, and inquires from agents and brokers.

Handles minor or simple litigation
Manage litigation expenses and payout, important for development

EDUCATION/COURSE OF STUDY:
College degree preferred, 1-3 years general liability claims handling to include bodily injury.

CERTIFICATES/DEGREES:
State license where applicable & continuing education

OTHER:
Advanced level knowledge and skill in claims and litigation.
Basic working level knowledge and skill in various business line products.
Strong negotiation and customer service skills

File management
Technical skills
Customer focus/communication
Relationship Management
Technology

Travelers is an equal opportunity employer. We actively promote a drug-free workplace.]]> http://travelers.jobs2web.com/job/Indianapolis-Claim-Rep,-Liability-Job-IN-46201/218973/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W_RSS http://travelers.jobs2web.com/job/Indianapolis-Claim-Rep,-Liability-Job-IN-46201/218973/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W_RSS Job ID: 787438
Location: MN-St. Paul

Available Openings: 1

Committed. Competitive. Constructing our Future.

That's Travelers. We are one of the leading insurance companies in the United States. Our superior financial strength and consistent record of strong operating returns mean security for our customers - and opportunities for our employees. You will find Travelers to be full of energy, and a workplace in which you truly can make a difference.

SUMMARY:
Provides technical and quantitative support for predictive modeling group.
Brings business and insurance knowledge to mathematical problems.
Assists in statistical data mining and other actuarial research by applying advanced statistical concepts with guidance from senior predictive modeling staff.
Uses computer technology, computer modeling, spreadsheet applications, software tools and programming languages.
Models and analyzes statistical data and develops reports, spreadsheets and databases.
Designs, writes and tests computer programs in model building.

PRIMARY DUTIES:
Conduct research and predictive modeling.
Interpret data and identify correlations using both univariate and multivariate analysis.
Prepare responses to inquiries from business areas.
Investigate and assist in data analysis.
Assist in summarizing results.
Perform entry level programming in SAS, Excel, Access or company software to perform modeling activities.

WORK EXPERIENCE:
Either 1 to 3 years insurance experience or advanced statistical (or related) degree
Basic understanding of database principles
Basic experience in quantitative analysis
Basic time management skills

CERTIFICATES/DEGREES:
College degree in statistics, mathematics, economics, finance, actuarial science or equivalent

COMMUNICATION SKILLS:
Effective communication skills

COMPUTER SKILLS:
Solid understanding of computers, Excel spreadsheets, Word and database software
Basic understanding of programming (any language) as well as aptitude and desire to learn SAS

Travelers is an equal opportunity employer. We actively promote a drug-free workplace.]]> http://travelers.jobs2web.com/job/St_-Paul-Consultant,-Research&Modeling-Job-MN/396094/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W_RSS http://travelers.jobs2web.com/job/St_-Paul-Consultant,-Research&Modeling-Job-MN/396094/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W_RSS Job ID: 787460
Location: CA-Rancho Cordova

Available Openings: 1

Committed. Competitive. Constructing our Future.

That's Travelers. We are one of the leading insurance companies in the United States. Our superior financial strength and consistent record of strong operating returns mean security for our customers - and opportunities for our employees. You will find Travelers to be full of energy, and a workplace in which you truly can make a difference.

Location: Rancho Cordova/Sacramento, California

SUMMARY:
In concert with Field Product Line Manager & the Claim Center Vice President, ensure claim policies, procedures, and standards are implemented and maintained to ensure high quality, cost-effective case management.

Assist Claim Center Vice President in providing direction to the Service Center.

PRIMARY DUTIES:
Management of local QM (self review) process, including execution of the strategy, distribution of reports; analysis of results; and implementation of improvement plans.

Coordinate marketing and Agency relations. Support Marketing by participating in sales and account management process. Represent the Company, ensuring favorable business relations and the acquisition and retention of profitable business.

Manage ULAE and LAE (Loss Adjustment Expense).

Develop and implement process improvement strategies that impact pay out, investigations, subrogation, structured settlement, and litigation management.

Provide direction and technical guidance to the Service Center Staff.

Develop and implement strategies and plans to address Unit Manager professional development. Make certain training needs are identified and addressed on an ongoing basis. Develop plans to ensure leadership and technical continuity for the organization.

EDUCATION/COURSE OF STUDY:
College degree or equivalent work experience.

WORK EXPERIENCE:
Highly motivated claims professional with proven track record or results.
Extensive Claim management experience.
Management of managers experience preferred.
Comprehensive knowledge and understanding of marketing, underwriting and account management processes.

Current on jurisdictional laws and regulations.

CERTIFICATES/DEGREES:
Insurance license(s) as required by state regulation.

OTHER:
Leadership
Business and Marketing Knowledge
Strategic Communication
Relationship Management
Workforce Management
Technology
Financial Trend Analysis

Travelers is an equal opportunity employer. We actively promote a drug-free workplace.]]> http://travelers.jobs2web.com/job/Auto-Property-Damage-Directory-Manager-Job/396734/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W_RSS http://travelers.jobs2web.com/job/Auto-Property-Damage-Directory-Manager-Job/396734/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W_RSS Job ID: 787760
Location: CT-Hartford

Available Openings: 1

Committed. Competitive. Constructing our Future.

That's Travelers. We are one of the leading insurance companies in the United States. Our superior financial strength and consistent record of strong operating returns mean security for our customers - and opportunities for our employees. You will find Travelers to be full of energy, and a workplace in which you truly can make a difference.

JOB DESCRIPTION:

Join Travelers Claim Analytics team to help unlock the value of the significant investments this leading Property Casualty Insurance provider has made in the Claim organization. The team needs individuals with the ability and drive to understand changes in the Claim process and the creativity to turn that understanding into an analytic solution. This solution will enable the individuals on the team to communicate that analysis and conclusion deep within the organization on both a macro and micro level. Not only is the opportunity positioned to provide access into the organization from a critical juncture of business and operations, but it also offers opportunity for advancement and expanded learning across multiple functions and disciplines.

Primary Responsibilities
- Analysis of Claim information to provide insight to the business. This includes interpreting data and identifying correlations using both univariate and multivariate analysis.
- Communication of insight with appropriate context to broad array of customers and stakeholders. This can include Claim professionals from front line handlers through the senior leadership team and business partners from Product and Pricing Analysts to Finance team members at a variety of levels. Interaction across the organization includes Claim, Product, Pricing, Actuarial, IT, Finance, Underwriting, Home Office, and Field Offices.
- This role would be looked upon to help teach fellow team members statistical techniques and SAS and offer recommendations to improve analyses.
- Determine value of cutting edge Claim processes to help drive the next level of organizational improvements. The claim organization is continuing to pilot new ideas and determine which ones will bring Travelers to the next level of customer satisfaction and experience, while also delivering optimal claim results.
- Consult with business partners on issues requiring analysis of Claim processes and impact on results. This will include interaction ranging from training sessions to discussion facilitation to peer review to joint analysis to partnership on large research projects.
- Increase the Information Advantage of Travelers by fully leveraging existing Management Information products and helping to develop new ways to look at and interpret the vast array of information as it becomes more accessible through new tools. By identifying new techniques to view, compare, and benchmark information, new opportunities can be identified and prioritized to continue to improve the competitive advantage Travelers Claim organization exhibits in the marketplace.

Required Competencies and Experience

- 3+ years analytical experience with statistical (or related) degree; Property Casualty Insurance experience preferred
- Solid understanding of database principles
- Strong time management skills (works well with somewhat limited guidance)
- 2+ years of working experience with SAS required
- Strong Excel and Microsoft Access skills required
- Basic understanding of predictive modeling statistical methods
- Clear, logical, and effective verbal and written communication skills
- Creative thinking for both analysis and communication of problems and conclusions
- Ability to work in and build strong cross functional teams

Travelers is an equal opportunity employer. We actively promote a drug-free workplace.]]> http://travelers.jobs2web.com/job/Hartford-Claim-Analytics-Sr_-Consultant-Job-CT-06101/412327/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W_RSS http://travelers.jobs2web.com/job/Hartford-Claim-Analytics-Sr_-Consultant-Job-CT-06101/412327/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W_RSS Job ID: 787954
Location: NY-Buffalo

Available Openings: 1

Committed. Competitive. Constructing our Future.

That's Travelers. We are one of the leading insurance companies in the United States. Our superior financial strength and consistent record of strong operating returns mean security for our customers - and opportunities for our employees. You will find Travelers to be full of energy, and a workplace in which you truly can make a difference.

***This job requisition is used for continuous recruitment and may not reflect an open position at this time.

Summary

Determines payment owed on largest, most complex First Party Medical medical bills.
Provides Service Center staff with expert technical support for issues related to fee schedules, state rules, clinical and billing edits, and contract rules.

Primary Duties & Responsibilities

The First Party Medical Bill Management system electronically routes exceptional bills to MRT work queue. Bills are exceptional due to risk, large dollar amounts, and bill complexity.
Process First Party Medical bills routed by system:
Review High Level Evaluation and Management (E&M) Bills to determine if coded appropriately.

Apply rules to exception bills that the computer system can not determine.
Review bills that the system has identified as potential billing duplicates.
Review and reprise large hospital itemized bills.
Apply payment policy rules to medical supplies and medicine.
Review the reports on complex surgery and determine the appropriate amount owed.

Education/Work Experience

4 year college degree preferred
Knowledge of AMA, CPT, HCPC and medical terminology

Maintain Coding Certification and membership in either American Academy of Professional Coders (AAPC) or American Health Information Management Association (AHIMA).

Other

Cognitive and computational skill.
Ability to process high volumes accurately

Travelers is an equal opportunity employer. We actively promote a drug-free workplace.]]> http://travelers.jobs2web.com/job/Buffalo-Medical-Bill-Analyst-Job-NY-14201/418829/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W_RSS http://travelers.jobs2web.com/job/Buffalo-Medical-Bill-Analyst-Job-NY-14201/418829/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W_RSS Job ID: 788299
Location: CT-Hartford

Available Openings: 1

At Travelers, we-re committed to bringing our customers innovative insurance solutions that are in-synch with their ever-changing lives. We are constantly thinking ahead to determine how we can better meet the needs of our customers. That-s where you come in. As part of our Research & Modeling team, your work will help us shape tomorrow-s insurance industry.

We-re looking for talented individuals who have experience in managing research and modeling and want to work in a high-performance, cutting-edge environment. Our superior financial strength and consistent record of strong operating returns mean security for our customers and opportunities for our employees. Travelers is full of energy with unlimited rewards if you are driven and passionate about what you do.

The 2VP, Research is responsible for leading a team of technical professionals engaged in research, data mining and predictive modeling efforts. Through the work of this team, Travelers is able to identify profitable and unprofitable segments of the business for pricing, underwriting and marketing action. This position is also responsible for directing and managing the research team as they conduct exploratory research in concepts relatively new to the insurance industry, including lifecycle underwriting and lifetime value of a customer household. In this capacity, the 2VP, Research supports the achievement of profit, expense and business objectives of the business line.

PRIMARY DUTIES:

- Provide technical leadership to the team. Translate high-level business needs into appropriate analysis to deliver actionable results on a tight time frame.
- Build and manage a strong analytics team. In this capacity, define positions, interview and select team members, establish performance metrics, challenge, mentor and coach staff.
- Identify potential research areas and evaluate their usefulness.
- Secure sponsorship/support for high potential pay-off projects.
- Write detailed research reports for senior management review/action.
- Manage multiple projects and all phases of a project
- Assist in implementation of results of analysis. Assistance to include working with internal support staff (e.g., technology staff, business centers, product management unit, finance, etc.) to ensure results are available to the end user.
- Manage vendors [contracts, projects and performance]
- Carry out administrative responsibilities including budgeting and expense management

EDUCATION/COURSE OF STUDY:

- Data Mining/predictive modeling experience
- Advanced degree (Ph. D., MA, and/or MS) in Mathematics/Statistics//Physics/Actuarial/Engineering

WORK EXPERIENCE:

- Clearly demonstrates specific knowledge requirements related to research and analysis.
- Is action-oriented in approach to solving business problems.
- Demonstrate a high degree of trust through demonstrated personal integrity, ethics and a commitment to doing the right thing.
- Ability to proactively recognize opportunities to achieve the best results.
- Solid strength in research leadership skills. Ability to look at things in new and innovative ways to benefit the business and positively impact profitability and sales results.
- Ability to communicate, present ideas and give direction related to this function in a clear and effective manner.
- Able to create a positive working environment within unit. Seek out opportunities that further develop self and/or staff members with critical knowledge and skills. Set clear standards of performance, track, evaluate and effectively communicate feedback to others.
- Commitment to excellence in research.
- Ability to work independently.
- Tenacity - ability to persist in an environment resistant to

Travelers is an equal opportunity employer. We actively promote a drug-free workplace.]]> http://travelers.jobs2web.com/job/Hartford-2VP,-Research-&-Modeling-Job-CT-06101/434540/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W_RSS http://travelers.jobs2web.com/job/Hartford-2VP,-Research-&-Modeling-Job-CT-06101/434540/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W_RSS Job ID: 788427
Date Closed: 06/11/2009
Location: VA-Chantilly

Available Openings: 4

Committed. Competitive. Constructing our Future.

That's Travelers. We are one of the leading insurance companies in the United States. Our superior financial strength and consistent record of strong operating returns mean security for our customers - and opportunities for our employees. You will find Travelers to be full of energy, and a workplace in which you truly can make a difference.

SUMMARY:
Complete formal training program for consideration of advancement to claim representative position.
Investigate, evaluate, negotiate and resolve claims on losses of lesser value and complexity.
Differences in settlement authority would be based on local discretion and product line guidelines.
Provide outstanding customer service.

PRIMARY DUTIES:
Participate in on-going training sessions for specific line of business.
Provide voice-to-voice contact within 24 hours of first report.
Obtain facts from insurers, injured workers, claimants, agents, witnesses, attorneys and/or underwriters.
Determine coverage/compensibility, facts of loss and degree of liability/exposure. Maintain contact throughout the life of the file, as needed.
Work closely with Team Leader, Unit Manager or mentor to promptly resolve claim issues.
Refer claims as appropriate, based on exposure and established guidelines.
Maintain quality claim files in accordance with appropriate best practices, recognize and implement alternate means of resolution.
Customer service-contact in order to give, receives, or exchanges information.

EDUCATION/COURSE OF STUDY:
College degree or equivalent business experience preferred.

COMPUTER SKILLS:
Solid keyboard and PC skills, with experience in Word and Excel.

OTHER:
Bilingual speaking strongly preferred
A general understanding of insurance.
Construction or restoration expereince preferred.
Claim handling experience in homeowner property or other lines of business preferred.
Solid interpersonal and customer service skills.
Team focus, results oriented.

File Management
Technical
Customer Focus/ Communication
Relationship Management
Technology

Travelers is an equal opportunity employer. We actively promote a drug-free workplace.]]> http://travelers.jobs2web.com/job/Chantilly-Outside-Property-Claim-Rep-Trainee-Job-VA-20151/445503/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W_RSS http://travelers.jobs2web.com/job/Chantilly-Outside-Property-Claim-Rep-Trainee-Job-VA-20151/445503/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W_RSS Job ID: 788495
Location: NE-Omaha

Available Openings: 1

Committed. Competitive. Constructing our Future.

That's Travelers. We are one of the leading insurance companies in the United States. Our superior financial strength and consistent record of strong operating returns mean security for our customers - and opportunities for our employees. You will find Travelers to be full of energy, and a workplace in which you truly can make a difference.

SUMMARY:
Report to Risk Control Boiler & Machinery Field Manager. Deliver quality and timely risk control service to internal and external customers in the assigned territory. Work closely with Boiler and Machinery underwriting and claim groups, in support of making informed decisions to maximize profit and growth. Performs jurisdictional inspections on all accounts, loss control surveys on less complex accounts and claims investigations as assigned. Participate in training opportunities to enhance/develop risk control and product/service knowledge. Support by manager in the identification and evaluation of risks and in the development of Risk Control recommendations.

PRIMARY DUTIES:
At the direction of the Manager, perform loss control surveys, identify key objects, evaluate exposures and controls, develop meaningful loss estimates, and communicate findings to business partners. Apply critical thinking to determine adequacy of control, likelihood of loss, magnitude of loss, and overall insurability.

At the direction of the Manager investigate claims as requested by the claim department. Evaluate elements of the accident, extent of damage, damage verification, invoice review, and cause of loss. Identify external factors that may have contributed to the loss, and opportunities for subrogation. Effectively document, communicate, and report findings.

Conduct boiler and pressure inspections in accordance with jurisdictional rules by performing thorough examinations, identifying hazardous conditions, applying appropriate codes and standards, recommending corrective action, and submitting required reports. Explain to customer how these recommendations impact their business, and appropriate courses of action.

Build and maintain productive relationships with underwriting and service teams assigned to support the business, with the broker/agent community, with claim, and with clients.

Manage workload within an assigned territory by utilizing all available resources. Take ownership of the territory and effectively prioritize, plan, and schedule work. Utilize technology resources for maximum efficiency. Respond to customer requests in a timely and professional manner.

EDUCATION/COURSE OF STUDY:
National Board Certification, or combined education and experience in the operation, inspection, or repair of boilers/pressure vessels as required to sit for the National Board examination within six months of employment.

OTHER:
Perform all tasks in strict accordance with The Travelers Boiler & Machinery Safety Program.

Note: In performing the duties required of the position, incumbent may be exposed to:
-Extreme temperatures and humidity
-Soot, dust, dirt and/or sludge
-High noise levels
-Asbestos and/or other toxic elements
-May be required to be around moving, hot, cold, pressurized and/or
-Electrically energized equipment

In performing the functions of the position, the incumbent may be required to:
-Climb, balance, maneuver, at high levels and in dark places
-Walk on uneven surfaces
-Climb through tight openings
-Work in confined spaces

MAJOR COMPETENCIES:

Problem Solving
Develops new methods or approaches to getting the work done
Evaluates information and makes the right choice (decision)
Is resourceful in gaining information/resources to solve business problems

Technical Skills
Demonstrates specific engineering/technical skills necessary to achieve established and stretch business goals

Customer Focus
Identifies customer needs and takes appropriate action to meet those needs
Acts with a sense of urgency
Demonstrates a commitment to delivering an appropriate level of customer service

Interpersonal Skills
Results driven and takes responsibility for own decisions and actions
Manages own work and seeks help as necessary
Works independently and in a team environment
Establishes and maintains effective work relationships

Communication
Clearly expresses ideas
Listens to and understands what others are saying
Shares information and maintains confidentiality

.

Travelers is an equal opportunity employer. We actively promote a drug-free workplace.]]> http://travelers.jobs2web.com/job/Omaha-Boiler-&-Machinery-Risk-Control-Consultant-Job-NE-68046/448592/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W_RSS http://travelers.jobs2web.com/job/Omaha-Boiler-&-Machinery-Risk-Control-Consultant-Job-NE-68046/448592/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W_RSS Job ID: 788804
Location: CO-Greenwood Village

Available Openings: 1

Committed. Competitive. Constructing our Future.

That's Travelers. We are one of the leading insurance companies in the United States. Our superior financial strength and consistent record of strong operating returns mean security for our customers - and opportunities for our employees. You will find Travelers to be full of energy, and a workplace in which you truly can make a difference.

Opening for Aspen, Vale and Glenwood Springs, CO area.

SUMMARY:
Demonstrate proficiency in first party estimating, investigation, evaluation and negotiation at the most reasonable cost. Satisfy customer needs and ensure file quality.

PRIMARY DUTIES:
Handle 1st party Property claims of medium to high severity and complexity as assigned.
Complete field inspection of losses including accurate scope of damages, photographs, written estimates and/or computer assisted estimates.
Investigate and evaluate all relevant facts to determine coverage, damages and liability of first-party property damage claims.
Access and inspect all areas of a dwelling or structure including tight spaces such as attic, staircases, entries and crawl spaces
Lift, carry, unfold and set up ladder weighing approximately 38 pounds; climb ladder; transition to and from ladder to area requiring inspection; walk on roof.
Establish timely and accurate claim and expense reserves.
Negotiate and convey claim settlements within authority limits.
Write denial letters, Reservation of Rights and other complex correspondence.
Control damages through proper usage of cost containment tools.
Meet all quality standards and expectations per Best Practices.
Maintain an effective diary system and document claim file activities in accordance with established procedures.
Manage file inventory to ensure timely resolution of cases.
Handle files in compliance with state regulations, where applicable.
Provide excellent customer service to meet the needs of the insured, agent and all other internal and external customers.
Identify and refer claims with MCU exposure to the supervisor.
Recognize when to refer claims to Special Investigations Unit and/or Subro Unit.
Act as a technical resource for Claim Representatives.
Perform administrative functions such as expense accounts, time off reporting, etc. as required
Perform any other duties as required.
Occasional Catastrophe Duty, including other offices and states may be required.

EDUCATION/COURSE OF STUDY:
College degree or equivalent in business discipline.

WORK EXPERIENCE:
5+ years PL or CL Property claim handling experience.

CERTIFICATES/DEGREES:
Completion of claim handling training program.

COMPUTER SKILLS:
Hardware and software skills and abilities including computers and other similar electronic devices.

OTHER:
Knowledge of construction, estimating and estimating system (Exactimate preferred)
Must display solid verbal and written communications skills.
Excellent organizational skills with the ability to work independently.
Solid analytical skills.
Excellent negotiation skills.

Travelers is an equal opportunity employer. We actively promote a drug-free workplace.]]> http://travelers.jobs2web.com/job/Greenwood-Village-Technical-Specialist,-Property-Job-CO-80110/461337/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W_RSS http://travelers.jobs2web.com/job/Greenwood-Village-Technical-Specialist,-Property-Job-CO-80110/461337/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W_RSS