http://travelers.jobs2web.com/go/Blue-Bell-PA-Claims-Jobs/33354/ View Blue Bell PA Claims Jobs at Travelers Tue, 24 Nov 2009 23:11:13 GMT en-us http://travelers.jobs2web.com/images/travelers/home_logo.gif http://travelers.jobs2web.com/go/Blue-Bell-PA-Claims-Jobs/33354/ 720
That's Travelers. We are one of the leading insurance companies in the United States. Our superior financial strength and consistent record of strong operating returns mean security for our customers - and opportunities for our employees. You will find Travelers to be full of energy, and a workplace in which you truly can make a difference.

*** Thank you for your interest in this job posting. We are currently accepting resumes and inquiries for possible future positions. ***

SUMMARY:
Demonstrate proficiency in first party estimating, investigation, evaluation and negotiation at the most reasonable cost. Satisfy customer needs and ensure file quality.

PRIMARY DUTIES:
Handle 1st party Property claims of moderate complexity as assigned.
Complete field inspection of losses including accurate scope of damages, photographs, written estimates and/or computer assisted estimates.
Investigate and evaluate all relevant facts to determine coverage, damages and liability of first-party property damage claims.
Access and inspect all areas of a dwelling or structure including tight spaces such as attic, staircases, entries and crawl spaces
Lift, carry, unfold and set up ladder weighing approximately 38 pounds; climb ladder; transition to and from ladder to area requiring inspection; walk on roof.
Establish timely and accurate claim and expense reserves.
Negotiate and convey claim settlements within authority limits.
Write denial letters, Reservation of Rights and other complex correspondence.
Control damages through proper usage of cost containment tools.
Meet all quality standards and expectations per Best Practices.
Maintain an effective diary system and document claim file activities in accordance with established procedures.
Manage file inventory to ensure timely resolution of cases.
Handle files in compliance with state regulations, where applicable.
Provide excellent customer service to meet the needs of the insured, agent and all other internal and external customers.
Identify and refer claims with MCU exposure to the supervisor.
Recognize when to refer claims to Special Investigations Unit and/or Subro Unit.
Perform administrative functions such as expense accounts, time off reporting, etc. as required
Perform any other duties as required.
Occasional Catastrophe Duty, including other offices and states may be required.

EDUCATION/COURSE OF STUDY:
College degree or equivalent in business discipline.

WORK EXPERIENCE:
Previous property claim handling experience is preferred.
Knowledge of construction, estimating and estimating system (Xactimate preferred)

CERTIFICATES/DEGREES:
Valid driver's license

COMMUNICATION SKILLS:
Must display solid verbal and written communications skills.

COMPUTER SKILLS:
Hardware and software skills and abilities including computers and other similar electronic devices.

OTHER:
Excellent organizational skills with the ability to work independently.
Solid analytical skills.
Excellent negotiation skills.

Incumbents who fill this position will be subject to periodic post-hire criminal background checks while employed in this position. As a condition of acceptance for the position, selected candidates for this position will be required to electronically accept the Fair Credit Reporting Act (FCRA) Disclosure Statement and Authorization included in the online employment application. You may also be subsequently asked to accept similar FCRA authorizations periodically throughout your employment with the Company.

Travelers is an equal opportunity employer. We actively promote a drug-free workplace.

Return to Previous Page]]> http://travelers.jobs2web.com/job/EXTON-Experienced-Outside-Property-Claim-Professional-Job-PA-19341/613794/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W_RSS http://travelers.jobs2web.com/job/EXTON-Experienced-Outside-Property-Claim-Professional-Job-PA-19341/613794/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W_RSS Job ID: 791284
Location: PA-Blue Bell

Available Openings: 1

Committed. Competitive. Constructing our Future.

That's Travelers. We are one of the leading insurance companies in the United States. Our superior financial strength and consistent record of strong operating returns mean security for our customers - and opportunities for our employees. You will find Travelers to be full of energy, and a workplace in which you truly can make a difference.

SUMMARY:
Reports to the Managing Director of a business group. Responsible for the profitability, growth and retention of assigned book of business within an assigned territory that is consistent with overall business line objectives. In this middle level position, the incumbent is responsible for all of the functions of an Account Executive except for mentoring Account Administrators; however, he/she may require assistance from a senior level Account Executive in order to manage more difficult accounts. Generally, the incumbent is responsible for independently managing all account activities for the moderately complex to routine accounts.

PRIMARY DUTIES:
Support long and short term business strategies to effectively achieve profit and growth objectives for assigned location(s) through responsible marketing and sound underwriting.

Underwrite and price accounts in support of strategic business planning activities designed to increase the presence of the business group in the market; retain the appropriate mix of business; and achieve overall growth and profit objectives.

Respond to underwriting and marketing strategies and standards by developing a marketing plan that reflects local market competitive conditions and, at the same time, meets growth and profit goals.

Ensure that production and underwriting objecitves with respect to profitability are achieved.

Marketing and underwriting responsibilities include but are not limited to: Meeting with agency personnel to maintain and develop positive and productive relationships. In this capacity, assures that our contractual commitments are met and negotiates programs of insurance. Representing the company and our underwriting strategy in the location(s) to agent, employees and the community. Working with other business units as appropriate to support market penetration objectives and seeks out cross-sell opportunities as appropriate.

Maintain the highest level of customer service.

Assist in the delivery of excellent account administration services.

Develop and maintain effective relationships with internal resources (e.g., LP&E, Claim, Operations, etc.) to ensure delivery of all related services to clients.

Perform all functions to support profit, growth and expense management goals.

OTHER:
The incumbent has authority that is determined by his/her level of experience, the complexity of accounts and the agents assigned. The incumbent generally spends 20% to 50% in outside contact with agents and insureds.

Business Knowledge
Clearly demonstrates specific knowledge requirements as defined by business group.
Understand products, financials, objectives and service requirements of business group.
Knows how to get things done.

Marketing and Underwriting
Solid knowledge of technical underwriting.
Demonstrated marketing skills necessary to achieve established and stretch business goals.
Professionally current.
Works effectively with all levels and can easily build new relationships.
Able to recognize opportunities to penetrate a new market, take advantage of all important opportunities to increase market share and takes intelligent risks.

Customer Focus
Identifies customers' needs and takes appropriate action to meet those needs.
Acts with a sense of urgency.
Strong knowledge of competitive market conditions.

Financial
Understands business objectives and can act in a decisive manner to achieve financial results.

Teamwork
Establishes strong coalitions and networks both within and outside of the Division/Company.

Leadership
Makes sound decisions.
Develops a high degree of trust through demonstrated personal integrity, ethics and a commitment to doing the right things.

Self Management
Takes responsibility for decisions and actions.
Manages own work.
Understands the business and responds to all related issues, concerns and problems.

Travelers is an equal opportunity employer. We actively promote a drug-free workplace.]]> http://travelers.jobs2web.com/job/BLUE-BELL-Account-Executive-Excess-Casualty-Job-PA-19422/627792/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W_RSS http://travelers.jobs2web.com/job/BLUE-BELL-Account-Executive-Excess-Casualty-Job-PA-19422/627792/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W_RSS Job ID: 791657
Location: NJ-Marlton

Available Openings: 1

Committed. Competitive. Constructing our Future.

That's Travelers. We are one of the leading insurance companies in the United States. Our superior financial strength and consistent record of strong operating returns mean security for our customers - and opportunities for our employees. You will find Travelers to be full of energy, and a workplace in which you truly can make a difference.

SUMMARY:
This position is responsible for providing high quality and cost-effective legal representation. Demonstrates solid knowledge and expertise in the litigation process and provides excellent client service as part of a legal team.

PRIMARY DUTIES / RESPONSIBILITES:
- After consultation, works under the supervision of experienced counsel in reviewing litigation files and learning about the litigation process
- Under supervision provides legal research and demonstrates effective and persuasive legal writing skills
- Drafts pleadings, motions, briefs, discovery and other file documents under the supervision of experienced counsel
- Attends court events and other appointments with or under the supervision of experienced counsel
- Learns and understands claim customers expectations and key department business goals and assists them in meeting those goals
- Handles a reduced caseload
- Handles special projects as assigned
- Proactively identifies and communicates exposure and risk in a timely manner to insured clients and claim partners
- Provides recommendations and case analysis to all business partners on appropriate file handling strategy
- Utilizes legal support staff according to office protocol that appropriately leverages them to ensure high quality file handling and legal work
- Builds and maintains strong internal and external client relationships
- Completes all required administrative tasks including time reporting, closed cases, reports and other materials appropriate to performance of job duties
- Adheres to all standards of excellence in file management
- Fully and effectively utilizes available technology and automation
- Travels as required to meet business needs

EDUCATION / COURSE OF STUDY:
- Graduation from an accredited law school with a strong academic record
- Successful completion of the bar and ethics examinations in the state(s) in which representation is required
- Active license to practice law

WORK EXPERIENCE:
- 0-3 years of equivalent legal experience
- Insurance litigation exposure desirable

COMMUNICATION SKILLS:
- Articulate presentation skills
- Strong and persuasive writing skills

COMPUTER SKILLS:
- Ability to effectively understand and utilize technology and automation resources, including but not limited to Microsoft Office products, Voice Recognition Technology and other law office management programs.

OTHER COMPETENCIES / SKILLS:
- Appreciation for and commitment to delivery of high quality legal work
- Works collaboratively with team members and others
- Demonstrates desire to acquire effective trial skills with goal of trying cases
- Demonstrates personal commitment to professional development
- Client centric orientation
- Personal integrity and adherence to highest professional standards
- Strong research skills
- Strong negotiation skills
- Multi tasking tolerance and success
- Self management and independent initiative
- Decision making and problem solving abilities
- Demonstrates a sense of urgency and responsiveness in all legal tasks
- Demonstrates the highest level of commitment to customer service

Travelers is an equal opportunity employer. We actively promote a drug-free workplace.]]> http://travelers.jobs2web.com/job/MARLTON-Associate-Counsel-Workers-Compensation-Department-Job-NJ-08053/653562/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W_RSS http://travelers.jobs2web.com/job/MARLTON-Associate-Counsel-Workers-Compensation-Department-Job-NJ-08053/653562/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W_RSS Job ID: 790843
Location: PA-Exton

Available Openings: 1

Committed. Competitive. Constructing our Future.

That's Travelers. We are one of the leading insurance companies in the United States. Our superior financial strength and consistent record of strong operating returns mean security for our customers - and opportunities for our employees. You will find Travelers to be full of energy, and a workplace in which you truly can make a difference.

SUMMARY:
Directly manage claims arising out of commercial surety bonds including the management of all resources necessary to investigate and manage claims. Provide legal advice and/or analysis of complex/large loss commercial surety bond obligations to Home Office and underwriting departments in Field Offices.

PRIMARY DUTIES:
Investigation and/or analysis of ERISA Bond claims and a variety of commercial surety claims including, but not limited to, claims filed on Court Bonds, License and Permit Bonds, and Notary Bonds.

Prepare and/or assist in the preparation of internal reporting tools such as Quarterly Large Loss Reports and Litigation reports. Responsible for reporting on assigned matters to management as well as compliance with all reporting requirements. Accurately reserve losses and expenses within accident year.

Review and manage litigation on assigned matters including, but not limited to, development of litigation and resolution strategies, management and monitoring of outside counsel. Manage, monitor and assist outside counsel on extra contractual suits against the company and testify at trials and depositions. Assure compliance with litigation management plans; timely and pro-active case involvement, audit legal bills for compliance with company retention policies and litigation budgets, monitor the quality of outside legal services and recommend use or discontinued use of outside legal counsel.

Conduct or coordinate legal research on issues relative to surety litigation and/or investigation.

EDUCATION/COURSE OF STUDY:
Juris Doctor degree from an accredited law school and a membership in good standing of the bar of at least one jurisdiction

WORK EXPERIENCE:
3-5 years of litigation, other relevant legal experience or construction law or surety law experience. 5 years legal experience preferred, including previous supervisory experience.

COMMUNICATION SKILLS:
Excellent organizational and communication skills.

COMPUTER SKILLS:
Spreadsheet and word processing skills required as well as use of company claim and underwriting systems

OTHER:
Demonstrated ability to perform the legal investigation and/or analysis of complex surety bond obligations, and to perform the primary duties and responsibilities set forth above. Conducts or coordinates legal research, ability to analyze and/or identify complex legal issues. Investigative and negotiation skills, ability to read and interpret contracts.

Travelers is an equal opportunity employer. We actively promote a drug-free workplace.]]> http://travelers.jobs2web.com/job/EXTON-Claim-Counsel-Job-PA-19341/605326/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W_RSS http://travelers.jobs2web.com/job/EXTON-Claim-Counsel-Job-PA-19341/605326/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W_RSS Job ID: 791871
Location: PA-Blue Bell

Available Openings: 1

Committed. Competitive. Constructing our Future.

That's Travelers. We are one of the leading insurance companies in the United States. Our superior financial strength and consistent record of strong operating returns mean security for our customers - and opportunities for our employees. You will find Travelers to be full of energy, and a workplace in which you truly can make a difference.

Dynamic professional sought with experience in handling moderate to high severity complex litigation and/or claims, to include Employment Practices, Directors & Officers, Lawyers Professional and Fiduciary Liability, Fidelity/Crime and Financial Institutions Bond claims. Within authority limit, thoroughly analyze, investigate, negotiate and resolve claims with moderate supervision, making appropriate recommendations to management when necessary. Provide world class customer service to insureds, agents, brokers and underwriters. Maintain accurate documentation/information in claim file and claims system as per claim handling requirements including coverage analysis, proper damage and liability evaluations, proactive resolution management and settlement rationale, current diary and proper preparation of required claim reports. Identify recovery management opportunities in the earliest stages of claim development. Within authority limit, retain, monitor, manage and approve payments to outside counsel actively utilizing litigation management plans and budgets. Maintain knowledge of coverage law, legislative and industry-related initiatives and judicial trends and provide claim updates and coverage interpretation to regional underwriters Strong and effective communication skills (written and oral), superior customer service skills, excellent time management skills, highly developed multi-tasking skills and ability to successfully function independently are required.

Travelers is an equal opportunity employer. We actively promote a drug-free workplace.]]> http://travelers.jobs2web.com/job/BLUE-BELL-Bond-&-Financial-Products-Claim-Executive-Counsel-Job-PA-19422/673568/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W_RSS http://travelers.jobs2web.com/job/BLUE-BELL-Bond-&-Financial-Products-Claim-Executive-Counsel-Job-PA-19422/673568/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W_RSS
That's Travelers. We are one of the leading insurance companies in the United States. Our superior financial strength and consistent record of strong operating returns mean security for our customers - and opportunities for our employees. You will find Travelers to be full of energy, and a workplace in which you truly can make a difference.

SUMMARY:
Investigate, evaluate, reserve, negotiate and resolve assigned claims in accordance with Best Practices. Provide quality claim handling and superior customer service on assigned claims while engaging in indemnity & expense management. Promptly manage claims by completing essential functions including contact, investigation, damages development, evaluation, reserving, litigation management, and disposition. Provides consulting and training resources, and serves as a contact and technical resource to the field and our business partners.

PRIMARY DUTIES:
Directly handle assigned severe claims.
Provide quality customer service and ensure file quality timely coverage analysis and communication with insured based on application of policy information to facts or allegations of each case.
Consult with Manager on use of Claim Coverage Counsel as needed.
Directly investigate each claim through prompt and strategically-appropriate contact with appropriate parties such as policyholders, accounts, claimants, law enforcement agencies, witnesses, agents, medical providers and technical experts to determine the extent of liability, damages, and contribution potential. Interview witnesses and stakeholders, take necessary statements, as strategically appropriate. Complete outside investigation as needed per case specifics.
Actively engage in the identification, selection and direction of appropriate internal and/or external resources for specific activities required to effectively evaluate claims, such as Subro, Risk Control, nurse consultants nurse consultants, and fire or fraud investigators, and other experts.
Verify the nature and extent of injury or property damage by obtaining and reviewing appropriate records and damages documentation.
Maintain claim files and document claim file activities in accordance with established procedures Utilize evaluation documentation tools in accordance with department guidelines.
Proactively review CFAs for adherence to quality standards and trend analysis.
Utilize diary management system to ensure that all claims are handled timely. At required time intervals, evaluate liability & damages exposure.
Establish and maintain proper indemnity & expense reserves.
Recommend appropriate cases for discussion at roundtable.
Attend and/or present at roundtables/ authority discussions for collaboration of technical expertise resulting in improved payout on indemnity and expense
Actively and enthusiastically share experience and knowledge of creative resolution techniques to improve the claim results of others.
Apply the Companys claim quality management protocols, Best Practices and metrics to all claims; document the rationale for any departure from applicable protocols and metrics with or without assistance.
Develop and employ creative resolution strategies.
Responsible for prompt and proper disposition of all claims within delegated authority. Negotiate disposition of claims with insureds and claimants or their legal representatives. Recognize and implement alternate means of resolution.
Manages litigated claims. Develop litigation plan with staff or panel counsel, including discovery and legal expenses, to assure effective resolution and to satisfy customers.
Apply litigation management through the selection of counsel, evaluation and direction of claim and litigation strategy.
Track and control legal expenses to assure cost-effective resolution.
Effectively and efficiently manage both allocated and unallocated loss adjustment expenses.
Attend depositions, mediations, arbitrations, pre-trials, trials and all other legal proceedings, as needed.
Update appropriate parties as needed, providing new facts as they become available, and their impact upon the liability analysis and settlement options.
Recognize cases, based on severity/complexity protocols, that should be transferred to another level of claim professional and refer on a timely basis.
Appropriately deal with information that is considered personal and confidential.
Fulfill specific service commitments made to certain accounts, as outlined in Special Account Communication (SAC) instructions, and inquires from agents and brokers.
Represent the company as a technical resource, attend legal proceedings as needed, act within established professional guidelines as well as applicable state laws
Actively provide mentoring and coaching to less experienced claim professionals to increase the technical expertise and improve bench strength.
Share accountability with business partners to achieve and sustain quality results.
Evaluate all claims for recovery potential; directly handle recovery efforts and/or engage and direct Company resources for recovery efforts.

EDUCATION/COURSE OF STUDY:
College degree or equivalent in business experience preferred
Advanced level knowledge and skill in claim and litigation.
Basic working level knowledge and skill in various business line products
Strong negotiation and customer service skills
Skilled in coverage, liability and damages analysis and has a thorough understanding of the litigation process, relevant case and statutory law and expert litigation management skills.
Extensive claim and/or legal experience and thus the technical expertise to evaluate severe and complex claims.
Able to make independent decisions on most assigned cases without involvement of supervisor.
Openness to the ideas and expertise of others actively solicits input and shares ideas.
Thorough understanding of commercial lines products, policy language, exclusions, ISO forms, and effective claims handling practices.
Demonstrated coaching, influence and persuasion skills.
Advanced written and verbal communication skills are required so as to understand, synthesize, interpret and convey, in a simplified manner, complex data and information to audiences with varying levels of expertise.
Can adapt to and support cultural change
Strong technology aptitude; ability to use business technology tools to effectively research, track, and communicate information.

CERTIFICATES/DEGREES:
State insurance adjusting license (where applicable) and ongoing satisfaction of any necessary continuing education requirements.

OTHER:
Leading the Business:
Drive Results
Leads Change
Executes Business Strategy

Leading Others:
Attract Top Talent
Maximize Individual Performance
Holds Others Accountable
Aligns Rewards
Creates and Sustains a Dynamic Workplace-promotes Enterprise culture

Leading Self-Emotional Intelligence
Demonstrates Self-Awareness-initiative and accountability
Applies Critical Thinking
Communicates Effectively & Influences Others
Exhibits Courage, Conviction & Credibility

Incumbents who fill this position will be subject to periodic post-hire criminal background checks while employed in this position. As a condition of acceptance for the position, selected candidates for this position will be required to electronically accept the Fair Credit Reporting Act (FCRA) Disclosure Statement and Authorization included in the online employment application. You may also be subsequently asked to accept similar FCRA authorizations periodically throughout your employment with the Company.

Travelers is an equal opportunity employer. We actively promote a drug-free workplace.

Return to Previous Page]]> http://travelers.jobs2web.com/job/BLUE-BELL-Tech-Spec-Construction-Defect-Job-PA-19422/671698/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W_RSS http://travelers.jobs2web.com/job/BLUE-BELL-Tech-Spec-Construction-Defect-Job-PA-19422/671698/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W_RSS