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That's Travelers. We are one of the leading insurance companies in the United States. Our superior financial strength and consistent record of strong operating returns mean security for our customers - and opportunities for our employees. You will find Travelers to be full of energy, and a workplace in which you truly can make a difference.

*** Thank you for your interest in this job posting. We are currently accepting resumes and inquiries for possible future positions. ***

SUMMARY:
Demonstrate proficiency in first party estimating, investigation, evaluation and negotiation at the most reasonable cost. Satisfy customer needs and ensure file quality.

PRIMARY DUTIES:
Handle 1st party Property claims of moderate complexity as assigned.
Complete field inspection of losses including accurate scope of damages, photographs, written estimates and/or computer assisted estimates.
Investigate and evaluate all relevant facts to determine coverage, damages and liability of first-party property damage claims.
Access and inspect all areas of a dwelling or structure including tight spaces such as attic, staircases, entries and crawl spaces
Lift, carry, unfold and set up ladder weighing approximately 38 pounds; climb ladder; transition to and from ladder to area requiring inspection; walk on roof.
Establish timely and accurate claim and expense reserves.
Negotiate and convey claim settlements within authority limits.
Write denial letters, Reservation of Rights and other complex correspondence.
Control damages through proper usage of cost containment tools.
Meet all quality standards and expectations per Best Practices.
Maintain an effective diary system and document claim file activities in accordance with established procedures.
Manage file inventory to ensure timely resolution of cases.
Handle files in compliance with state regulations, where applicable.
Provide excellent customer service to meet the needs of the insured, agent and all other internal and external customers.
Identify and refer claims with MCU exposure to the supervisor.
Recognize when to refer claims to Special Investigations Unit and/or Subro Unit.
Perform administrative functions such as expense accounts, time off reporting, etc. as required
Perform any other duties as required.
Occasional Catastrophe Duty, including other offices and states may be required.

EDUCATION/COURSE OF STUDY:
College degree or equivalent in business discipline.

WORK EXPERIENCE:
Previous property claim handling experience is preferred.
Knowledge of construction, estimating and estimating system (Xactimate preferred)

CERTIFICATES/DEGREES:
Valid driver's license

COMMUNICATION SKILLS:
Must display solid verbal and written communications skills.

COMPUTER SKILLS:
Hardware and software skills and abilities including computers and other similar electronic devices.

OTHER:
Excellent organizational skills with the ability to work independently.
Solid analytical skills.
Excellent negotiation skills.

Incumbents who fill this position will be subject to periodic post-hire criminal background checks while employed in this position. As a condition of acceptance for the position, selected candidates for this position will be required to electronically accept the Fair Credit Reporting Act (FCRA) Disclosure Statement and Authorization included in the online employment application. You may also be subsequently asked to accept similar FCRA authorizations periodically throughout your employment with the Company.

Travelers is an equal opportunity employer. We actively promote a drug-free workplace.

Return to Previous Page]]> http://travelers.jobs2web.com/job/BIRMINGHAM-Experienced-Outside-Property-Claim-Professional-Job-AL-35201/613752/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W_RSS http://travelers.jobs2web.com/job/BIRMINGHAM-Experienced-Outside-Property-Claim-Professional-Job-AL-35201/613752/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W_RSS Job ID: 791334
Location: AL-Birmingham

Available Openings: 1

Committed. Competitive. Constructing our Future.

That's Travelers. We are one of the leading insurance companies in the United States. Our superior financial strength and consistent record of strong operating returns mean security for our customers - and opportunities for our employees. You will find Travelers to be full of energy, and a workplace in which you truly can make a difference.

SUMMARY:
This position is responsible for providing the highest quality and cost-effective legal representation. Demonstrates exceptional knowledge and expertise in all phases of insurance defense litigation, including construction litigation, and trial, and by providing superior service to the insured client and claim partner as part of a legal team. Responsible for aggressive handling of high exposure cases and complex litigation matters.

PRIMARY DUTIES / RESPONSIBILITES:
Actively tries cases to jury verdict demonstrating exceptional use of trial skills in litigating cases.
Independently handles complex litigation and large exposure cases from case inception through trial/resolution.
Demonstrates exceptional legal research and writing skills.
Drafts substantive pleadings, motions, briefs, discovery and other legal documents.
Proactively identifies and communicates exposure and risk in a timely manner to insured clients and claim partners.
Builds and fosters internal and external client relationships with a customer centric focus.
Takes a leadership role in working collaboratively with claim and business partners to achieve results and identify/resolve issues.
Provides leadership through mentoring other attorneys and legal support staff.
Provides internal and external training, seminars and legal updates to insured clients and claim partners.
Provides in-depth, substantive analysis and quality reporting to insured clients and claim partners in a timely manner.
Initiates special projects and identifies other opportunities to support office goals/business needs.
Fully and effectively utilize available technology and automation.
Adheres to all standards of excellence in file organization and management.
Timely completes all required administrative tasks including time reporting, case closings, and other reporting.
Travels as required to meet business needs.

EDUCATION / COURSE OF STUDY:
Graduation from an accredited law school with a strong academic record
Successful completion of the bar and ethics examinations in the State of Alabama.
Active license to practice law.

WORK EXPERIENCE:
7+ years of litigation practice or equivalent legal experience.
Senior Associate/Partner level of experience.
Proven track record of trial skills and techniques.
Experience in Construction litigation preferred.

COMMUNICATION SKILLS:
Exceptional and articulate presentation skills.
Strong and persuasive oral advocacy and writing skills.
Ability to clearly and effectively articulate position.

COMPUTER SKILLS:
Ability to effectively understand and utilize technology and automation resources, including, but not limited to, Microsoft Office Products, Voice Recognition Technology and other law office management programs.

OTHER COMPETENCIES / SKILLS:
Appreciation for and commitment to delivery of the highest quality legal work.
Demonstrates exceptional legal acumen.
Demonstrates strong technical knowledge in the practice area(s) and the ability to comprehend, assimilate and communicate complex information.
Demonstrates in-depth knowledge of the law, bench, bar, local jurisdictional practices and the litigation process.
Proven track record of case results favorable to outside counsel.
Exhibits exceptional lawyering and trial advocacy skills.
Demonstrates strong leadership through mentoring and influencing skills.
Demonstrates high level of awareness and dedication to business initiatives and goals.
Possesses in-depth business and company knowledge.
Demonstrates personal commitment to professional development.
Exhibits the highest level of professionalism and ethical conduct.
Critical and strategic thinker.
Sound decision-maker and problem solver.
Exceptional negotiation skills.
Ability to multi-task with tolerance and success.
Demonstrates a sense of urgency and responsiveness in all legal tasks.
Demonstrates the highest level of commitment to customer service.

Travelers is an equal opportunity employer. We actively promote a drug-free workplace.]]> http://travelers.jobs2web.com/job/BIRMINGHAM-Counsel-Job-AL-35201/631182/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W_RSS http://travelers.jobs2web.com/job/BIRMINGHAM-Counsel-Job-AL-35201/631182/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W_RSS Job ID: 791833
Location: AL-Birmingham

Available Openings: 1

Committed. Competitive. Constructing our Future.

That's Travelers. We are one of the leading insurance companies in the United States. Our superior financial strength and consistent record of strong operating returns mean security for our customers - and opportunities for our employees. You will find Travelers to be full of energy, and a workplace in which you truly can make a difference.

SUMMARY:
- Provide effective communication and customer service to all external and internal customers.
- Demonstrate proficiency in estimating, investigation, evaluation and negotiation of 1st and 3rd party Auto claims.
- Provide all lines of business and departments, i.e., Property, Boat and Yacht, Inland Marine, Public Sector, etc., with inspection and investigation assistance as needed, including Catastrophe response.
- Identify and coordinate with appropriate claim resources on coverage issues, subrogation, salvage, and potential fraud opportunities to achieve optimum final claim resolution.
- Assist management by participating in the development of new and inexperienced field Auto claim staff.

PRIMARY DUTIES:
Provide interpersonal, verbal and written communications that promote providing a secure, respected and cared for experience for our customers.

Ensure optimum file outcome on assigned claims.
- Effectively manage work assignments and promptly travel to location of vehicle/equipment.
- Execute prompt and immediate contact with vehicle/equipment owners to inspect loss, provide claim direction, exchange information, negotiate, settle and move vehicles/equipment as appropriate.
- Actively support Auto Business Plans such as Concierge, Direct Repair and GO programs.
- Achieve and maintain appropriate technical expertise, certifications and regulatory required licenses through successful completion of company and industry classes and training.

Establish the physical damage claim value of assigned losses.
- Prepare and document accurate vehicle/equipment damage appraisals, Actual Cash and Replacement values according to insurance department regulations, Auto Best Practices and Appraisal Technical Resource Guide.
- Utilize technical expertise and information gathering to accurately determine physical claim value of claims using company recognized resources, estimating and evaluation software.
- Achieve authorization to initiate payment to the customer or provide settlement amount to the assigned Claim Representative for payment. This may include presentation of facts gathered to appropriate leadership, depending on settlement amount and authority level.

Partner with internal resources throughout the life of the claim. Resources could include Property, Auto, Auto Liability, Subrogation, SIU and other internal resources appropriate to the specific claim type. Partnership from initial investigation through final recovery to ensure appropriate claim resolution and pursuit of alternative recovery sources.

In collaboration with Claim management provide on the job training and assist in the development of new and inexperienced field Auto claim staff (inside and outside).

Comply with all insurance department regulations and applicable laws.

The following duties are concurrent with those listed above:
- Appropriately control claim values, including loss of use and rental reimbursement, through use of cost containment tools.
- Provide operational intelligence to Travelers business partners through accurate data reporting.
- Maintain continuous and effective communication with customers, Agents, Claim Staff and related business partners on assigned claims.
- Occasional overnight travel for training and inspections on first and third party claims as assigned.
- Occasional Catastrophe Duty, including other offices and states may be required.
- Accurate and timely reporting of overtime, travel expenses, time off, special project, etc. as required.

EDUCATION/COURSE OF STUDY:
College or Technical School Degree strongly preferred

WORK EXPERIENCE:
- 2 - 5 years related appraisal experience, preferably with an insurance company.

- Strong technical background including extensive knowledge of auto repair and repair techniques, including thorough understanding of auto terminology and construction, knowledge of claims appraisal systems and overall claim operations, Windows proficiency, including Excel and Word.

OTHER:
- Ability to provide on the job training and development of Auto claim staff.

- Advanced mathematical and computer proficiency skills.

- Ability to promptly travel, with little or no advance notice, demonstrating effective planning, expense and cost control skills.

- Understanding of Privacy Act when dealing with personal and confidential information.

- Ability to remain current on jurisdictional laws and regulations, and communicating compliance requirements to other claim staff as appropriate.
- Commitment to continuous education.
- Demonstrated ownership attitude and customer centric response to all assigned tasks.
- Professional License, Registration, or Certificate is required to hold this position depending upon state regulations.
- Valid driver-s license and good driving record.
- I-CAR Gold Class Professional level in Collision Repair preferred.

- Executes Business Strategy at the desk level
- Drives Results
- Maximizes Individual and Organizational Performance
- Communicates Effectively and Influences Others
- Leads Change
- Exhibits Courage, Conviction, and Credibility
- Applies Critical Thinking
- Accountability
- Promotes Enterprise Culture
- Creates and Sustains a Dynamic Workplace

Travelers is an equal opportunity employer. We actively promote a drug-free workplace.]]> http://travelers.jobs2web.com/job/BIRMINGHAM-Auto-Appraiser,-Birmingham-AL-Job-AL-35201/670984/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W_RSS http://travelers.jobs2web.com/job/BIRMINGHAM-Auto-Appraiser,-Birmingham-AL-Job-AL-35201/670984/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W_RSS